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					<description>Benchmarking allows one real estate team to control operating costs and expenses, and measure tenant satisfaction. 
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					<pubDate>2004-07-28</pubDate> 
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					<title>Benchmarking the hospital logistics process: A
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					<description>Study the results from five Quebec hospitals. 
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					<pubDate>2003-03-01</pubDate> 
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					<title>The Identification of Target Firms and Functional
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					<description>How do you decide who and what to benchmark against?
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