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How Do I Avoid Breaking Telemarketing Laws? If you telemarket, make sure you understand and follow federal law, such as not calling a consumer's residence ... (ANSWER ARTICLE) What Should Be Included in a Sales Agreement? Sales agreements and sales contracts are often full of fine print and obscure legal terminology, but most of ... (ANSWER ARTICLE) How Can I Use Sales Projections to Improve Cash Flow? Learn how sales projections can help improve your business's cash flow. (ANSWER ARTICLE) How to Conduct an Effective Sales Meeting Don't turn your sales meetings into boring lectures full of redundant information. Follow these guidelines to make them ... (ANSWER ARTICLE) How Do I Build the Right Sales Relationship? If you take the time to get to know your customers and to educate them about what you ... (ANSWER ARTICLE) How Do I Pick the Right Broker? Learn what traits to be on the lookout for when trying to assess a business broker. (ANSWER ARTICLE) What's the Best Way to Qualify Prospects? As time-consuming as it may be, getting information directly from prospects is still the best way to qualify ... (ANSWER ARTICLE) How Can I Create Enticing Store Window Displays? Learn how to make window displays that bring customers in, and then inspire them to buy. (ANSWER ARTICLE) How Do I Hire a Strong Salesforce? How to hire salespeople who are highly motivated. (ANSWER ARTICLE) How Do I Get Quotes for a Payroll Service? How to decide which payroll service you should use. (ANSWER ARTICLE) Optimizing Sales Effectiveness Developing good sales habits and mastering a few creative closing techniques will not only help you increase profits, ... (ANSWER ARTICLE) How Much Time Should You Spend Preparing for a Sales Call? If you're calling on a company for the first time, don't spend more time preparing than is necessary ... (ANSWER ARTICLE) What Is a Value-Added Reseller? Value-added resellers ; also called VARs, or just plain resellers ; are companies that combine computer components to ... (ANSWER ARTICLE) Is Customer Relationship Management Feasible for Small Businesses? A few years ago, customer relationship management (CRM) was not feasible for small businesses. Today CRM applications are ... (ANSWER ARTICLE) How Do I Convert Web Traffic Data into Revenue-Generating Opportunities? Understanding your Web traffic data can help you boost your profits. (ANSWER ARTICLE) When Should I Make an Inventory List? Learn how keeping an inventory list can help your company be successful. (ANSWER ARTICLE) How Do I Filter Out Disinterested Buyers? Learn how to avoid prospective buyers who won't convert to a sale. (ANSWER ARTICLE) Rules for Raising Fees Companies raise their rates all of the time — it is a fact of business. Making a profit ... (ANSWER ARTICLE) Should You Visit a Company's Offices Before Making a Sales Call? Sales techniques have come a long way, but nothing can replace the effectiveness of the good old-fashioned cold ... (ANSWER ARTICLE) Venture Capital Financing VCs get an ownership interest for the money they invest, so they typically go for companies with promises ... (ANSWER ARTICLE)
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How to Understand Your Customers

Host Hattie Bryant of Small Business School interviews Gil Harper of Maine-based Weatherend Estate Furniture.

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