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The Top 100 CE Retailers, A to Z

By Staff
Publication: TWICE
Date: Monday, April 21 2003
6th Ave Electronics #62

22 Route 22 West

Springfield, NJ 07081

973-467-3905

www.6ave.com

Leon Temiz, President/CEO

2002 CE sales in millions: $100

2001 CE sales in millions: $95

Percentage change: 5.3%

Stores selling CE, 2002: 7

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Stores selling CE, 2001: 7

Part of the PRO buying group, privately held 6th Avenue operates seven stores in New Jersey and offers an e-commerce Web site at 6ave.com. It is planning on expanding in the future, most likely via former locations of the soon-to-be-defunct The Wiz.

ABC Appliance #38

1 Silverdome Industrial Park

Pontiac, MI 48342

248-335-4222

www.abcwarehouse.com

Gordon Hartunian, Chairman/President

Martin Hartunian, VP Merchandising

2002 CE sales in millions: $313

2001 CE sales in millions: $389

Percentage change: -19.5%

Stores selling CE, 2002: 54

Stores selling CE, 2001: 54

Privately held ABC, best known as ABC Warehouse, is a member of the NATM buying group. Sales and store count are for ABC Warehouse stores only. Currently, ABC operates 54 stores selling consumer electronics in Michigan, Ohio and Indiana.

Abt Electronics & Appliance #97

1200 North Milwaukee Road

Glenview, IL 60025

847-967-8830

www.abtelectronics.com

Robert Abt, CEO

Michael Abt, President

2002 CE sales in millions: $40

2001 CE sales in millions: $35

Percentage change: 14.3%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

With its one 350,000-square-foot megastore, privately held Abt has been in business since 1936. They carry a wide range of brands that often aims at more affluent Chicagoland residents. Total sales are in the neighborhood of $200 million in 2002.

Amazon.com #25

PO Box 81226

Seattle, WA 98108-1226

206-266-1000

www.amazon.com

Jeff Bezos, Chairman, President/CEO

Frank Sadowski, VP CE

Steve Frazier, VP Hardlines

2002 CE sales in millions: $645

2001 CE sales in millions: $547

Percentage change: 17.9%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Publicly held and the largest pure-play e-tailer, Amazon.com has become profitable in each quarter since December, 2001. It is rapidly expanding its product offering in multiple directions. Clothing sales began in 2002 and Amazon was the only Web site to carry the Segway electronic scooter. Total North American sales for fiscal year 2002 were $2.518 billion, a 12.6% increase over the previous year's North American sales.

American TV & Appliance #46

2404 W. Beltline Hwy.

Madison, WI 53713

608-271-1000

www.americantv.com

Len Mattioli, Chairman

Douglas G. Reuhl, President/CEO

David Shephard, Sr. VP

Chief Buyer: Keith Zimmerman

2002 CE sales in millions: $234

2001 CE sales in millions: $206

Percentage change: 13.6%

Stores selling CE, 2002: 10

Stores selling CE, 2001: 10

This privately held retailer of consumer electronics, appliances and furniture operates 10 retail stores in Wisconsin, Illinois, Michigan and Iowa. Consumer electronics products offered include TV, video, audio, personal computers and personal electronics from a number of manufacturers including Sony, Yamaha, Panasonic, Compaq, Apple, Mitsubishi, RCA, Canon, Motorola and Vanguard. Total sales for 2002 were $374 million compared to $344 million the previous year.

Ames Department Stores #64

2418 Main St.

Rocky Hill, CT 06067

860-257-2000

www.amesstores.com

2002 CE sales in millions: $100

2001 CE sales in millions: $214

Percentage change: -53.3%

Stores selling CE, 2002: 327

Stores selling CE, 2001: 333

In August 2001, Ames Department Stores filed for Chapter 11. Restructuring and new management at the regional, full-line discount retailer were unable to establish a secure market position for the company. In August 2002 the retail chain closed and liquidated all of its 327 store locations in the Northeast, Mid-Atlantic and Mid-West. At the time of closing Ames employed approximately 21,500 people, and had total revenues of approximately $2.7 billion.

Apple Computer Retail Stores #34

1 Infinite Loop

Cupertino, CA 95014

408-996-1010

www.apple.com

Ron Johnson, Sr. VP Retail

2002 CE sales in millions: $383

2001 CE sales in millions: $67

Percentage change: 471.6%

Stores selling CE, 2002: 51

Stores selling CE, 2001: 27

Apple Computer had 51 retail stores at the end of calendar year 2002 compared to 27 stores at the end of 2001, its first year in business. Revenues increased from $65 million to $383 million over the same time period. By January 2003, the retail segment of the Apple organization had about 1,000 employees. In addition to Macintosh computers, the product mix at the stores includes peripherals, digital cameras, camcorders and Apple-brand digital audio players.

Army & Air Force Exchange Service #19

3911 S. Walton Walker Blvd.

Dallas, TX 75236

214-312-2011

www.aafes.com

Major General Charles J. Wax USAF, Commander/CEO

W. Michael Beverly, President/COO

Robert D. Bohn, Sr. VP Sales

Chief Buyers: Dan King, Ken Warden, Dave Destefani

2002 CE sales in millions: $1,181

2001 CE sales in millions: $1,097

Percentage change: 7.7%

Stores selling CE, 2002: 138

Stores selling CE, 2001: 138

AAFES, as the organization is known, operates almost 1,200 retail facilities worldwide. This retail group sells through its catalog and over its e-commerce Web site. In 2002, electronic merchandise accounted for the greatest percentage of online sales. Customers served include active duty Army and Air Force military, National Guard members, reservists, retirees and their families. Consumer electronics brands carried include Bose, Compaq, Dell, Hitachi, JVC, Kenwood, Klipsch, Panasonic, Pioneer, Samsung, Sony and Toshiba.

Bernie's #87

2230 Berlin Turnpike

Newington, CT 06111

860-594-4446

www.bernies.com

Milton Rosenberg, President

Allan Schaffer, Merchandising VP

Chief Buyers: Mark Major, Lou Gaffen

2002 CE sales in millions: $57

2001 CE sales in millions: $59

Percentage change: -3.4%

Stores selling CE, 2002: 11

Stores selling CE, 2001: 10

Family-owned Bernie's is a member of the NATM buying group and operates eleven stores in Connecticut, Massachusetts and Rhode Island. Stores average 15,000 square feet. Consumer electronics accounts for an estimated 54 percent of sales with the balance being major appliances and bedding.

Best Buy #1

7075 Flying Cloud Drive

Eden Prairie, MN 55344

952-947-2000

www.bestbuy.com

Dick Schulze, Chairman

Brad Anderson, Vice Chairman/CEO

Mike London, Exec. VP/GMM

Chief Buyers: Dave Kielly, Dave Morrish

2002 CE sales in millions: $16,730

2001 CE sales in millions: $14,629

Percentage change: 14.4%

Stores selling CE, 2002: 548

Stores selling CE, 2001: 481

Minneapolis-based Best Buy is the No. 1 retailer of consumer electronics, with an assortment that also includes personal computers, entertainment software and appliances. The company opened 67 new Best Buy stores in the United States in fiscal year 2003, bringing its total number of stores to 548. Total corporate sales for fiscal year 2003 increased 13 percent to $19.23 billion.

Big Lots #55

300 Phillipi Rd.

Columbus, OH 43228

614-278-6800

www.Biglots.com

Michael Potter, Chairman/President/CEO

Kent Larsson, Exec. VP, Merchandising/Sales Promotion

Chief buyer: Ralph Smith

2002 CE sales in millions: $118

2001 CE sales in millions: $92

Percentage change: 28.3%

Stores selling CE, 2002: 1,380

Stores selling CE, 2001: 1,273

Public Big Lots (formerly Consolidated Stores) is the largest close-out retailer in the U.S. It not only changed its name in 2001, but earlier in December, 2000 spun out its K-B Toys group as a private entity. The Big Lots total fiscal year 2003 revenue of $3.869 billion was a 12.7 percent increase from the prior fiscal year.

BJ's Wholesale #28

1 Mercer Road

Natick, MA 01760

508-651-7400

www.bjs.com

Herb Zarkin, Chairman

Michael T Wedge, President/CEO

Ed Beevers, VP, General Merchandise

2002 CE sales in millions: $505

2001 CE sales in millions: $450

Percentage change: 12.2%

Stores selling CE, 2002: 140

Stores selling CE, 2001: 130

Publicly traded BJ's Wholesale Club is the No. 3 wholesale club chain operating primarily in the Eastern U.S. At the end of its fiscal year, the company operated 140 clubs compared to 130 clubs one year before. Total sales for fiscal year 2003 were $5.7 billion, compared to $5.1 billion for fiscal 2002. As part of its growth plans, BJ's plans to open 14 new member clubs in 2003.

Blockbuster #74

1201 Elm St.

Dallas, TX 75270

214-854-3000

www.blockbuster.com

John Antioco, Chairman/CEO

Nigel Travis, President/COO

Nick Shepherd, Exec. VP Merchandising

2002 CE sales in millions: $77

2001 CE sales in millions: $48

Percentage change: 60.4%

Stores selling CE, 2002: 4,412

Stores selling CE, 2001: NA

Headquartered in Dallas, Blockbuster is a publicly traded subsidiary of Viacom. It has more than 8,000 stores worldwide. In 2000, the company began marketing DirecTV system equipment in 3,800 stores. The consumer electronics sales started as a trial with partner RadioShack in 2001, although the relationship with RadioShack was discontinued in 2002. Blockbuster is pursuing this area again on its own. The estimated CE sales revenue of $77 million is for United States sales only.

Boscov's #73

4500 Perkiomen Ave.

Reading, PA 19606

610-779-2000

www.boscovs.com

Ken Lakin, Chairman

Burt Kreiger, President

Ed McKeaney, Sr. VP Merchandising

Chief Buyers: Barry Goodolf, Warren Treegoob

2002 CE sales in millions: $79

2001 CE sales in millions: $83

Percentage change: -4.5%

Stores selling CE, 2002: 36

Stores selling CE, 2001: 34

Privately held Boscov's operates 38 full-line department stores in the five Mid-Atlantic states of Pennsylvania, Delaware, New Jersey, New York and Maryland. Boscov's has been in business for more than 75 years and continues to sell multiple brands of consumer electronic products, and operates an e-commerce Web site. It joined the NATM buying group earlier this month.

Bose Corp. #26

The Mountain

Framingham, MA 01701-9168

508-879-7330

www.bose.com

Amar Bose, Chairman

John Coleman, President

Tom Sawyer, VP

2002 CE sales in millions: $623

2001 CE sales in millions: $599

Percentage change: 4.0%

Stores selling CE, 2002: 111

Stores selling CE, 2001: 92

Since its founding in 1964, privately held Bose has been an innovator in audio products and systems using advanced audio technologies. It sells its products through 111 company owned stores in the United States and on its Web site. It has additional stores outside of North America.

BrandsMart #98

211 W. Gregory Blvd.

Kansas City, MO 64114

816-363-4499

www.brandsmartkc.net

Bill Berg, Chairman/President

Lee Roarke, COO

2002 CE sales in millions: $37

2001 CE sales in millions: $33

Percentage change: 12.1%

Stores selling CE, 2002: 6

Stores selling CE, 2001: 5

This privately held BrandsMart is not affiliated with the Florida-based BrandsMart U.S.A. It has six stores in the Kansas and Missouri area and carries audio, video, car audio and software.

BrandsMart U.S.A. #33

3200 NW 42nd St

Hollywood, FL 33312

954-797-4000

www.brandsmartusa.com

Robert Perlman, Chairman

Michael Perlman, President

Richard Wallace, Sr. VP Merchandising

2002 CE sales in millions: $404

2001 CE sales in millions: $345

Percentage change: 17.1%

Stores selling CE, 2002: 5

Stores selling CE, 2001: 5

Privately held BrandsMart U.S.A. is a member of the NATM buying group. It has 5 stores located in South Florida. In addition to consumer electronics, BrandsMart sells major appliances and small appliances, kitchen and houseware products. The company plans to expand into the Atlanta market by 2005.

Buy.com #32

27 Brookline Avenue

Aliso Viejo, CA 92656

949-389-2000

www.buy.com

Scott Blum, Chairman/CEO

Robert Price, President

Brent Rusick, COO

2002 CE sales in millions: $419

2001 CE sales in millions: $361

Percentage change: 16.1%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Buy.com is an Internet superstore and low-price leader, with almost 5 million customers and nearly a million SKUs in a broad range of categories including computer hardware and software, electronics, wireless products and services, books, sporting goods and office supplies. After a rocky early 2001, Buy.com's original founder, Scott Blum, reacquired the company in November 2001, taking it private. The company reasserted its low-price roots with a greater focus on consumer electronics products. In February 2002 Buy.com launched its Buy.com magazine and later in 2002 engaged in a brief price war with Amazon.com.

Cambridge Soundworks #51

100 Brickstone Square

Andover, MA 01810

978-623-4400

www.hifi.com

Sim Wong Hoo, Chairman

Michael Sullivan, President

Thomas Hannaher, Merchandising VP

Chief Buyer: Ron Bigos

2002 CE sales in millions: $169

2001 CE sales in millions: $147

Percentage change: 15.0%

Stores selling CE, 2002: 25

Stores selling CE, 2001: 26

Cambridge Soundworks designs, manufactures and sells high-performance, high-value sound systems for use in home stereo, home theater and multimedia systems. Products are sold via the company's 25 retail locations — with 18 in New England and seven in California — by telephone, or online at its sister company's ecommerce Web site, HiFi.com. The company is a subsidiary of the Singapore-based public company Creative Technology.

Car Toys #52

20 West Galer St

Seattle, WA 98119

206-443-0980

www.cartoys.com

Dan Brettler, Chairman/CEO

Jim Warren, Sr. VP Merchandising

2002 CE sales in millions: $167

2001 CE sales in millions: $155

Percentage change: 7.7%

Stores selling CE, 2002: 57

Stores selling CE, 2001: 49

Headquartered in Seattle, Car Toys is a major mobile electronics retailer specializing in car audio and wireless sales and service. It has 57 stores in Washington, Oregon, Colorado and Texas, adding 8 new stores since 2001. The company has formed strategic partnerships with mobile electronics vendors and wireless and paging carriers to provide a broad array of products and services.

CDW Computer Centers #57

200 North Milwaukee Ave.

Vernon Hills, IL 60061

847-465-6000

www.cdw.com

John Edwardson, Chairman, President/CEO

2002 CE sales in millions: $111

2001 CE sales in millions: $131

Percentage change: -15.3%

Stores selling CE, 2002: 2

Stores selling CE, 2001: 2

Publicly held CDW Computer Centers' business model focuses on small and medium-size businesses. Currently, over 97 percent of its sales result from commercial accounts primarily in the corporate and public sectors; less than 3 percent are from non-commercial, consumer accounts. Total sales for fiscal year 2002 were $4.265 billion, a 7.6% increase from $3.962 billion in 2001.

Circuit City #3

9950 Mayland Dr.

Richmond, VA 23233

804-527-4000

www.circuitcity.com

W. Alan McCollough, Chairman/President/CEO

Kim Maguire, EVP Merchandising

2002 CE sales in millions: $9,960

2001 CE sales in millions: $9,520

Percentage change: 4.6%

Stores selling CE, 2002: 626

Stores selling CE, 2001: 631

Publicly traded Circuit City operates 611 Circuit City Superstores and 15 Circuit City Express mall stores in the U.S. selling consumer electronics, personal computers and entertainment software. For fiscal year 2003, the company had total sales of $9.96 billion, a 5 percent increase from fiscal 2002 revenues of $9.52 billion. In October, 2002, Circuit City divested itself of its CarMax used car retailing unit.

CompUSA #7

14951 N. Dallas Pkwy.

Dallas, TX 75254

972-982-4000

www.compusa.com

Carlos Slim Domit, Chairman

Harold Compton, President/CEO

Lawrence Mondry, COO

2002 CE sales in millions: $4,155

2001 CE sales in millions: $3,953

Percentage change: 5.1%

Stores selling CE, 2002: 231

Stores selling CE, 2001: 225

This leading retailer of personal computers and related products and services operates 225 stores across the United States in 90 major metropolitan markets and sells over its e-commerce Web site. The ownership of CompUSA is split between Grupo Sanborns (51 percent) and wireless provider America Movil (49 percent). Both companies are controlled by the Slim family of Mexico. Wireless and mobile products are gaining increasing importance in its product mix.

Compu-U-Plus #88

20 Robert Pitt Drive

Monsey, NY 10952

845 369 1280

www.compuplus.com

Adam Reich, Chairman/President

Jeff Kirschblum, Merchandising VP

2002 CE sales in millions: $55

2001 CE sales in millions: $55

Percentage change: 0.0%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Privately held Comp-U-Plus is an e-tailer of computer peripherals. Headquartered in Monsey, N.Y., its e-commerce Web site is compuplus.com

Conn's #50

P.O. Box 2358

Beaumont, TX 77704

409-832-1696

www.conns.com

Tom Frank, Chairman/CFO

Bill Nylin, President

David Trahan, SVP Merchandising

Chief CE buyers: Barry Crutchfield, Jim Etchison, Jim Davis

2002 CE sales in millions: $186

2001 CE sales in millions: $170

Percentage change: 9.3%

Stores selling CE, 2002: 42

Stores selling CE, 2001: 33

This privately held consumer electronics and appliances chain is a member of the NATM buying group. Conn's operates 42 stores in Louisiana and Texas, a 9-store increase from 2001.

Costco Corp. #14

999 Lake Drive

Issaquah, WA 98027

425-313-8100

www.costco.com

Jeff Brotman, Chairman

Jim Sinegal, President/CEO

Dennis Knapp, Sr. VP Merchandising

2002 CE sales in millions: $1,584

2001 CE sales in millions: $1,374

Percentage change: 15.3%

Stores selling CE, 2002: 304

Stores selling CE, 2001: 365

Publicly traded Costco operates a chain of 412 international membership warehouses, 304 of which are located in the United States and Puerto Rico, an increase from the 285 in the U.S. and Puerto Rico in calendar year 2001. For the 2002 fiscal year ending Sept. 1, the company's U.S revenues increased to $32.3 million from 2001 fiscal year of $28.6 million, an increase of 12.8 percent.

Cowboy Maloney's Electric City #99

1313 Harding St.

Jackson, MS 39202

601-948-5600

www.cowboymaloney.com

Con Maloney, Chairman

Eddie Maloney, President/Exec. VP Merchandising

Chief CE Buyers: John Musselwhite, Ralph Flood

2002 CE sales in millions: $35

2001 CE sales in millions: $35

Percentage change: 0.0%

Stores selling CE, 2002: 13

Stores selling CE, 2001: 13

Privately held Cowboy Maloney's is a member of the NATM buying group. Cowboy Maloney's has 13 stores total, with twelve stores in Mississippi and one in Tennessee. Estimates are that slightly more than half of the company's sales are from consumer electronics with the balance in major appliances.

Crutchfield Corp. #48

1 Crutchfield Park

Charlottesville, VA 22911

434-817-1000

www.crutchfield.com

William G. Crutchfield, President/CEO

Dan Hodgson, Sr. VP Merchandising

2002 CE sales in millions: $194

2001 CE sales in millions: $192

Percentage change: 0.8%

Stores selling CE, 2002: 2

Stores selling CE, 2001: 2

Started in 1974 as a mail-order car stereo business, this privately held company now offers home audio/video and car audio through its catalog, via phone, and on its Web site. The Web site's key features include Info Center, an extensive source of consumer electronics information for product selection and installation help, and product comparison for selected products. Headquarters are in Charlottesville, Va. There are also two retail stores in Virginia.

CVS Pharmacy #53

One CVS Drive

Woonsocket, RI 02895

401-765-1500

www.cvs.com

Thomas M. Ryan, Chairman, President/CEO

Chris Bodine, Exec. VP Merchandising/Marketing

2002 CE sales in millions: $154

2001 CE sales in millions: $107

Percentage change: 43.9%

Stores selling CE, 2002: 4,087

Stores selling CE, 2001: 4,200

Publicly traded drug store chain CVS operates 4,087 stores in 32 states and the District of Columbia. Calendar year 2002 total sales were $24.18 billion, an 8.7 percent increase from the prior year of $22.24 billion.

Datavision Computer Video #70

445 Fifth Ave.

New York City, NY 10016

212-689-1111

www.datavis.com

James Garson, Chairman/CEO

Albert Liniado, President

Ahron Schachter, VP/GM

2002 CE sales in millions: $88

2001 CE sales in millions: $86

Percentage change: 2.3%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

Privately held Datavision sells computer hardware, software, video and mobile communications products. The company operates one store in mid-town Manhattan and sells products through its Web site. Brands include Sony, Apple, Toshiba, Olympus, Rio, Panasonic IBM and Hewlett-Packard.

Dell Computer Corp. #4

1 Dell Way

Round Rock, TX 78682

512-338-4400

www.dell.com

Michael Dell, Chairman/CEO

Kevin Rollins, President/COO

John Hamlin, Sr. VP/GM, United States Consumer Business

2002 CE sales in millions: $5,300

2001 CE sales in millions: $4,485

Percentage change: 18.2%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Publicly traded Dell has its merchandising strategy based on a business model of selling computer systems and services directly to customers over its Web site, dell.com. Dell.com's product offering has increased to include more PC peripheral equipment, projectors, PDAs, software and digital cameras. Total fiscal year 2003 revenues for North America were $25.137 billion, a 15.2 percent increase from the prior fiscal year North American revenues of $21.818 billion.

Dillard's Inc. #58

4501 North Beach Street

Little Rock, AR 72201

501-376-5200

www.dillards.com

William Dillard II, Chairman/CEO

Alex Dillard, President

2002 CE sales in millions: $107

2001 CE sales in millions: $110

Percentage change: -2.7%

Stores selling CE, 2002: 170

Stores selling CE, 2001: 170

Publicly traded Dillard's operated a total of 334 stores in 29 Southern, Midwestern and Western states in 2002. Approximately 170 of these stores sell consumer electronics. Total sales for fiscal year 2003 were $7.911 billion, a 3 percent decrease in sales from the previous year of $8.155 billion.

Dollar General #80

100 Mission Ridge

Goodlettsville, TN 37072

615-855-4000

www.dollargeneral.com

Cal Turner, Chairman

Don Shaffer, President/COO

Tom Hartshorn, Exec. VP Merchandising

2002 CE sales in millions: $61

2001 CE sales in millions: $53

Percentage change: 15.1%

Stores selling CE, 2002: 6,113

Stores selling CE, 2001: 5,540

Publicly traded discount retailer Dollar General operated 6,113 stores in 27 states during 2002. Total sales for fiscal year 2003 were $6.1 billion, a 15 percent increase over fiscal year 2002 revenues of $5.3 billion.

Eckerd Corp. #69

8333 Bryan Dairy Road

Largo, FL 33777

727-395-6000

www.eckerd.com

Wayne Harris, Chairman/CEO

Dave Aston, COO/Exec. VP

Enzo Cerra, Sr. VP Merchandising/Marketing

2002 CE sales in millions: $93

2001 CE sales in millions: $66

Percentage change: 40.9%

Stores selling CE, 2002: 2,686

Stores selling CE, 2001: 2,641

Eckerd Corp., a wholly owned subsidiary of JCPenney Co., is headquartered in Clearwater, Fla. Eckerd Corp. is one of America's largest retail drug chains with 2,686 drug stores throughout the Southeast, Sun Belt and Northeast regions of the U.S. The company's fiscal year 2003 total sales were $14.643 billion, up from $13.847 billion in the prior year, a gain of 5.7 percent.

Electronics Boutique #20

931 S. Matlack St.

West Chester, PA 19382

610-430-8100

www.ebgames.com

James Kim, Chairman

Jeffrey Griffiths, President/CEO

Jerry Madaio, Merchandising VP

2002 CE sales in millions: $950

2001 CE sales in millions: $800

Percentage change: 18.8%

Stores selling CE, 2002: 850

Stores selling CE, 2001: 636

Electronics Boutique is a leading specialty retailer of video games and PC entertainment software, video game hardware, PC productivity software, PC accessories, interactive toys and trading cards. The company owns and operates 850 stores in the United States with 1,146 stores worldwide as of February 2003 under the names EB Games, Electronics Boutique and EBX. The company has a separate e-commerce division, ebgames.com. Averaging 1,200 square feet in size, most of the stores are located in high-traffic locations within shopping malls.

Family Dollar Stores #93

PO Box 1017 Charlotte

Matthews, NC 28201-1017

704-847-6961

www.familydollar.com

Howard R. Levine, Chairman/CEO

R. David Alexander Jr., President/COO

John Scanlon, Sr. VP Merchandising

2002 CE sales in millions: $47

2001 CE sales in millions: $41

Percentage change: 14.6%

Stores selling CE, 2002: 4,693

Stores selling CE, 2001: 4,400

As of the fiscal year ended August, 2002, this publicly held mass merchandiser operated 4,616 stores in 42 states. During the current 2003 fiscal year the company plans to open a net of 525 new stores. Total sales for the 2002 fiscal year was $4.163 billion, an increase of 13.6 percent over the prior fiscal year sales of $3.665 billion.

Fingerhut Direct Marketing #76

4400 Baker Road

Minnetonka, MN 55343

952-932-3100

www.fingerhut.com

Ted Deikel, President/CEO

John Damrow, Merchandising Segway

2002 CE sales in millions: $66

2001 CE sales in millions: $328

Percentage change: -79.9%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

The sale of Fingerhut by Federated Department Stores occurred in July, 2002. Since Fingerhut had stopped taking orders and was planning to liquidate in the few months prior to its purchase, the company has a significant task of rebuilding its brand name, customer base, and associated Web site. A key member of the acquiring group was former, and returning CEO, Ted Deikel.

Fred Meyer Stores #37

3800 SE 22nd Ave.

Portland, OR 97202

503-232-8844

www.fredmeyer.com

Darell Webb, President

Travis Smith, VP Home Electronics

2002 CE sales in millions: $325

2001 CE sales in millions: $314

Percentage change: 3.5%

Stores selling CE, 2002: 133

Stores selling CE, 2001: 132

Part of publicly traded Kroger Co., Fred Meyer Stores is a major West Coast food and drug chain that operates 133 large multi-department stores in five Western states. In addition to food and apparel, these stores carry general merchandise that includes home electronics (music and video) and small appliances.

Fry's Electronics #16

600 E. Brokaw Road

San Jose, CA 95112

408-487-4500

www.frys.com

John Fry, CEO

Randy Fry, President/GM

Kathy Kolder, Exec. VP

2002 CE sales in millions: $1,543

2001 CE sales in millions: $1,465

Percentage change: 5.3%

Stores selling CE, 2002: 21

Stores selling CE, 2001: 20

Privately held Fry's operates 21 stores nationwide: 13 California stores, four stores in Texas, two stores in Arizona, one store in Oregon, and one store in Nevada. Founded in 1985, Fry's stores sell, service and support computer hardware and software, electronic components and accessories, audio, video, telecommunications, major appliances and personal electronics, music CDs and DVDs as well as convenience and general merchandise items. Stores range in size from 50,000 feet to 200,000 feet. Fry's acquired Outpost.com as a subsidiary in Nov., 2001 to expand its online reach and business. In January 2003 Fry's opened its neon slot machine motif store, store No. 21, in Las Vegas.

Gamestop Corp. #17

2250 William D. Tate Ave.

Grapevine, TX 76051

817-424-2000

www.gamestop.com

Dick Fontaine, Chairman/CEO

Dan DeMatteo, President/COO

2002 CE sales in millions: $1,353

2001 CE sales in millions: $1,121

Percentage change: 20.7%

Stores selling CE, 2002: 1,231

Stores selling CE, 2001: 1,038

GameStop is the largest video game and entertainment software specialty retailer in the U.S. The company operates 1,231 retail stores throughout 49 states, the District of Columbia and Puerto Rico, under the Gamestop, Babbage's, Software Etc., and Funcoland brands. Fiscal year 2003 total revenues were $1.353 billion, a 20.7 percent increase over the previous year's sales. The company successfully completed its initial public offering in February 2002. Barnes and Noble has approximately a 60 percent interest in GameStop.

Gateway Inc. #13

14303 Gateway Place

Poway, CA 92064

858-848-3401

www.gateway.com

Ted Waitt, Chairman/CEO

T. Scott Edwards, Exec. VP Sales/Marketing, Consumer

2002 CE sales in millions: $2,125

2001 CE sales in millions: $3,098

Percentage change: -31.4%

Stores selling CE, 2002: 268

Stores selling CE, 2001: 277

Customers can purchase Gateway PCs over the phone, through the company's Web site (gateway.com) or at one of the 268 Gateway Country stores across the U.S. Gateway reported U.S. consumer revenues for calendar year 2002 of $2.125 billion, that represented a 31.4 percent decline from the calendar year 2001 results. At the same time Gateway increased fourth-quarter retail store growth by 4 percent, its first year-over-year same-store increase in two years.

Good Guys #23

1600 Harbour Bay Parkway

Alamida, CA 94502

510-747-6000

www.goodguys.com

Kenneth R Weller, Chairman/President/CEO

Cathy Stauffer, Exec. VP Merchandising/Advertising

2002 CE sales in millions: $763

2001 CE sales in millions: $820

Percentage change: -7.0%

Stores selling CE, 2002: 72

Stores selling CE, 2001: 79

Good Guys operates 72 stores across California, Washington, Oregon and Nevada. Good Guys is a specialty retailer of higher-end entertainment electronics. Total estimated sales for the fiscal year are $762.6 million compared to $819.7 million for fiscal 2001, reflecting the closing of seven underperforming stores in January 2002.

H.H. Gregg #35

4151 E. 96th St.

Indianapolis, IN 46240

317-848-8710

www.hhgregg.com

Jerry Throgmartin, Chairman/CEO

Dennis May, President/COO

Chief CE Buyers: Mike Larimer, Jeff McClentic

2002 CE sales in millions: $378

2001 CE sales in millions: $313

Percentage change: 20.8%

Stores selling CE, 2002: 47

Stores selling CE, 2001: 42

Privately held H.H. Gregg operates 47 stores in Indiana, Kentucky, Ohio and Tennessee. Its merchandise mix includes video, audio, cellular, computers, satellite systems and major appliances. H.H. Gregg is a member of the NATM buying group. A new store is being planned for the Atlanta area in 2003.

Harmony Computers and Electronics #81

1801 Flatbush Ave.

Brooklyn, NY 11210

845-369-1280

www.shopharmony.com

Nate King, President/CEO

Jeff Kirschblum, Merchandising VP

2002 CE sales in millions: $61

2001 CE sales in millions: $58

Percentage change: 5.2%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

Privately held Brooklyn N.Y.-based Harmony has one high-volume retail store and an e-commerce Web site (shopharmony.com) and has been in business for more than 22 years.

Harvey Electronics #95

205 Chubb Ave

Lyndhurst, NJ 07071

201-842-0078

www.harveyonline.com

Michael Recca, Chairman

Franklin C. Karp, President

Michael Beck, Operations VP

Chief CE buyer: Roland Hiemer

2002 CE sales in millions: $42

2001 CE sales in millions: $37

Percentage change: 13.1%

Stores selling CE, 2002: 9

Stores selling CE, 2001: 9

Harvey specializes in high-end audio, video and home theater electronic products. It operates nine stores in New York, New Jersey and Connecticut and also sells over its Web site and on eBay. The public company reported total sales of $41.5 million for fiscal year 2002, a 13 percent increase from the $36.7 million reported for fiscal year 2001.

Hastings Entertainment #94

3601 Plains Blvd.

Amarillo, TX 79120

806-351-2300

www.gohastings.com

John Marmaduke, Chairman/President/CEO

Steve Hicks, Products VP

2002 CE sales in millions: $44

2001 CE sales in millions: $42

Percentage change: 4.8%

Stores selling CE, 2002: 146

Stores selling CE, 2001: 141

Publicly held Hastings Entertainment operates 146 multimedia superstores in 21 states, primarily in small-to medium-sized markets in the Midwestern, Western, and Southern United States. Stores are typically 20,000 square feet. Total estimated merchandise revenues for fiscal year 2003 were $395.8 million, an estimated 4 percent increase from $379.3 million in merchandise revenues for fiscal year 2002.

Home Depot #85

2455 Paces Ferry Rd

Atlanta, GA 30339

770-433-8211

www.homedepot.com

Robert L. Nardelli, Chairman/CEO

Jerry Edwards, Exec. VP Merchandising

2002 CE sales in millions: $58

2001 CE sales in millions: $53

Percentage change: 9.4%

Stores selling CE, 2002: 1,370

Stores selling CE, 2001: 1,201

The Home Depot is the world's largest home improvement retailer, operating 1,370 stores in the United States. Publicly traded, the company had total sales for fiscal 2003 of $58.247 billion, an 8.8 percent increase over the prior fiscal year's net sales of $53.553 billion. Consumer electronics consists largely of wireless telephone sales.

Home Shopping Network #42

1 HSN Dr.

St. Petersburg, FL 33729

727-872-1000

www.hsn.com

Bob Rosenblatt, President HSN USA

Marty Nealon, Exec. VP Merchandising

2002 CE sales in millions: $285

2001 CE sales in millions: $286

Percentage change: -0.3%

Stores selling CE, 2002: 2

Stores selling CE, 2001: 4

HSN (Home Shopping Network), a division of USA Interactive's Electronic Retailing unit and an industry pioneer, has grown into a global multi-channel retailer. Its 24-hour programming reaches more than 143 million households worldwide. For calendar year 2002, HSN increased its U.S. revenue by 4 percent, to $1.613 billion from $1.557 billion.

Huppins OneCall #77

421 West Main

Spokane, WA 99201

509-747-2624

www.onecall.com

Murray K. Huppin, President/CEO

Paul Lipton, Internet Division VP

2002 CE sales in millions: $65

2001 CE sales in millions:$53

Percentage change: 22.6%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

Privately held Huppin's Hi-Fi, Photo and Video was established in 1908. Its OneCall mail order/Internet division was launched in April 1994. Lines include TVs, camcorders, DVD, video, home theater, home and portable audio and digital video. Among brands carried are Sony, Bose, JVC, Philips, Toshiba, Canon, Samsung, Fuji and Panasonic.

Innovation Computers #83

111 S. E. 2nd Street

Miami, FL 33131

305-379-0900

www.innovationcomputers.com

Ajay Khanna, President

Jeff Kirshblum, Purchasing VP

2002 CE sales in millions: $60

2001 CE sales in millions: $39

Percentage change: 53.8%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

Miami-based Innovation sold $60 million in computer-related products to consumers in 2002 through a single store and Web site. While it has a largely business-to-business operation, it also markets to consumers. It carries a wide range of hardware and software products including desktop computers, notebooks, printers and scanners.

Insight Enterprises #92

1305 West Auto Drive

Tempe, AR 85284

480-902-1001

www.insight.com

Eric Crown, Chairman

Tim Crown, CEO

Tony Smith, President

2002 CE sales in millions: $48

2001 CE sales in millions: $53

Percentage change: -9.4%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Founded in 1988, publicly traded Insight Enterprises is a leading global direct marketer of computer hardware and software. The percent of company sales to consumers is small, at 2 percent or less for 2001 and 2002. Calendar year 2002 total sales were $2.891 billion compared to $2.082 billion in calendar year 2001.

J&R Computer World #43

23 Park Row

New York, NY 10038

212-238-9000

www.jandr.com

Joe Friedman, CEO

Rachelle Friedman, President

Jack Wahrman, Sr. Merchandising Mgr.

2002 CE sales in millions: $284

2001 CE sales in millions: $304

Percentage change: -6.6%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

This privately held New York City institution founded in 1971 had 2002 estimated consumer CE revenues of $284 million through its catalogs, Web site and single sprawling, block-long megastore in lower Manhattan. Located two blocks from the World Trade Center, where many of its customers worked, the company lost significant revenue in the wake of Sept. 11

JCPenney #66

6501 Legacy Dr.

Plano, TX 75024

972-431-1000

www.jcpenney.com

Allen Questrom, Chairman/CEO

John Kendig, Hard Home VP

2002 CE sales in millions: $95

2001 CE sales in millions: $79

Percentage change: 20.3%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Publicly held J.C. Penney sells consumer electronics through the J.C. Penney catalog and its online e-commerce Web site, jcpenney.com. Total revenues for J.C. Penney's fiscal year 2003 were $17.704 billion, a decrease of 2.5% from the prior fiscal year of $18.157 billion.

K-B Toys #44

100 West St.

Pittsfield, MA 01201

413-496-3000

www.kbtoys.com

Michael Glazer, President/CEO

Thomas Alfonsi, Sr. VP Merchandising

2002 CE sales in millions: $273

2001 CE sales in millions: $260

Percentage change: 5.0%

Stores selling CE, 2002: 1,320

Stores selling CE, 2001: 1,300

Privately held K-B Toys operates over 1,300 stores in all 50 states, Guam, and Puerto Rico, and offers online shopping at Kbtoys.com and eToys.com, which it acquired and relaunched in Oct. 2001. The company has expanded its channels of distribution in 2002 through strategic alliances with CVS and Sears. At the end of 2002 the company opened 76 eToys Shops within select K-B Toys stores.

Ken Crane's Home Entertainment City #89

4900 W. 147th St.

Hawthorne, CA 90250

310-973-7373

Ken Crane, President

2002 CE sales in millions: $54

2001 CE sales in millions: $54

Percentage change: 0.0%

Stores selling CE, 2002: 8

Stores selling CE, 2001: 8

Privately held Ken Crane's is an eight-store audio/video chain in Los Angeles and Orange County, California. The stores were founded in 1949. Ken Crane's store locations continue to focus on its core business of high-end big screen TVs and home theater.

King's Great Buys Plus #96

5010 Vogel Rd.

Evansville, IN 47715

812-473-5464

www.kingsgreatbuys.com

Terry Oates, President

2002 CE sales in millions: $40

2001 CE sales in millions: $30

Percentage change: 33.3%

Stores selling CE, 2002: 36

Stores selling CE, 2001: 32

Privately held King's operates three stores under its own brand in the Indiana, Kentucky and Illinois markets and an additional 33 stores under multiple brands. It concentrates primarily on consumer electronics, appliances and furniture products.

Kmart #12

3100 W. Big Beaver Road

Troy, MI 48084

248-463-1021

www.kmart.com

James Adamson, Non-Executive Chairman

Julian Day, CEO

Gail Moore, Exec. VP Merchandising

2002 CE sales in millions: $2,215

2001 CE sales in millions: $2,603

Percentage change: -14.9%

Stores selling CE, 2002: 1,810

Stores selling CE, 2001: 2,238

Publicly traded Kmart operated 1,810 stores at the end of its fiscal 2003 year and sold through its e-commerce Web sites, bluelight.com (now defunct) and kmart.com. The discounter sells computer products, audio, video and communications products. In January 2002, Kmart filed for Chapter 11 and has been reorganizing with significant store closings. Kmart now is on schedule to complete its "fast-track" reorganization and emerge from Chapter 11 protection on or about April 30, 2003.

La Curacao #65

1605 W. Olympic Blvd. Suite #600

Los Angeles, CA 90015

213-386-4412

www.lacuracao.com

Ron Azarkman, President/CEO

Jerry Azarkman, Exec. VP Marketing

2002 CE sales in millions: $95

2001 CE sales in millions: $74

Percentage change: 28.7%

Stores selling CE, 2002: 4

Stores selling CE, 2001: 3

Privately held La Curacao is among the largest department stores that focuses on the Latino community in the United States. It opened a fourth store in 2002. The company services the Mexican and Central American communities of Southern California through its Los Angeles and Orange County locations.

Lowe's #79

1605 Curtis Bridge Rd

Wilkesboro, NC 28697

336-658-4000

www.lowes.com

Robert Tillman, Chairman/CEO

Robert Niblock, President

Dale Pond, Sr. Exec. VP Merchandising

2002 CE sales in millions: $63

2001 CE sales in millions: $53

Percentage change: 18.9%

Stores selling CE, 2002: 854

Stores selling CE, 2001: 742

The 57-year old publicly traded Lowe's is the world's second largest home improvement retailer. The company operated 854 stores last year, an increase from 742 stores in 2001. Fiscal year 2003 revenues were $26.5 billion, up 19.8 percent from fiscal year 2002 revenues of $22.1 billion.

Magnolia Hi-Fi #63

6305 S. 231st Street

Kent, WA 98032

253-372-4434

www.magnoliahifi.com

Jim Tweten, President/CEO

Al Conrad, Merchandising VP

2002 CE sales in millions: $100

2001 CE sales in millions: $100

Percentage change: 0.0%

Stores selling CE, 2002: 19

Stores selling CE, 2001: 13

Magnolia Hi-Fi, a wholly owned subsidiary of Best Buy, operates 19 stores in Washington, Oregon and California. A high-end consumer electronics retailer, the company specializes in audio, video, home theater, custom sales and installation, car audio sales and installation and communication products.

Marine Corps Exchange #90

3044 Catlin Avenue

Quantico, VA 22134

703-784-9517

www.usmc-mccs.org

Michael Downs, Director

Cindy Whitman-Lacy, Head of Retail

2002 CE sales in millions: $50

2001 CE sales in millions: $43

Percentage change: 16.3%

Stores selling CE, 2002: 15

Stores selling CE, 2001: 15

The Marine Corps Exchange (MCX) operates 15 main stores, and multiple associated facilities. MCX also sells through its catalog and over its extensive e-commerce Web sites, which include 17 base portal sites and 4 MCX sites. Customers served include active-duty military, National Guard members, reservists, retirees and their families.

Micro Center #21

4119 Leap Road

Hilliard, OH 43026

614-850-3000

www.microcenter.com

Tom Fritz, CEO/President

Kevin Jones, Merchandising VP

2002 CE sales in millions: $814

2001 CE sales in millions: $720

Percentage change: 13.1%

Stores selling CE, 2002: 20

Stores selling CE, 2001: 18

This privately held computer specialty retailer operates in more than a dozen different U.S. markets. Its parent company is Micro Electronics, a privately held billion-dollar technology firm. Micro Center increased the number of retail stores in 2002 to 20 from 18 at year-end 2001, with new stores in Michigan and Georgia.

Micro Warehouse #39

535 Connecticut Avenue

Norwalk, CT 06854

203 899 4000

www.warehouse.com

Jerome B. York, Chairman/President/CEO

Omer Artun, Marketing VP

2002 CE sales in millions: $308

2001 CE sales in millions: $338

Percentage change: -8.9%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Privately held Micro Warehouse is a $2 billion dollar specialty catalog and online retailer of brand name personal computers, computer software, accessories, peripherals and networking products. Approximately $300 million of its sales are consumer generated as the company has been changing its channel mix in favor of business-to-business sales.

Musicland Stores #47

10400 Yellow Circle Drive

Minnentonka, MN 55343

952-931-8800

www.musicland.com

Dick Schulze, Chairman

Brad Anderson, CEO

Connie Fuhrman, President

2002 CE sales in millions: $207

2001 CE sales in millions: $227

Percentage change: -8.8%

Stores selling CE, 2002: 1,195

Stores selling CE, 2001: 1,300

In January 2001, Musicland was acquired by Best Buy. Musicland operates primarily under three names — Sam Goody, Suncoast Motion Picture Company and Media Play — in 49 states, Puerto Rico and the Virgin Islands. At the end of its fiscal year 2003, the company had scaled back its operations to 1,195 stores from more than 1,300 units at the end of its 2002 fiscal year. Faced with ongoing sales declines due to poor CD sales and slow mall traffic, Best Buy put the division on the block and has written it off as a discontinued operation.

Myer-Emco #84

209 Edison Park Drive

Gaithersburg, MD 20878

301-921-0700

www.myer-emco.com

Edward Myer, Chairman

Jon Myer, President/CEO

David Glassman, Merchandising VP

2002 CE sales in millions: $59

2001 CE sales in millions: $65

Percentage change: -9.2%

Stores selling CE, 2002: 9

Stores selling CE, 2001: 10

Privately held, family-run Myer-Emco has served the Maryland/Virginia/ Washington, D.C. metro area since 1955. A member in good standing of the up-market A/V retail buying consortium Progressive Retailers Organization (PRO Group), the chain has earned an industry-wide reputation for epitomizing the customer-focused, CE sales floor dealer. Myer-Emco's assortment is centered on mid- to high-end audio, video, home theater and mobile A/V products, which are complimented by the company's car and custom home installation offerings.

Navy Exchange Service Command #78

3280 Virginia Beach Blvd.

Virginia Beach, VA 23452

757-463-6200

www.navy-nex.com

Rear Admiral Bill Maguire, Commander/CEO

Bob McGinty, Chief Merchandising Officer

2002 CE sales in millions: $65

2001 CE sales in millions: $91

Percentage change: -28.6%

Stores selling CE, 2002: 51

Stores selling CE, 2001: 54

Sales and store count for Navy Exchange Service Command (NEXCOM) represent worldwide operations. Products carried include audio/video, personal computers (hardware, peripherals, software and accessories), fax machines, home phones and answering devices. Brands carried include Compaq, Epson, Hewlett-Packard, JVC, Panasonic, Pioneer, RCA, Sharp and Sony. NEXCOM ended its year with 51 stores in the U.S.

Nebraska Furniture Mart #54

700 S. 72nd St.

Omaha, NE 68114

402-397-6100

www.nfm.com

Irv Blumkin, Chairman

Ron Blumkin, President/COO

2002 CE sales in millions: $128

2001 CE sales in millions: $116

Percentage change: 10.3%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

This home-furnishings retailer, owned by investor Warren Buffett's Berkshire Hathaway investment group, is a member of the NATM buying group. Nebraska Furniture Mart has one 430,000-square-foot store offering consumers furniture, floor coverings and major appliances in addition to consumer electronics. The construction of another 450,000 square foot store is underway to serve the greater Kansas City area with a planned opening this fall.

Office Depot #10

2200 Old Germantown Road

Delray Beach, FL 33445

561-438-0704

www.officedepot.com

Bruce Nelson, Chairman/CEO

Jerry Colley, President North American Stores

David D'Arezzo, Exec. VP Merchandising

2002 CE sales in millions: $2,670

2001 CE sales in millions: $2,688

Percentage change: -0.7%

Stores selling CE, 2002: 867

Stores selling CE, 2001: 859

At the end of 2002, publicly traded Office Depot had 867 superstores throughout the United States and Canada. Total sales for this international retailer were $11.357 billion for 2002, a 2 percent increase from 2001 results of $11.082 billion. Worldwide e-commerce sales were $2.1 billion for 2002, an increase of 34 percent over 2001. Total North American retail division sales for fiscal 2002 were $5.804 billion compared to $5.843 billion in 2001.

OfficeMax #15

3605 Warrensville Center Road

Shaker Heights, OH 44122

216-471-6900

www.officemax.com

Michael Feuer, Chairman/CEO

Gary Paterson, President/COO

Eugene O'Donnell, Exec. VP Copy Max

2002 CE sales in millions: $1,580

2001 CE sales in millions: $1,530

Percentage change: 3.3%

Stores selling CE, 2002: 939

Stores selling CE, 2001: 900

Publicly traded OfficeMax operates 939 stores in the United States, Puerto Rico and the U.S. Virgin Islands. The company also sells its products over its Web site and through catalogs. The company reported domestic U.S. fiscal year 2003 revenues of $4.6 billion compared to $4.5 billion for the previous year.

P.C. Richard & Son #27

150 Price Pkwy.

Farmingdale, NY 11735

643-843-4301

www.pcrichard.com

Alfred Richard, Chairman

Gary H. Richard, President/CEO

Gregg Richard, Merchandising VP

2002 CE sales in millions: $592

2001 CE sales in millions: $592

Percentage change: 0.0%

Stores selling CE, 2002: 44

Stores selling CE, 2001: 44

This privately held electronics, appliances and computer retailer was established in 1909 and operates in New York City, New Jersey and Long Island. It has 44 stores, half of which have car audio installation centers. Electronics brands carried include Aiwa, HP, Hitachi, JVC, Panasonic, Sharp, Sony and Toshiba.

PC Club #68

18537 E. Gale Ave.

City of Industry, CA 91748

626-839-8080

www.pcclub.com

Jackson Lan, Chairman/President/CEO

Tammy Chan, Marketing/Merchandising Director

2002 CE sales in millions: $94

2001 CE sales in millions: $81

Percentage change: 16.0%

Stores selling CE, 2002: 43

Stores selling CE, 2001: 35

Privately held PC Club opened its first store in 1992, and today has 45 retail locations in California, Arizona, Oklahoma, Oregon, Ohio, Washington and Nevada. It sells a wide range of computer products from printer cables to enterprise servers.

PC Connection #91

730 Milford Road

Merrimack, NH 03054

603-683-2000

www.pcconnection.com

Patricia Gallup, Chairman/CEO

Kenneth Koppel, President

2002 CE sales in millions: $48

2001 CE sales in millions: $47

Percentage change: 2.1%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Publicly held PC Connection is a direct marketer of computer systems and peripherals sold through catalogs, telemarketing and its Web site. Fiscal year 2002 sales were $1.191 billion, essentially flat from the 2001 sales of $1.186 billion. Total revenue includes consumer sales as well as the small office and home office market, and corporate sales. The Top 100 figures are for consumer sales.

PC Mall #41

2555 West 190th St

Torrance, CA 90504

310-354-5600

www.pcmall.com

Frank Khulusi, Chairman/President/CEO

Dan Devries, Exec. VP Marketing

2002 CE sales in millions: $294

2001 CE sales in millions: $245

Percentage change: 20.0%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 1

Sales figures from publicly held PC Mall are now consolidated to include sales from its two wholly-owned subsidiaries, eLinux and eCost.com. Business-to-business sales have become a larger portion of the business. PC Mall's core business consists primarily of the PC Mall and MacMall brands. Total sales in 2002 were $863 million, a 20.2 percent increase from prior year sales of $718 million.

PC Warehouse #67

174 Route 17 N., Suite C

Rochelle Park, NJ 07662

201-587-9600

www.pcwarehouse.com

Robin Lu, President,

Reza Shafei, Merchandising VP

2002 CE sales in millions: $95

2001 CE sales in millions: $80

Percentage change: 18.8%

Stores selling CE, 2002: 95

Stores selling CE, 2001: 95

Privately held PC Warehouse operates 95 company-owned and franchised retail locations as well as a mail-order business, and sells online at its e-commerce Web site. Brands carried include Hewlett Packard, Viewsonic, Apple, Epson, Compaq and Iomega. PC Warehouse sells to small and medium businesses and consumers. Total company revenue in 2002 is estimated to be $240 million, with $95 million being consumer or small proprietor oriented.

QVC #29

1200 Wilson Dr., Studio Park

West Chester, PA 19380

484-701-8584

www.qvc.com

Doug Briggs, President/CEO

Dennis D'Angelo, Merchandising VP

2002 CE sales in millions: $476

2001 CE sales in millions: $478

Percentage change: -0.4%

Stores selling CE, 2002: 6

Stores selling CE, 2001: 7

With 2002 total sales of $3.9 billion, QVC has emerged as one of the largest interactive retail companies. It directly merchandises through TV and e-commerce not only in the United States, but also the U.K., Germany and Japan. Total sales and CE sales are worldwide. QVC also has six retail outlets in Pennsylvania, Florida, South Carolina and Delaware.

R. C. Willey Home Furnishings #56

2301 S. 300 W.

Salt Lake City, UT 84115

801-461-3900

www.rcwilley.com

Scott Hymas,CEO

Jeff Child, President

Lorne Schmunk, Merchandising VP

2002 CE sales in millions: $113

2001 CE sales in millions: $106

Percentage change: 6.6%

Stores selling CE, 2002: 11

Stores selling CE, 2001: 11

Owned by Warren Buffett's investment group Berkshire Hathaway, R.C. Willey is a member of the NATM buying group. This Utah home appliances, electronics, furniture and flooring chain operates 11 stores in Utah, Idaho and Nevada. The opening of a 12th store is planned in Summerlin, Nevada next month.

RadioShack #6

100 Throckmorton, Suite 1800

Forth Worth, TX 76102

817-415-3011

www.radioshack.com

Leonard Roberts, Chairman/CEO

David Edmondson, President/COO

2002 CE sales in millions: $4,577

2001 CE sales in millions: $4,775

Percentage change: -4.1%

Stores selling CE, 2002: 7,146

Stores selling CE, 2001: 7,246

Radio Shack Corp. is one of the nation's largest consumer-electronics retailers, and offers both on- and off-line shopping capabilities through its stores and e-commerce Web site. With more than 7,200 company-owned and franchised dealers, total 2002 store sales were $4.577 billion compared to total sales of $4.776 billion the previous year, a decline of 4 percent. In 2003 it will carry its new store format test to an additional 227 stores.

RCS Computer Experience #75

575 Madison Avenue

New York, NY 10022

212-949-6935

www.rcsnet.com

Charles Tebele, Chairman/President/CEO

Ray Navarrete, Sr. VP Merchandising

2002 CE sales in millions: $68

2001 CE sales in millions: $56

Percentage change: 21.4%

Stores selling CE, 2002: 1

Stores selling CE, 2001: 3

Founded in 1990, RCS Computer Experience has one high-profile showroom and an e-commerce Web site. Located in New York City, RCS caters to high-end consumers and businesses. Revenue figures presented are for total sales.

Rex Stores Corp. #36

2875 Needmore Road

Dayton, OH 45414

937-276-3931

www.rexstores.com

Stuart Rose, Chairman/ CEO

Larry Tomchin, President/COO

Keith Magby, Operations VP

CE Buyers: Stuart Rose, Larry Tomchin

2002 CE sales in millions: $348

2001 CE sales in millions: $380

Percentage change: -8.4%

Stores selling CE, 2002: 255

Stores selling CE, 2001: 264

Publicly traded Rex Stores, a retailer of consumer electronic products and appliances, operates 255 stores in 37 states. Stores are located primarily in small-to-medium markets.

Rite Aid Corp. #61

30 Hunter Lane

Camp Hill, PA 17011

717-761-2633

www.riteaid.com

Robert Miller, Chairman/CEO

Mary Sammons, President/COO

Bill Renz, Merchandising VP

2002 CE sales in millions: $100

2001 CE sales in millions: $80

Percentage change: 25.0%

Stores selling CE, 2002: 3,404

Stores selling CE, 2001: 3,497

Publicly traded drug-store chain Rite Aid operated 3,404 stores at the end of fiscal 2003, compared to 3,497 stores in the prior year. Stores carry a limited variety of consumer electronics products including audio/video, tapes and accessories. Total sales in fiscal 2003, ending March 1, were $15.778 billion, an increase of 4.2 percent compared with sales of $15.138 the prior year.

Ritz Camera Centers #31

6711 Ritz Way

Beltsville, MD 20705

301-419-0000

www.ritzcamera.com

David Ritz, Chairman

Wade Mayberry, President

David Dimont, VP

2002 CE sales in millions: $424

2001 CE sales in millions: $326

Percentage change: 30.1%

Stores selling CE, 2002: 1,300

Stores selling CE, 2001: 1,350

Privately held Ritz Camera operates 1,300 stores in the United States and is the largest photo retailer in the country. In October 2001, Ritz acquired the retail stores of Wolf Camera, and its e-tailing unit, Ritz Interactive, acquired WolfCamera.com. Additional, e-tail acquisitions in 2002 included PhotoAlley.com in April 2002 and the online element of CameraWorld in May 2002. The e-commerce segment of the business has also launched RitzElectronics and RitzPix.com in 2002. The Pix site is a digital imaging site offering photo sharing and storage online.

Sam's Club #11

608 S.W. Eighth St.

Bentonville, AK 72716

479-277-7000

www.samsclub.com

Kevin Turner, President/CEO

Doug McMillan, Exec. VP Merchandising

2002 CE sales in millions: $2,536

2001 CE sales in millions: $2,351

Percentage change: 7.9%

Stores selling CE, 2002: 525

Stores selling CE, 2001: 500

Part of publicly traded Wal-Mart, Sam's Club is the No. 2 members-only warehouse. In fiscal year 2003, the company operated 525 stores. For its fiscal year 2003, the company had total sales of $31.702 billion, a 7.8 percent increase over the previous fiscal year sales of $29.395 billion.

Sears #9

3333 Beverly Road

Hoffman Estates, IL 60179

847-286-2400

www.sears.com

Alan J Lacy, Chairman, President/CEO

Lyle Heidemann, Exec. VP/GM

Ray Brown, VP/General Manager

2002 CE sales in millions: $2,750

2001 CE sales in millions: $3,250

Percentage change: -15.4%

Stores selling CE, 2002: 872

Stores selling CE, 2001: 867

Publicly traded Sears had 872 full-line stores in the U.S. at the end of 2002. For 2002, total merchandise sales and service were $35.698 billion compared with $35.755 billion in 2001, essentially a flat sales year. Yet within the period they had significant repositioning and restructuring. Last fall Sears rolled out flat-panel display shops within its consumer electronics departments.

Sharper Image #59

650 Davis St.

San Francisco, CA 94111

415-445-6000

www.sharperimage.com

Richard Thalheimer, Chairman/CEO

Tracy Wan, President/COO

Bill Feroe, Sr. VP Merchandising

2002 CE sales in millions: $105

2001 CE sales in millions: $80

Percentage change: 31.3%

Stores selling CE, 2002: 127

Stores selling CE, 2001: 116

For this publicly held seller of unique personal electronics and gifts, total revenues for fiscal 2003 were $522.0 million, a 32 percent increase from last year's $396.2 million. The company operated 127 stores in 2002. Sharper Image also sells through its catalog and e-commerce Web site and conducts online auction sales.

ShopKo #45

700 Pilgrim Way

Green Bay, WI 54304

920-497-2211

www.shopko.com

Jack Eugstar, Chairman

Sam Duncan, President/CEO

Kevin Easton, Sr. VP Merchandising

2002 CE sales in millions: $263

2001 CE sales in millions: $269

Percentage change: -2.2%

Stores selling CE, 2002: 364

Stores selling CE, 2001: 366

Publicly traded ShopKo operates 364 stores in 23 states. This includes 141 specialty discount stores operating under the Shopko name in mid-sized and larger cities, and 223 Pamida discount stores in smaller, rural communities. Stores are located in 23 states, primarily in the Midwest, Western Mountain and Pacific Northwest regions. Consolidated fiscal year 2003 retail sales were $3.240 billion compared to $3.318 billion for the previous year, a decline of 2.3 percent.

Sight 'n Sound Appliance Centers #86

309 E. Paces Ferry Rd.

Atlanta, GA 30305

678-402-3000

www.shopaarons.com

Charles Loudermilk, Chairman/CEO

Robert Laudermilk Jr., President/COO

Tom Blamier, Merchandising Director

2002 CE sales in millions: $58

2001 CE sales in millions: $64

Percentage change: -9.4%

Stores selling CE, 2002: 25

Stores selling CE, 2001: 24

Publicly held Aaron Rents acquired privately held Sight 'n Sound and its 25 stores in Kansas, Oklahoma, and Texas in August, 2002. Sight 'n Sound will continue to follow its traditional retail model, but may add limited lease and rental options, Aaron said.

Staples #8

500 Staples Dr.

Framingham, MA 01702

508-253-5000

www.staples.com

Thomas Stemberg, Chairman

Ronald Sargent, President/CEO

Rich Gentry, Exec. Sr. VP Merchandising/ Supply Chain Management

Chief CE Buyers: Peter Scal, Dan Marous

2002 CE sales in millions: $3,863

2001 CE sales in millions: $3,632

Percentage change: 6.4%

Stores selling CE, 2002: 1,300

Stores selling CE, 2001: 1,300

Publicly traded Staples operates 1,300 stores in North America. Founded in 1986, Staples is a retailer of office supplies, business services, furniture, and electronics technology products to consumers and businesses in North America and throughout Europe. Total revenues for fiscal year 2003 for its North American retail and delivery units were $10.556 billion, up from the prior year of $9.923 billion.

Target #5

1000 Nicollet Mall

Minneapolis, MN 55403

612-304-6073

www.target.com

Bob Ulrich, Chairman/CEO

Gregg Steinhafel, President, Target Stores

Steve Eastman, VP/CE merchandising manager

2002 CE sales in millions: $4,799

2001 CE sales in millions: $4,236

Percentage change: 13.3%

Stores selling CE, 2002: 1,147

Stores selling CE, 2001: 1,053

Target Stores, part of publicly traded Target Corp., operates 1,147 stores. Target also operates 264 Mervyn's stores and 64 Marshall Field's stores. CE figures are for Target stores only. Target Stores sales for fiscal year 2003 increased 13.3 percent to $36.917 billion from the previous year's sales of $32.588 billion.

The Wiz #30

2045 Lincoln Highway

Edison, NJ 08817

732-650-3200

www.thewiz.com

2002 CE sales in millions: $449

2001 CE sales in millions: $679

Percentage change: -33.9%

Stores selling CE, 2002: 17

Stores selling CE, 2001: 43

As the retail electronics business unit of publicly traded Cablevision Systems, The Wiz for years had been among the most visible consumer electronics retailers in the New York/New Jersey/Connecticut tri-state area. In February Cablevision announced that it was exiting the consumer electronics business. In March Cablevision transferred its remaining 17 stores to GBO Electronics Acquisition, a retail liquidator.

Tower Records #82

2500 Del Monte St.

Sacramento, CA 95691

916-373-2500

www.towerrecords.com

Russell Solomon, Chairman

Michael Solomon, President/CEO

DeVaughn Searson, Exec. VP

2002 CE sales in millions: $61

2001 CE sales in millions: $62

Percentage change: -1.6%

Stores selling CE, 2002: 103

Stores selling CE, 2001: 118

MTS of Sacramento, Calif. is one of the largest retailers of recorded music in the United States. The company operates 103 Tower Records stores domestically. In 2002 its worldwide store count decreased dramatically with the October sale of its Japanese subsidiary.

Toys 'R' Us #18

461 From Road

Paramus, NJ 07652

201-262-7800

www.toysrus.com

John Eyler, Chairman/President /CEO

Jim Feldt, Exec. VP Merchandising/ Marketing

2002 CE sales in millions: $1,204

2001 CE sales in millions: $1,216

Percentage change: -1.0%

Stores selling CE, 2002: 681

Stores selling CE, 2001: 701

Publicly held, the company operates separate divisions of Toys 'R' Us in the United States and internationally, plus Kids 'R' Us and Babies 'R' Us units. It operates 681 toy stores domestically. The company also sells on its Web site and operates three co-branded online stores on the Amazon.com platform. Total fiscal year 2003 sales in the United States were $9.144 billion compared to previous year sales of $9.130 billion.

Trans World Entertainment #60

38 Corporate Circle

Albany, NY 12203

518-452-1242

www.fye.com

Robert Higgins, Chairman/CEO

Fred Fox, Exec. VP Merchandising

2002 CE sales in millions: $103

2001 CE sales in millions: $111

Percentage change: -7.2%

Stores selling CE, 2002: 900

Stores selling CE, 2001: 952

Publicly traded Trans World Entertainment is a specialty music and video retailer operating nearly 900 stores in the United States and Puerto Rico, and a retail Web site. Its stores are divided into two categories: mall-based and freestanding. Its national mall-based portfolio is now united under the brand name FYE (For Your Entertainment). Freestanding stores include Saturday Matinee, Coconuts, Strawberries, Spec's and Planet Music. Sales in fiscal year 2003 were $1.282 billion, a 7.6 percent decline from the prior year of $1.388 billion.

Tweeter Home Entertainment Group #22

10 Pequot Way

Canton, MA 02021

781-830-3301

www.tweeter.com

Sandy Bloomberg, Chairman

Jeffrey Stone, President/CEO

2002 CE sales in millions: $794

2001 CE sales in millions: $630

Percentage change: 26.0%

Stores selling CE, 2002: 174

Stores selling CE, 2001: 156

Publicly traded Tweeter Home Entertainment Group is a specialty retailer of mid-to high-end audio, mobile, wireless and video consumer electronics products. The company currently operates 174 stores under the Tweeter, HiFi Buys, Sound Advice, Bang & Olufsen, Electronic Interior, Showcase Home Entertainment and Great Indoors' Home Theater Showroom retail store names. In March 2002 Tweeter acquired Hillcrest High Fidelity to service the greater Dallas metro area. Calendar year 2002 total corporate sales were $794 million compared to the prior calendar year sales of $630 million.

Ultimate Electronics #24

321 W. 84th Ave. Ste A

Thornton, CO 80260

303-412-2500

www.ultimateelectronics.com

Bill Pearse, Chairman

J. Edward McEntire, CEO

Dave Workman, President/COO

2002 CE sales in millions: $704

2001 CE sales in millions: $580

Percentage change: 21.4%

Stores selling CE, 2002: 58

Stores selling CE, 2001: 46

Publicly held Ultimate Electronics is a leading specialty retailer of home entertainment and consumer electronics products with retail stores in 13 western and Midwest states. The company has 58 stores that operate under the trade names Ultimate Electronics, SoundTrack and Audio King. A founding member of The Pro Group, Ultimate left the consortium earlier this year.

ValueVision (rebranded as ShopNBC) #72

6740 Shady Oak Rd.

Eden Prairie, MN 55344

952-943-6000

www.shopnbc.com

Gene McCaffery, Chairman/President/CEO

Richard Barnes, COO

Steven Goldsmith, Sr. VP Merchandising

2002 CE sales in millions: $80

2001 CE sales in millions: $56

Percentage change: 42.9%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

In addition to electronics, ValueVision's flagship shopping network ShopNBC unit sells jewelry, housewares, apparel, seasonal items and collectibles through its 24-hour home shopping programming. General Electric and its NBC subsidiary own 41 percent of ValueVision. The company reported consolidated total sales of $555 million for its 2003 fiscal year, a 20 percent increase over the previous year's $462 million.

Walgreens #49

200 Wilmot Road

Deerfield, IL 60015

847-914-2500

www.walgreens.com

David W Bernauer, Chairman/CEO

Jeffery Rein, President

Gary Platek, DMM

2002 CE sales in millions: $191

2001 CE sales in millions: $150

Percentage change: 27.3%

Stores selling CE, 2002: 3,883

Stores selling CE, 2001: 3,750

Publicly traded national drug-store chain Walgreen operated 3,950 stores in 43 states and Puerto Rico in 2002. Stores carry CD players, cassette players/recorders, radios, computer software and accessories, home phones, pagers and telephone answering products. Sales figures also include pre-recorded and blank audio and video tapes. Total sales for calendar year 2002 were $29.985 billion compared to calendar year 2001 sales of $25.915 billion, an increase of 15.7 percent.

Wal-Mart #2

702 SW Eighth St.

Bentonville, AK 72716

479-273-4000

www.wal-mart.com

Rob Walton, Chairman

Lee Scott, President/CEO.

Don Harris, Exec. VP General Merchandise

2002 CE sales in millions: $14,141

2001 CE sales in millions: $12,522

Percentage change: 12.9%

Stores selling CE, 2002: 2,826

Stores selling CE, 2001: 2,713

The world's largest retailer, publicly traded Wal-Mart operated 2,826 stores and supercenters in the United States in fiscal 2003. Sales and store count are for U.S. stores only and exclude Sam's Club locations. The company also operates an e-commerce Web site. U.S. total sales in fiscal year 2003 were $157.121 billion, a 12.9% increase over the prior fiscal year's sales of $139.131 billion.

Wherehouse Entertainment #100

19701 Hamilton Ave.

Torrance, CA 90502

310-538-2314

www.wherehouse.com

Jerry Comstock, Chairman/CEO

Lew Garrett, Exec. VP

2002 CE sales in millions: $35

2001 CE sales in millions: $50

Percentage change: -30.0%

Stores selling CE, 2002: 404

Stores selling CE, 2001: 474

Privately held Wherehouse Entertainment and its subsidiaries filed voluntary Chapter 11 in January 2003. As part of the bankruptcy, Wherehouse has recently closed 30 stores and expects to close an additional 120 stores over the next several months. It expects the approximately 250 remaining stores to form a base for a profitable, restructured company.

Wireless Retail #40

8800 E. Chaparral Rd.

Scottsdale, AZ 85250

480-346-4400

www.wirelessretailinc.com

Daniel McMahan, President/CEO

Chris Cagle, Marketing/Communications VP

2002 CE sales in millions: $300

2001 CE sales in millions: $208

Percentage change: 44.2%

Stores selling CE, 2002: NA

Stores selling CE, 2001: NA

The privately held Wireless Retail is a wireless phone chain that operates more than 1,900 staffed kiosks that can be found in Wal-Mart, RadioShack, Blockbuster and Kmart stores. Revenue for 2002 increased 44 percent over 2001 to $300 million.

Zones Inc. #71

707 S. Grady Way

Renton, WA 98055

425-430-3000

www.zones.com

Firoz Lalji, Chairman/President/CEO

Scott Koerner, Exec. VP/COO

Jeff Hansen, VP Merchandising

2002 CE sales in millions: $85

2001 CE sales in millions: $111

Percentage change: -23.4%

Stores selling CE, 2002: 0

Stores selling CE, 2001: 0

Zones, Inc. is a publicly traded, direct reseller of brand name computer products and services to small- to medium-sized businesses and large enterprise accounts. The company has been moving its business model to enterprises, government and education customers and de-emphasizing consumer sales. Zones.com is the company's Internet store portal. Total sales revenues in 2002 was $415 million, a decline of 23.4 percent from 2001 of $541 million.

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