Customer Service

Many banks offer a comprehensive set of business services that can help your business run more smoothly, reduce costs, and improve back office productivity.

Choosing your bank to handle your payroll can help with tax complexities and HR requirements while delivering better security and higher efficiency at a smart price.

The merchant services department at your bank offers services beyond simply processing your customers' card payments and depositing the cash into your account.

For anyone trying to start and grow a business, the competition can be daunting. One of the first tasks of any company is to map the competitive landscape.

Getting people to talk about, and talk up, your business is the kind of publicity money can’t buy.

Whether your normal sales cycle is 12 days or 12 months, every sales campaign includes these basic elements.

In order to grow, your small business will need to expand its customer base.

In general, you can develop a strong business credit profile by sticking with these five strategies.

Never in the history of the Web has it been so easy to reach out to your loyal and potential customers via a professional-looking e-mail campaign. Relatively low-cost e-mail marketing companies have worked...

When customers search for your company, make sure they find what they're looking for.

Most franchisees believe that a business that appeals to as many people as possible is the surest path to success, but there are also many benefits to targeting a narrower customer base for...

The goal of a performance management system is to help boost employee performance and, ultimately, the productivity of the business.

In your business, do you sell features or benefits? Learn the difference and how the distinction can help you to effectively market your products and services.

The key for any business success is to focus on the loyalty of each of these players. Loyal customers make for a sound business model.

The projected income statement shows a company's profitability. It reports on the making and selling activities of a business over a predetermined period of time: typically a month, quarter, or year.

Before you can integrate sales and marketing into your business plan, you need to define the two terms.

Before you can integrate sales and marketing into your business plan, you need to define the two terms.