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Create a Personal Note for Good Customer Service
Interview with Jim Logan, AllBusiness.com's marketing advisor.
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1. VIDEO: The Right Way to Handle Angry Customers video_blue
Interview with Jim Logan, AllBusiness.com's marketing advisor.
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2. VIDEO: How to Understand Your Customers video_blue
Host Hattie Bryant of Small Business School interviews Gil Harper of Maine-based Weatherend Estate Furniture.
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3. VIDEO: How to Greatly Improve Your Customer Service video_blue
Interview with leading customer satisfaction expert Dr. Jack West, past president of the American Society for Quality ...
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4. VIDEO: VIDEO: Use the Power of Testimonials video_blue
Interview with Jim Logan, AllBusiness.com's marketing advisor.
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5. VIDEO: Customer-Centric: The New Way to Sell video_blue
Host Hattie Bryant of Small Business School interviews Ron Willingham of Integrity Systems, a performance consulting company based in Phoenix, Arizona.
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6. VIDEO: Medical Practices: How to Handle Patient Call Backs video_blue
Interview with Peter Lucash, AllBusiness.com's Medical Practice Advisor ...
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7. VIDEO: Log-Home Construction: A Unique Way to Manufacture video_blue
Host Hattie Bryant of Small Business School interviews Mike Neary, Chris Neary, Jeff Patterson, and coworkers of Oregon Log Homes based in Maupin, Oregon.
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8. VIDEO: Customer Service: Say Yes and Be a Problem-Solver video_blue
Host Hattie Bryant of Small Business School interviews Mike Neary of Oregon Log Homes based in Maupin, Oregon.
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9. VIDEO: Medical Practices: The Importance of Training Your Staff video_blue
Interview with Peter Lucash, AllBusiness.com's Medical Practice Advisor.
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10. VIDEO: Improve Business Cards with a Personal Message video_blue
Interview with Jim Logan, AllBusiness.com's marketing advisor.
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11. VIDEO: Marketing: Build a Strong Customer Relationship video_blue
Host Hattie Bryant of Small Business School interviews Deborah Meehan and Perry Gates of Maine Gold, a maple syrup supplier based in Rockport, Maine.
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12. VIDEO: Marketing: The Value of Using a Famous Spokesperson video_blue
Host Hattie Bryant of Small Business School interviews Harry Rosenthal and a coworker of Sundance Catalog, a catalog company based in Salt Lake City, Utah.
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13. VIDEO: Medical Practices: Do You Have a Web Strategy? video_blue
Interview with Peter Lucash, AllBusiness.com's Medical Practice Advisor ...
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14. VIDEO: Importance of New Technology video_blue
Host Hattie Bryant of Small Business School interviews Don and Joel Dzekciorius of E-Poxy, a construction company in Albany, New York.
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15. VIDEO: How to Get Angel Funding video_blue
Host Hattie Bryant of Small Business School interviews Fred Hoar and Hans Severins of Band of Angels, an angel investor network.
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16. VIDEO: How to Set Up Restaurant Procedures video_blue
Host Hattie Bryant of Small Business School interviews Steve Karfaridis and Wing Lam of Wahoo's Fish Taco restaurant in Costa Mesa, California.
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17. VIDEO: Sales 2.0: Are Traditional Salespeople Still Necessary? video_blue
AllBusiness.com's Sales Advisor Keith Rosen interviews Evan Sohn, CEO of Salesconx.com.
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18. VIDEO: Time Management: Become the Master of Your Day video_blue
Interview with Keith Rosen, AllBusiness.com's Sales Advisor ...
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19. VIDEO: Marketing: Create Your Most Valuable Proposition (MVP) video_blue
Interview with Keith Rosen, AllBusiness.com's Sales Advisor ...
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20. VIDEO: Home-Based Business and Child Care video_blue
Interview with Kathy Murdock, AlBusiness.com's Working Mothers Advisor ...
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21. VIDEO: How to Raise Capital Over the Long Term video_blue
Host Hattie Bryant of Small Business School interviews Kim Blickenstaff and Dr. Gunars Valkirs of Biosite, a biotechnology company in San Diego, California.
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22. VIDEO: Why the Web Is the New Media Kit video_blue
Interview with Michael Greece of Padilla Speer Beardsley, a New York public relations firm.
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23. VIDEO: Control Your Growth video_blue
Interview with Michael Greece of Padilla Speer Beardsley, a New York public relations firm.
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24. VIDEO: Starting a Business: Act Bigger Than You Are video_blue
Host Hattie Bryant of Small Business School interviews Tere Zubizarreta and coworkers of Zubi Advertising, an advertising agency based in Miami, Florida.
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25. VIDEO: The Power of a Paper Trail video_blue
Renowned business advisor David Finkel explains how you can protect your business and save money by writing it all down.
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26. VIDEO: Home-Based Business: Start a Product Business video_blue
Interview with Kathy Murdock, AllBusiness.com's working mothers advisor.
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27. VIDEO: How Does Business Intelligence Help the Sales Process? video_blue
AllBusiness.com's Sales Advisor Keith Rosen interviews Ken Rudin, CEO of LucidEra.
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28. VIDEO: The Five Key Factors to Any Business Partnership video_blue
Forming and maintaining a successful business partnership can be tricky. Renowned business consultant David Finkel gives tips on creating a successful business partnership.
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29. VIDEO: How to Use Your Competitors to Boost Your Income Level video_blue
Renowned business advisor David Finkel explains how your competition can actually help, instead of hinder your success.
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30. VIDEO: Two Words That Can Make the Deal video_blue
What if two words could help you seal your business deals? Renowned business consultant David Finkel explains.
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31. VIDEO: Home-Based Business: How to Ensure Privacy video_blue
Interview with Kathy Murdock, AlBusiness.com's Working Mothers Advisor ...
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32. VIDEO: Medical Practices: Five Rules for Managing Finances video_blue
Interview with Peter Lucash, AllBusiness.com's Medical Practice Advisor ...
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33. VIDEO: Cold Calling Isn't Dying … It's Changing video_blue
AllBusiness.com's Sales Advisor Keith Rosen interviews Razi Imam, CEO of Landslide Technologies.
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34. VIDEO: Learn to Be Lucky video_blue
Interview with Maura Schreier-Fleming, AllBusiness's Women in Business Advisor ...
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35. VIDEO: VIDEO: Start a Business with Residual Income video_blue
Interview with Jim Markel of Red Oxx, a Montana-based seller of travel adventure gear.
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36. VIDEO: VIDEO: Why a Billing Consultant Is Important video_blue
Interview with Peter Lucash, AllBusiness.com's Medical Practice Advisor.
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37. VIDEO: Importance of Updating Your Computer Security video_blue
Host Hattie Bryant of Small Business School interviews David Perry of TrendMicro, a network antivirus and Internet content security software and services; Lori Newman of Microsoft.
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38. VIDEO: How Much Training Do Franchisors Offer? video_blue
Interview with Nick Bibby, a franchise expert with the Bibby Group.
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39. VIDEO: Construction: Why Return on Investment Is Important video_blue
Interview with Matt Stevens, AllBusiness.com's Construction Advisor ...
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40. VIDEO: VIDEO: How to Manage Your Manager video_blue
Interview with Maura Schreier-Fleming, AllBusiness's Women in Business Advisor ...
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41. VIDEO: VIDEO: The Value of Growing Up in a Construction Family video_blue
Interview with Robin Wilson, a general contractor with Meridian Builders and Developers ...
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42. VIDEO: VIDEO: Be a Mother and CEO video_blue
Interview with Maria Giudice, chief creative officer of Hot Studio.
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43. VIDEO: VIDEO: How Does Sales 2.0 Differ from Sales 1.0? video_blue
AllBusiness.com's Sales Advisor Keith Rosen interviews David Thompson, author of Sales 2.0 for Dummies.
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44. VIDEO: Defining Sales 2.0 video_blue
AllBusiness.com's Sales Advisor Keith Rosen interviews Stu Schmidt, vice president at Cisco WebEx.
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45. VIDEO: Managing Sales: Motivate Through Pleasure, Not Fear video_blue
Advice from AllBusiness.com's Sales Advisor Keith Rosen.
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46. VIDEO: Sales 2.0: The Synchronization Process video_blue
AllBusiness.com's Sales Advisor Keith Rosen interviews Razi Imam, CEO of Landslide Technologies.
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47. VIDEO: Sales Management: How to Deliver Tough Messages video_blue
Advice from AllBusiness.com's Sales Advisor Keith Rosen.
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48. VIDEO: Medical Practices: Design Good Forms video_blue
Interview with Peter Lucash, AllBusiness.com's Medical Practice Advisor ...
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49. VIDEO: What’s the Most Common Trap for New Franchisors? video_blue
Interview with Nick Bibby, a franchise expert with the Bibby Group.
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