22 Route 22 West
Springfield, NJ 07081
973-467-3905
www.6ave.com
Leon Temiz, President/CEO
2002 CE sales in millions: $100
2001 CE sales in millions: $95
Percentage change: 5.3%
Stores selling CE, 2002: 7
Stores selling CE, 2001: 7
Part of the PRO buying group, privately held 6th Avenue operates seven stores in New Jersey and offers an e-commerce Web site at 6ave.com. It is planning on expanding in the future, most likely via former locations of the soon-to-be-defunct The Wiz.
1 Silverdome Industrial Park
Pontiac, MI 48342
248-335-4222
www.abcwarehouse.com
Gordon Hartunian, Chairman/President
Martin Hartunian, VP Merchandising
2002 CE sales in millions: $313
2001 CE sales in millions: $389
Percentage change: -19.5%
Stores selling CE, 2002: 54
Stores selling CE, 2001: 54
Privately held ABC, best known as ABC Warehouse, is a member of the NATM buying group. Sales and store count are for ABC Warehouse stores only. Currently, ABC operates 54 stores selling consumer electronics in Michigan, Ohio and Indiana.
1200 North Milwaukee Road
Glenview, IL 60025
847-967-8830
www.abtelectronics.com
Robert Abt, CEO
Michael Abt, President
2002 CE sales in millions: $40
2001 CE sales in millions: $35
Percentage change: 14.3%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
With its one 350,000-square-foot megastore, privately held Abt has been in business since 1936. They carry a wide range of brands that often aims at more affluent Chicagoland residents. Total sales are in the neighborhood of $200 million in 2002.
PO Box 81226
Seattle, WA 98108-1226
206-266-1000
www.amazon.com
Jeff Bezos, Chairman, President/CEO
Frank Sadowski, VP CE
Steve Frazier, VP Hardlines
2002 CE sales in millions: $645
2001 CE sales in millions: $547
Percentage change: 17.9%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Publicly held and the largest pure-play e-tailer, Amazon.com has become profitable in each quarter since December, 2001. It is rapidly expanding its product offering in multiple directions. Clothing sales began in 2002 and Amazon was the only Web site to carry the Segway electronic scooter. Total North American sales for fiscal year 2002 were $2.518 billion, a 12.6% increase over the previous year's North American sales.
2404 W. Beltline Hwy.
Madison, WI 53713
608-271-1000
www.americantv.com
Len Mattioli, Chairman
Douglas G. Reuhl, President/CEO
David Shephard, Sr. VP
Chief Buyer: Keith Zimmerman
2002 CE sales in millions: $234
2001 CE sales in millions: $206
Percentage change: 13.6%
Stores selling CE, 2002: 10
Stores selling CE, 2001: 10
This privately held retailer of consumer electronics, appliances and furniture operates 10 retail stores in Wisconsin, Illinois, Michigan and Iowa. Consumer electronics products offered include TV, video, audio, personal computers and personal electronics from a number of manufacturers including Sony, Yamaha, Panasonic, Compaq, Apple, Mitsubishi, RCA, Canon, Motorola and Vanguard. Total sales for 2002 were $374 million compared to $344 million the previous year.
2418 Main St.
Rocky Hill, CT 06067
860-257-2000
www.amesstores.com
2002 CE sales in millions: $100
2001 CE sales in millions: $214
Percentage change: -53.3%
Stores selling CE, 2002: 327
Stores selling CE, 2001: 333
In August 2001, Ames Department Stores filed for Chapter 11. Restructuring and new management at the regional, full-line discount retailer were unable to establish a secure market position for the company. In August 2002 the retail chain closed and liquidated all of its 327 store locations in the Northeast, Mid-Atlantic and Mid-West. At the time of closing Ames employed approximately 21,500 people, and had total revenues of approximately $2.7 billion.
1 Infinite Loop
Cupertino, CA 95014
408-996-1010
www.apple.com
Ron Johnson, Sr. VP Retail
2002 CE sales in millions: $383
2001 CE sales in millions: $67
Percentage change: 471.6%
Stores selling CE, 2002: 51
Stores selling CE, 2001: 27
Apple Computer had 51 retail stores at the end of calendar year 2002 compared to 27 stores at the end of 2001, its first year in business. Revenues increased from $65 million to $383 million over the same time period. By January 2003, the retail segment of the Apple organization had about 1,000 employees. In addition to Macintosh computers, the product mix at the stores includes peripherals, digital cameras, camcorders and Apple-brand digital audio players.
3911 S. Walton Walker Blvd.
Dallas, TX 75236
214-312-2011
www.aafes.com
Major General Charles J. Wax USAF, Commander/CEO
W. Michael Beverly, President/COO
Robert D. Bohn, Sr. VP Sales
Chief Buyers: Dan King, Ken Warden, Dave Destefani
2002 CE sales in millions: $1,181
2001 CE sales in millions: $1,097
Percentage change: 7.7%
Stores selling CE, 2002: 138
Stores selling CE, 2001: 138
AAFES, as the organization is known, operates almost 1,200 retail facilities worldwide. This retail group sells through its catalog and over its e-commerce Web site. In 2002, electronic merchandise accounted for the greatest percentage of online sales. Customers served include active duty Army and Air Force military, National Guard members, reservists, retirees and their families. Consumer electronics brands carried include Bose, Compaq, Dell, Hitachi, JVC, Kenwood, Klipsch, Panasonic, Pioneer, Samsung, Sony and Toshiba.
2230 Berlin Turnpike
Newington, CT 06111
860-594-4446
www.bernies.com
Milton Rosenberg, President
Allan Schaffer, Merchandising VP
Chief Buyers: Mark Major, Lou Gaffen
2002 CE sales in millions: $57
2001 CE sales in millions: $59
Percentage change: -3.4%
Stores selling CE, 2002: 11
Stores selling CE, 2001: 10
Family-owned Bernie's is a member of the NATM buying group and operates eleven stores in Connecticut, Massachusetts and Rhode Island. Stores average 15,000 square feet. Consumer electronics accounts for an estimated 54 percent of sales with the balance being major appliances and bedding.
7075 Flying Cloud Drive
Eden Prairie, MN 55344
952-947-2000
www.bestbuy.com
Dick Schulze, Chairman
Brad Anderson, Vice Chairman/CEO
Mike London, Exec. VP/GMM
Chief Buyers: Dave Kielly, Dave Morrish
2002 CE sales in millions: $16,730
2001 CE sales in millions: $14,629
Percentage change: 14.4%
Stores selling CE, 2002: 548
Stores selling CE, 2001: 481
Minneapolis-based Best Buy is the No. 1 retailer of consumer electronics, with an assortment that also includes personal computers, entertainment software and appliances. The company opened 67 new Best Buy stores in the United States in fiscal year 2003, bringing its total number of stores to 548. Total corporate sales for fiscal year 2003 increased 13 percent to $19.23 billion.
300 Phillipi Rd.
Columbus, OH 43228
614-278-6800
www.Biglots.com
Michael Potter, Chairman/President/CEO
Kent Larsson, Exec. VP, Merchandising/Sales Promotion
Chief buyer: Ralph Smith
2002 CE sales in millions: $118
2001 CE sales in millions: $92
Percentage change: 28.3%
Stores selling CE, 2002: 1,380
Stores selling CE, 2001: 1,273
Public Big Lots (formerly Consolidated Stores) is the largest close-out retailer in the U.S. It not only changed its name in 2001, but earlier in December, 2000 spun out its K-B Toys group as a private entity. The Big Lots total fiscal year 2003 revenue of $3.869 billion was a 12.7 percent increase from the prior fiscal year.
1 Mercer Road
Natick, MA 01760
508-651-7400
www.bjs.com
Herb Zarkin, Chairman
Michael T Wedge, President/CEO
Ed Beevers, VP, General Merchandise
2002 CE sales in millions: $505
2001 CE sales in millions: $450
Percentage change: 12.2%
Stores selling CE, 2002: 140
Stores selling CE, 2001: 130
Publicly traded BJ's Wholesale Club is the No. 3 wholesale club chain operating primarily in the Eastern U.S. At the end of its fiscal year, the company operated 140 clubs compared to 130 clubs one year before. Total sales for fiscal year 2003 were $5.7 billion, compared to $5.1 billion for fiscal 2002. As part of its growth plans, BJ's plans to open 14 new member clubs in 2003.
1201 Elm St.
Dallas, TX 75270
214-854-3000
www.blockbuster.com
John Antioco, Chairman/CEO
Nigel Travis, President/COO
Nick Shepherd, Exec. VP Merchandising
2002 CE sales in millions: $77
2001 CE sales in millions: $48
Percentage change: 60.4%
Stores selling CE, 2002: 4,412
Stores selling CE, 2001: NA
Headquartered in Dallas, Blockbuster is a publicly traded subsidiary of Viacom. It has more than 8,000 stores worldwide. In 2000, the company began marketing DirecTV system equipment in 3,800 stores. The consumer electronics sales started as a trial with partner RadioShack in 2001, although the relationship with RadioShack was discontinued in 2002. Blockbuster is pursuing this area again on its own. The estimated CE sales revenue of $77 million is for United States sales only.
4500 Perkiomen Ave.
Reading, PA 19606
610-779-2000
www.boscovs.com
Ken Lakin, Chairman
Burt Kreiger, President
Ed McKeaney, Sr. VP Merchandising
Chief Buyers: Barry Goodolf, Warren Treegoob
2002 CE sales in millions: $79
2001 CE sales in millions: $83
Percentage change: -4.5%
Stores selling CE, 2002: 36
Stores selling CE, 2001: 34
Privately held Boscov's operates 38 full-line department stores in the five Mid-Atlantic states of Pennsylvania, Delaware, New Jersey, New York and Maryland. Boscov's has been in business for more than 75 years and continues to sell multiple brands of consumer electronic products, and operates an e-commerce Web site. It joined the NATM buying group earlier this month.
The Mountain
Framingham, MA 01701-9168
508-879-7330
www.bose.com
Amar Bose, Chairman
John Coleman, President
Tom Sawyer, VP
2002 CE sales in millions: $623
2001 CE sales in millions: $599
Percentage change: 4.0%
Stores selling CE, 2002: 111
Stores selling CE, 2001: 92
Since its founding in 1964, privately held Bose has been an innovator in audio products and systems using advanced audio technologies. It sells its products through 111 company owned stores in the United States and on its Web site. It has additional stores outside of North America.
211 W. Gregory Blvd.
Kansas City, MO 64114
816-363-4499
www.brandsmartkc.net
Bill Berg, Chairman/President
Lee Roarke, COO
2002 CE sales in millions: $37
2001 CE sales in millions: $33
Percentage change: 12.1%
Stores selling CE, 2002: 6
Stores selling CE, 2001: 5
This privately held BrandsMart is not affiliated with the Florida-based BrandsMart U.S.A. It has six stores in the Kansas and Missouri area and carries audio, video, car audio and software.
3200 NW 42nd St
Hollywood, FL 33312
954-797-4000
www.brandsmartusa.com
Robert Perlman, Chairman
Michael Perlman, President
Richard Wallace, Sr. VP Merchandising
2002 CE sales in millions: $404
2001 CE sales in millions: $345
Percentage change: 17.1%
Stores selling CE, 2002: 5
Stores selling CE, 2001: 5
Privately held BrandsMart U.S.A. is a member of the NATM buying group. It has 5 stores located in South Florida. In addition to consumer electronics, BrandsMart sells major appliances and small appliances, kitchen and houseware products. The company plans to expand into the Atlanta market by 2005.
27 Brookline Avenue
Aliso Viejo, CA 92656
949-389-2000
www.buy.com
Scott Blum, Chairman/CEO
Robert Price, President
Brent Rusick, COO
2002 CE sales in millions: $419
2001 CE sales in millions: $361
Percentage change: 16.1%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Buy.com is an Internet superstore and low-price leader, with almost 5 million customers and nearly a million SKUs in a broad range of categories including computer hardware and software, electronics, wireless products and services, books, sporting goods and office supplies. After a rocky early 2001, Buy.com's original founder, Scott Blum, reacquired the company in November 2001, taking it private. The company reasserted its low-price roots with a greater focus on consumer electronics products. In February 2002 Buy.com launched its Buy.com magazine and later in 2002 engaged in a brief price war with Amazon.com.
100 Brickstone Square
Andover, MA 01810
978-623-4400
www.hifi.com
Sim Wong Hoo, Chairman
Michael Sullivan, President
Thomas Hannaher, Merchandising VP
Chief Buyer: Ron Bigos
2002 CE sales in millions: $169
2001 CE sales in millions: $147
Percentage change: 15.0%
Stores selling CE, 2002: 25
Stores selling CE, 2001: 26
Cambridge Soundworks designs, manufactures and sells high-performance, high-value sound systems for use in home stereo, home theater and multimedia systems. Products are sold via the company's 25 retail locations — with 18 in New England and seven in California — by telephone, or online at its sister company's ecommerce Web site, HiFi.com. The company is a subsidiary of the Singapore-based public company Creative Technology.
20 West Galer St
Seattle, WA 98119
206-443-0980
www.cartoys.com
Dan Brettler, Chairman/CEO
Jim Warren, Sr. VP Merchandising
2002 CE sales in millions: $167
2001 CE sales in millions: $155
Percentage change: 7.7%
Stores selling CE, 2002: 57
Stores selling CE, 2001: 49
Headquartered in Seattle, Car Toys is a major mobile electronics retailer specializing in car audio and wireless sales and service. It has 57 stores in Washington, Oregon, Colorado and Texas, adding 8 new stores since 2001. The company has formed strategic partnerships with mobile electronics vendors and wireless and paging carriers to provide a broad array of products and services.
200 North Milwaukee Ave.
Vernon Hills, IL 60061
847-465-6000
www.cdw.com
John Edwardson, Chairman, President/CEO
2002 CE sales in millions: $111
2001 CE sales in millions: $131
Percentage change: -15.3%
Stores selling CE, 2002: 2
Stores selling CE, 2001: 2
Publicly held CDW Computer Centers' business model focuses on small and medium-size businesses. Currently, over 97 percent of its sales result from commercial accounts primarily in the corporate and public sectors; less than 3 percent are from non-commercial, consumer accounts. Total sales for fiscal year 2002 were $4.265 billion, a 7.6% increase from $3.962 billion in 2001.
9950 Mayland Dr.
Richmond, VA 23233
804-527-4000
www.circuitcity.com
W. Alan McCollough, Chairman/President/CEO
Kim Maguire, EVP Merchandising
2002 CE sales in millions: $9,960
2001 CE sales in millions: $9,520
Percentage change: 4.6%
Stores selling CE, 2002: 626
Stores selling CE, 2001: 631
Publicly traded Circuit City operates 611 Circuit City Superstores and 15 Circuit City Express mall stores in the U.S. selling consumer electronics, personal computers and entertainment software. For fiscal year 2003, the company had total sales of $9.96 billion, a 5 percent increase from fiscal 2002 revenues of $9.52 billion. In October, 2002, Circuit City divested itself of its CarMax used car retailing unit.
14951 N. Dallas Pkwy.
Dallas, TX 75254
972-982-4000
www.compusa.com
Carlos Slim Domit, Chairman
Harold Compton, President/CEO
Lawrence Mondry, COO
2002 CE sales in millions: $4,155
2001 CE sales in millions: $3,953
Percentage change: 5.1%
Stores selling CE, 2002: 231
Stores selling CE, 2001: 225
This leading retailer of personal computers and related products and services operates 225 stores across the United States in 90 major metropolitan markets and sells over its e-commerce Web site. The ownership of CompUSA is split between Grupo Sanborns (51 percent) and wireless provider America Movil (49 percent). Both companies are controlled by the Slim family of Mexico. Wireless and mobile products are gaining increasing importance in its product mix.
20 Robert Pitt Drive
Monsey, NY 10952
845 369 1280
www.compuplus.com
Adam Reich, Chairman/President
Jeff Kirschblum, Merchandising VP
2002 CE sales in millions: $55
2001 CE sales in millions: $55
Percentage change: 0.0%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Privately held Comp-U-Plus is an e-tailer of computer peripherals. Headquartered in Monsey, N.Y., its e-commerce Web site is compuplus.com
P.O. Box 2358
Beaumont, TX 77704
409-832-1696
www.conns.com
Tom Frank, Chairman/CFO
Bill Nylin, President
David Trahan, SVP Merchandising
Chief CE buyers: Barry Crutchfield, Jim Etchison, Jim Davis
2002 CE sales in millions: $186
2001 CE sales in millions: $170
Percentage change: 9.3%
Stores selling CE, 2002: 42
Stores selling CE, 2001: 33
This privately held consumer electronics and appliances chain is a member of the NATM buying group. Conn's operates 42 stores in Louisiana and Texas, a 9-store increase from 2001.
999 Lake Drive
Issaquah, WA 98027
425-313-8100
www.costco.com
Jeff Brotman, Chairman
Jim Sinegal, President/CEO
Dennis Knapp, Sr. VP Merchandising
2002 CE sales in millions: $1,584
2001 CE sales in millions: $1,374
Percentage change: 15.3%
Stores selling CE, 2002: 304
Stores selling CE, 2001: 365
Publicly traded Costco operates a chain of 412 international membership warehouses, 304 of which are located in the United States and Puerto Rico, an increase from the 285 in the U.S. and Puerto Rico in calendar year 2001. For the 2002 fiscal year ending Sept. 1, the company's U.S revenues increased to $32.3 million from 2001 fiscal year of $28.6 million, an increase of 12.8 percent.
1313 Harding St.
Jackson, MS 39202
601-948-5600
www.cowboymaloney.com
Con Maloney, Chairman
Eddie Maloney, President/Exec. VP Merchandising
Chief CE Buyers: John Musselwhite, Ralph Flood
2002 CE sales in millions: $35
2001 CE sales in millions: $35
Percentage change: 0.0%
Stores selling CE, 2002: 13
Stores selling CE, 2001: 13
Privately held Cowboy Maloney's is a member of the NATM buying group. Cowboy Maloney's has 13 stores total, with twelve stores in Mississippi and one in Tennessee. Estimates are that slightly more than half of the company's sales are from consumer electronics with the balance in major appliances.
1 Crutchfield Park
Charlottesville, VA 22911
434-817-1000
www.crutchfield.com
William G. Crutchfield, President/CEO
Dan Hodgson, Sr. VP Merchandising
2002 CE sales in millions: $194
2001 CE sales in millions: $192
Percentage change: 0.8%
Stores selling CE, 2002: 2
Stores selling CE, 2001: 2
Started in 1974 as a mail-order car stereo business, this privately held company now offers home audio/video and car audio through its catalog, via phone, and on its Web site. The Web site's key features include Info Center, an extensive source of consumer electronics information for product selection and installation help, and product comparison for selected products. Headquarters are in Charlottesville, Va. There are also two retail stores in Virginia.
One CVS Drive
Woonsocket, RI 02895
401-765-1500
www.cvs.com
Thomas M. Ryan, Chairman, President/CEO
Chris Bodine, Exec. VP Merchandising/Marketing
2002 CE sales in millions: $154
2001 CE sales in millions: $107
Percentage change: 43.9%
Stores selling CE, 2002: 4,087
Stores selling CE, 2001: 4,200
Publicly traded drug store chain CVS operates 4,087 stores in 32 states and the District of Columbia. Calendar year 2002 total sales were $24.18 billion, an 8.7 percent increase from the prior year of $22.24 billion.
445 Fifth Ave.
New York City, NY 10016
212-689-1111
www.datavis.com
James Garson, Chairman/CEO
Albert Liniado, President
Ahron Schachter, VP/GM
2002 CE sales in millions: $88
2001 CE sales in millions: $86
Percentage change: 2.3%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
Privately held Datavision sells computer hardware, software, video and mobile communications products. The company operates one store in mid-town Manhattan and sells products through its Web site. Brands include Sony, Apple, Toshiba, Olympus, Rio, Panasonic IBM and Hewlett-Packard.
1 Dell Way
Round Rock, TX 78682
512-338-4400
www.dell.com
Michael Dell, Chairman/CEO
Kevin Rollins, President/COO
John Hamlin, Sr. VP/GM, United States Consumer Business
2002 CE sales in millions: $5,300
2001 CE sales in millions: $4,485
Percentage change: 18.2%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Publicly traded Dell has its merchandising strategy based on a business model of selling computer systems and services directly to customers over its Web site, dell.com. Dell.com's product offering has increased to include more PC peripheral equipment, projectors, PDAs, software and digital cameras. Total fiscal year 2003 revenues for North America were $25.137 billion, a 15.2 percent increase from the prior fiscal year North American revenues of $21.818 billion.
4501 North Beach Street
Little Rock, AR 72201
501-376-5200
www.dillards.com
William Dillard II, Chairman/CEO
Alex Dillard, President
2002 CE sales in millions: $107
2001 CE sales in millions: $110
Percentage change: -2.7%
Stores selling CE, 2002: 170
Stores selling CE, 2001: 170
Publicly traded Dillard's operated a total of 334 stores in 29 Southern, Midwestern and Western states in 2002. Approximately 170 of these stores sell consumer electronics. Total sales for fiscal year 2003 were $7.911 billion, a 3 percent decrease in sales from the previous year of $8.155 billion.
100 Mission Ridge
Goodlettsville, TN 37072
615-855-4000
www.dollargeneral.com
Cal Turner, Chairman
Don Shaffer, President/COO
Tom Hartshorn, Exec. VP Merchandising
2002 CE sales in millions: $61
2001 CE sales in millions: $53
Percentage change: 15.1%
Stores selling CE, 2002: 6,113
Stores selling CE, 2001: 5,540
Publicly traded discount retailer Dollar General operated 6,113 stores in 27 states during 2002. Total sales for fiscal year 2003 were $6.1 billion, a 15 percent increase over fiscal year 2002 revenues of $5.3 billion.
8333 Bryan Dairy Road
Largo, FL 33777
727-395-6000
www.eckerd.com
Wayne Harris, Chairman/CEO
Dave Aston, COO/Exec. VP
Enzo Cerra, Sr. VP Merchandising/Marketing
2002 CE sales in millions: $93
2001 CE sales in millions: $66
Percentage change: 40.9%
Stores selling CE, 2002: 2,686
Stores selling CE, 2001: 2,641
Eckerd Corp., a wholly owned subsidiary of JCPenney Co., is headquartered in Clearwater, Fla. Eckerd Corp. is one of America's largest retail drug chains with 2,686 drug stores throughout the Southeast, Sun Belt and Northeast regions of the U.S. The company's fiscal year 2003 total sales were $14.643 billion, up from $13.847 billion in the prior year, a gain of 5.7 percent.
931 S. Matlack St.
West Chester, PA 19382
610-430-8100
www.ebgames.com
James Kim, Chairman
Jeffrey Griffiths, President/CEO
Jerry Madaio, Merchandising VP
2002 CE sales in millions: $950
2001 CE sales in millions: $800
Percentage change: 18.8%
Stores selling CE, 2002: 850
Stores selling CE, 2001: 636
Electronics Boutique is a leading specialty retailer of video games and PC entertainment software, video game hardware, PC productivity software, PC accessories, interactive toys and trading cards. The company owns and operates 850 stores in the United States with 1,146 stores worldwide as of February 2003 under the names EB Games, Electronics Boutique and EBX. The company has a separate e-commerce division, ebgames.com. Averaging 1,200 square feet in size, most of the stores are located in high-traffic locations within shopping malls.
PO Box 1017 Charlotte
Matthews, NC 28201-1017
704-847-6961
www.familydollar.com
Howard R. Levine, Chairman/CEO
R. David Alexander Jr., President/COO
John Scanlon, Sr. VP Merchandising
2002 CE sales in millions: $47
2001 CE sales in millions: $41
Percentage change: 14.6%
Stores selling CE, 2002: 4,693
Stores selling CE, 2001: 4,400
As of the fiscal year ended August, 2002, this publicly held mass merchandiser operated 4,616 stores in 42 states. During the current 2003 fiscal year the company plans to open a net of 525 new stores. Total sales for the 2002 fiscal year was $4.163 billion, an increase of 13.6 percent over the prior fiscal year sales of $3.665 billion.
4400 Baker Road
Minnetonka, MN 55343
952-932-3100
www.fingerhut.com
Ted Deikel, President/CEO
John Damrow, Merchandising Segway
2002 CE sales in millions: $66
2001 CE sales in millions: $328
Percentage change: -79.9%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
The sale of Fingerhut by Federated Department Stores occurred in July, 2002. Since Fingerhut had stopped taking orders and was planning to liquidate in the few months prior to its purchase, the company has a significant task of rebuilding its brand name, customer base, and associated Web site. A key member of the acquiring group was former, and returning CEO, Ted Deikel.
3800 SE 22nd Ave.
Portland, OR 97202
503-232-8844
www.fredmeyer.com
Darell Webb, President
Travis Smith, VP Home Electronics
2002 CE sales in millions: $325
2001 CE sales in millions: $314
Percentage change: 3.5%
Stores selling CE, 2002: 133
Stores selling CE, 2001: 132
Part of publicly traded Kroger Co., Fred Meyer Stores is a major West Coast food and drug chain that operates 133 large multi-department stores in five Western states. In addition to food and apparel, these stores carry general merchandise that includes home electronics (music and video) and small appliances.
600 E. Brokaw Road
San Jose, CA 95112
408-487-4500
www.frys.com
John Fry, CEO
Randy Fry, President/GM
Kathy Kolder, Exec. VP
2002 CE sales in millions: $1,543
2001 CE sales in millions: $1,465
Percentage change: 5.3%
Stores selling CE, 2002: 21
Stores selling CE, 2001: 20
Privately held Fry's operates 21 stores nationwide: 13 California stores, four stores in Texas, two stores in Arizona, one store in Oregon, and one store in Nevada. Founded in 1985, Fry's stores sell, service and support computer hardware and software, electronic components and accessories, audio, video, telecommunications, major appliances and personal electronics, music CDs and DVDs as well as convenience and general merchandise items. Stores range in size from 50,000 feet to 200,000 feet. Fry's acquired Outpost.com as a subsidiary in Nov., 2001 to expand its online reach and business. In January 2003 Fry's opened its neon slot machine motif store, store No. 21, in Las Vegas.
2250 William D. Tate Ave.
Grapevine, TX 76051
817-424-2000
www.gamestop.com
Dick Fontaine, Chairman/CEO
Dan DeMatteo, President/COO
2002 CE sales in millions: $1,353
2001 CE sales in millions: $1,121
Percentage change: 20.7%
Stores selling CE, 2002: 1,231
Stores selling CE, 2001: 1,038
GameStop is the largest video game and entertainment software specialty retailer in the U.S. The company operates 1,231 retail stores throughout 49 states, the District of Columbia and Puerto Rico, under the Gamestop, Babbage's, Software Etc., and Funcoland brands. Fiscal year 2003 total revenues were $1.353 billion, a 20.7 percent increase over the previous year's sales. The company successfully completed its initial public offering in February 2002. Barnes and Noble has approximately a 60 percent interest in GameStop.
14303 Gateway Place
Poway, CA 92064
858-848-3401
www.gateway.com
Ted Waitt, Chairman/CEO
T. Scott Edwards, Exec. VP Sales/Marketing, Consumer
2002 CE sales in millions: $2,125
2001 CE sales in millions: $3,098
Percentage change: -31.4%
Stores selling CE, 2002: 268
Stores selling CE, 2001: 277
Customers can purchase Gateway PCs over the phone, through the company's Web site (gateway.com) or at one of the 268 Gateway Country stores across the U.S. Gateway reported U.S. consumer revenues for calendar year 2002 of $2.125 billion, that represented a 31.4 percent decline from the calendar year 2001 results. At the same time Gateway increased fourth-quarter retail store growth by 4 percent, its first year-over-year same-store increase in two years.
1600 Harbour Bay Parkway
Alamida, CA 94502
510-747-6000
www.goodguys.com
Kenneth R Weller, Chairman/President/CEO
Cathy Stauffer, Exec. VP Merchandising/Advertising
2002 CE sales in millions: $763
2001 CE sales in millions: $820
Percentage change: -7.0%
Stores selling CE, 2002: 72
Stores selling CE, 2001: 79
Good Guys operates 72 stores across California, Washington, Oregon and Nevada. Good Guys is a specialty retailer of higher-end entertainment electronics. Total estimated sales for the fiscal year are $762.6 million compared to $819.7 million for fiscal 2001, reflecting the closing of seven underperforming stores in January 2002.
4151 E. 96th St.
Indianapolis, IN 46240
317-848-8710
www.hhgregg.com
Jerry Throgmartin, Chairman/CEO
Dennis May, President/COO
Chief CE Buyers: Mike Larimer, Jeff McClentic
2002 CE sales in millions: $378
2001 CE sales in millions: $313
Percentage change: 20.8%
Stores selling CE, 2002: 47
Stores selling CE, 2001: 42
Privately held H.H. Gregg operates 47 stores in Indiana, Kentucky, Ohio and Tennessee. Its merchandise mix includes video, audio, cellular, computers, satellite systems and major appliances. H.H. Gregg is a member of the NATM buying group. A new store is being planned for the Atlanta area in 2003.
1801 Flatbush Ave.
Brooklyn, NY 11210
845-369-1280
www.shopharmony.com
Nate King, President/CEO
Jeff Kirschblum, Merchandising VP
2002 CE sales in millions: $61
2001 CE sales in millions: $58
Percentage change: 5.2%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
Privately held Brooklyn N.Y.-based Harmony has one high-volume retail store and an e-commerce Web site (shopharmony.com) and has been in business for more than 22 years.
205 Chubb Ave
Lyndhurst, NJ 07071
201-842-0078
www.harveyonline.com
Michael Recca, Chairman
Franklin C. Karp, President
Michael Beck, Operations VP
Chief CE buyer: Roland Hiemer
2002 CE sales in millions: $42
2001 CE sales in millions: $37
Percentage change: 13.1%
Stores selling CE, 2002: 9
Stores selling CE, 2001: 9
Harvey specializes in high-end audio, video and home theater electronic products. It operates nine stores in New York, New Jersey and Connecticut and also sells over its Web site and on eBay. The public company reported total sales of $41.5 million for fiscal year 2002, a 13 percent increase from the $36.7 million reported for fiscal year 2001.
3601 Plains Blvd.
Amarillo, TX 79120
806-351-2300
www.gohastings.com
John Marmaduke, Chairman/President/CEO
Steve Hicks, Products VP
2002 CE sales in millions: $44
2001 CE sales in millions: $42
Percentage change: 4.8%
Stores selling CE, 2002: 146
Stores selling CE, 2001: 141
Publicly held Hastings Entertainment operates 146 multimedia superstores in 21 states, primarily in small-to medium-sized markets in the Midwestern, Western, and Southern United States. Stores are typically 20,000 square feet. Total estimated merchandise revenues for fiscal year 2003 were $395.8 million, an estimated 4 percent increase from $379.3 million in merchandise revenues for fiscal year 2002.
2455 Paces Ferry Rd
Atlanta, GA 30339
770-433-8211
www.homedepot.com
Robert L. Nardelli, Chairman/CEO
Jerry Edwards, Exec. VP Merchandising
2002 CE sales in millions: $58
2001 CE sales in millions: $53
Percentage change: 9.4%
Stores selling CE, 2002: 1,370
Stores selling CE, 2001: 1,201
The Home Depot is the world's largest home improvement retailer, operating 1,370 stores in the United States. Publicly traded, the company had total sales for fiscal 2003 of $58.247 billion, an 8.8 percent increase over the prior fiscal year's net sales of $53.553 billion. Consumer electronics consists largely of wireless telephone sales.
1 HSN Dr.
St. Petersburg, FL 33729
727-872-1000
www.hsn.com
Bob Rosenblatt, President HSN USA
Marty Nealon, Exec. VP Merchandising
2002 CE sales in millions: $285
2001 CE sales in millions: $286
Percentage change: -0.3%
Stores selling CE, 2002: 2
Stores selling CE, 2001: 4
HSN (Home Shopping Network), a division of USA Interactive's Electronic Retailing unit and an industry pioneer, has grown into a global multi-channel retailer. Its 24-hour programming reaches more than 143 million households worldwide. For calendar year 2002, HSN increased its U.S. revenue by 4 percent, to $1.613 billion from $1.557 billion.
421 West Main
Spokane, WA 99201
509-747-2624
www.onecall.com
Murray K. Huppin, President/CEO
Paul Lipton, Internet Division VP
2002 CE sales in millions: $65
2001 CE sales in millions:$53
Percentage change: 22.6%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
Privately held Huppin's Hi-Fi, Photo and Video was established in 1908. Its OneCall mail order/Internet division was launched in April 1994. Lines include TVs, camcorders, DVD, video, home theater, home and portable audio and digital video. Among brands carried are Sony, Bose, JVC, Philips, Toshiba, Canon, Samsung, Fuji and Panasonic.
111 S. E. 2nd Street
Miami, FL 33131
305-379-0900
www.innovationcomputers.com
Ajay Khanna, President
Jeff Kirshblum, Purchasing VP
2002 CE sales in millions: $60
2001 CE sales in millions: $39
Percentage change: 53.8%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
Miami-based Innovation sold $60 million in computer-related products to consumers in 2002 through a single store and Web site. While it has a largely business-to-business operation, it also markets to consumers. It carries a wide range of hardware and software products including desktop computers, notebooks, printers and scanners.
1305 West Auto Drive
Tempe, AR 85284
480-902-1001
www.insight.com
Eric Crown, Chairman
Tim Crown, CEO
Tony Smith, President
2002 CE sales in millions: $48
2001 CE sales in millions: $53
Percentage change: -9.4%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Founded in 1988, publicly traded Insight Enterprises is a leading global direct marketer of computer hardware and software. The percent of company sales to consumers is small, at 2 percent or less for 2001 and 2002. Calendar year 2002 total sales were $2.891 billion compared to $2.082 billion in calendar year 2001.
23 Park Row
New York, NY 10038
212-238-9000
www.jandr.com
Joe Friedman, CEO
Rachelle Friedman, President
Jack Wahrman, Sr. Merchandising Mgr.
2002 CE sales in millions: $284
2001 CE sales in millions: $304
Percentage change: -6.6%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
This privately held New York City institution founded in 1971 had 2002 estimated consumer CE revenues of $284 million through its catalogs, Web site and single sprawling, block-long megastore in lower Manhattan. Located two blocks from the World Trade Center, where many of its customers worked, the company lost significant revenue in the wake of Sept. 11
6501 Legacy Dr.
Plano, TX 75024
972-431-1000
www.jcpenney.com
Allen Questrom, Chairman/CEO
John Kendig, Hard Home VP
2002 CE sales in millions: $95
2001 CE sales in millions: $79
Percentage change: 20.3%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Publicly held J.C. Penney sells consumer electronics through the J.C. Penney catalog and its online e-commerce Web site, jcpenney.com. Total revenues for J.C. Penney's fiscal year 2003 were $17.704 billion, a decrease of 2.5% from the prior fiscal year of $18.157 billion.
100 West St.
Pittsfield, MA 01201
413-496-3000
www.kbtoys.com
Michael Glazer, President/CEO
Thomas Alfonsi, Sr. VP Merchandising
2002 CE sales in millions: $273
2001 CE sales in millions: $260
Percentage change: 5.0%
Stores selling CE, 2002: 1,320
Stores selling CE, 2001: 1,300
Privately held K-B Toys operates over 1,300 stores in all 50 states, Guam, and Puerto Rico, and offers online shopping at Kbtoys.com and eToys.com, which it acquired and relaunched in Oct. 2001. The company has expanded its channels of distribution in 2002 through strategic alliances with CVS and Sears. At the end of 2002 the company opened 76 eToys Shops within select K-B Toys stores.
4900 W. 147th St.
Hawthorne, CA 90250
310-973-7373
Ken Crane, President
2002 CE sales in millions: $54
2001 CE sales in millions: $54
Percentage change: 0.0%
Stores selling CE, 2002: 8
Stores selling CE, 2001: 8
Privately held Ken Crane's is an eight-store audio/video chain in Los Angeles and Orange County, California. The stores were founded in 1949. Ken Crane's store locations continue to focus on its core business of high-end big screen TVs and home theater.
5010 Vogel Rd.
Evansville, IN 47715
812-473-5464
www.kingsgreatbuys.com
Terry Oates, President
2002 CE sales in millions: $40
2001 CE sales in millions: $30
Percentage change: 33.3%
Stores selling CE, 2002: 36
Stores selling CE, 2001: 32
Privately held King's operates three stores under its own brand in the Indiana, Kentucky and Illinois markets and an additional 33 stores under multiple brands. It concentrates primarily on consumer electronics, appliances and furniture products.
3100 W. Big Beaver Road
Troy, MI 48084
248-463-1021
www.kmart.com
James Adamson, Non-Executive Chairman
Julian Day, CEO
Gail Moore, Exec. VP Merchandising
2002 CE sales in millions: $2,215
2001 CE sales in millions: $2,603
Percentage change: -14.9%
Stores selling CE, 2002: 1,810
Stores selling CE, 2001: 2,238
Publicly traded Kmart operated 1,810 stores at the end of its fiscal 2003 year and sold through its e-commerce Web sites, bluelight.com (now defunct) and kmart.com. The discounter sells computer products, audio, video and communications products. In January 2002, Kmart filed for Chapter 11 and has been reorganizing with significant store closings. Kmart now is on schedule to complete its "fast-track" reorganization and emerge from Chapter 11 protection on or about April 30, 2003.
1605 W. Olympic Blvd. Suite #600
Los Angeles, CA 90015
213-386-4412
www.lacuracao.com
Ron Azarkman, President/CEO
Jerry Azarkman, Exec. VP Marketing
2002 CE sales in millions: $95
2001 CE sales in millions: $74
Percentage change: 28.7%
Stores selling CE, 2002: 4
Stores selling CE, 2001: 3
Privately held La Curacao is among the largest department stores that focuses on the Latino community in the United States. It opened a fourth store in 2002. The company services the Mexican and Central American communities of Southern California through its Los Angeles and Orange County locations.
1605 Curtis Bridge Rd
Wilkesboro, NC 28697
336-658-4000
www.lowes.com
Robert Tillman, Chairman/CEO
Robert Niblock, President
Dale Pond, Sr. Exec. VP Merchandising
2002 CE sales in millions: $63
2001 CE sales in millions: $53
Percentage change: 18.9%
Stores selling CE, 2002: 854
Stores selling CE, 2001: 742
The 57-year old publicly traded Lowe's is the world's second largest home improvement retailer. The company operated 854 stores last year, an increase from 742 stores in 2001. Fiscal year 2003 revenues were $26.5 billion, up 19.8 percent from fiscal year 2002 revenues of $22.1 billion.
6305 S. 231st Street
Kent, WA 98032
253-372-4434
www.magnoliahifi.com
Jim Tweten, President/CEO
Al Conrad, Merchandising VP
2002 CE sales in millions: $100
2001 CE sales in millions: $100
Percentage change: 0.0%
Stores selling CE, 2002: 19
Stores selling CE, 2001: 13
Magnolia Hi-Fi, a wholly owned subsidiary of Best Buy, operates 19 stores in Washington, Oregon and California. A high-end consumer electronics retailer, the company specializes in audio, video, home theater, custom sales and installation, car audio sales and installation and communication products.
3044 Catlin Avenue
Quantico, VA 22134
703-784-9517
www.usmc-mccs.org
Michael Downs, Director
Cindy Whitman-Lacy, Head of Retail
2002 CE sales in millions: $50
2001 CE sales in millions: $43
Percentage change: 16.3%
Stores selling CE, 2002: 15
Stores selling CE, 2001: 15
The Marine Corps Exchange (MCX) operates 15 main stores, and multiple associated facilities. MCX also sells through its catalog and over its extensive e-commerce Web sites, which include 17 base portal sites and 4 MCX sites. Customers served include active-duty military, National Guard members, reservists, retirees and their families.
4119 Leap Road
Hilliard, OH 43026
614-850-3000
www.microcenter.com
Tom Fritz, CEO/President
Kevin Jones, Merchandising VP
2002 CE sales in millions: $814
2001 CE sales in millions: $720
Percentage change: 13.1%
Stores selling CE, 2002: 20
Stores selling CE, 2001: 18
This privately held computer specialty retailer operates in more than a dozen different U.S. markets. Its parent company is Micro Electronics, a privately held billion-dollar technology firm. Micro Center increased the number of retail stores in 2002 to 20 from 18 at year-end 2001, with new stores in Michigan and Georgia.
535 Connecticut Avenue
Norwalk, CT 06854
203 899 4000
www.warehouse.com
Jerome B. York, Chairman/President/CEO
Omer Artun, Marketing VP
2002 CE sales in millions: $308
2001 CE sales in millions: $338
Percentage change: -8.9%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Privately held Micro Warehouse is a $2 billion dollar specialty catalog and online retailer of brand name personal computers, computer software, accessories, peripherals and networking products. Approximately $300 million of its sales are consumer generated as the company has been changing its channel mix in favor of business-to-business sales.
10400 Yellow Circle Drive
Minnentonka, MN 55343
952-931-8800
www.musicland.com
Dick Schulze, Chairman
Brad Anderson, CEO
Connie Fuhrman, President
2002 CE sales in millions: $207
2001 CE sales in millions: $227
Percentage change: -8.8%
Stores selling CE, 2002: 1,195
Stores selling CE, 2001: 1,300
In January 2001, Musicland was acquired by Best Buy. Musicland operates primarily under three names — Sam Goody, Suncoast Motion Picture Company and Media Play — in 49 states, Puerto Rico and the Virgin Islands. At the end of its fiscal year 2003, the company had scaled back its operations to 1,195 stores from more than 1,300 units at the end of its 2002 fiscal year. Faced with ongoing sales declines due to poor CD sales and slow mall traffic, Best Buy put the division on the block and has written it off as a discontinued operation.
209 Edison Park Drive
Gaithersburg, MD 20878
301-921-0700
www.myer-emco.com
Edward Myer, Chairman
Jon Myer, President/CEO
David Glassman, Merchandising VP
2002 CE sales in millions: $59
2001 CE sales in millions: $65
Percentage change: -9.2%
Stores selling CE, 2002: 9
Stores selling CE, 2001: 10
Privately held, family-run Myer-Emco has served the Maryland/Virginia/ Washington, D.C. metro area since 1955. A member in good standing of the up-market A/V retail buying consortium Progressive Retailers Organization (PRO Group), the chain has earned an industry-wide reputation for epitomizing the customer-focused, CE sales floor dealer. Myer-Emco's assortment is centered on mid- to high-end audio, video, home theater and mobile A/V products, which are complimented by the company's car and custom home installation offerings.
3280 Virginia Beach Blvd.
Virginia Beach, VA 23452
757-463-6200
www.navy-nex.com
Rear Admiral Bill Maguire, Commander/CEO
Bob McGinty, Chief Merchandising Officer
2002 CE sales in millions: $65
2001 CE sales in millions: $91
Percentage change: -28.6%
Stores selling CE, 2002: 51
Stores selling CE, 2001: 54
Sales and store count for Navy Exchange Service Command (NEXCOM) represent worldwide operations. Products carried include audio/video, personal computers (hardware, peripherals, software and accessories), fax machines, home phones and answering devices. Brands carried include Compaq, Epson, Hewlett-Packard, JVC, Panasonic, Pioneer, RCA, Sharp and Sony. NEXCOM ended its year with 51 stores in the U.S.
700 S. 72nd St.
Omaha, NE 68114
402-397-6100
www.nfm.com
Irv Blumkin, Chairman
Ron Blumkin, President/COO
2002 CE sales in millions: $128
2001 CE sales in millions: $116
Percentage change: 10.3%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
This home-furnishings retailer, owned by investor Warren Buffett's Berkshire Hathaway investment group, is a member of the NATM buying group. Nebraska Furniture Mart has one 430,000-square-foot store offering consumers furniture, floor coverings and major appliances in addition to consumer electronics. The construction of another 450,000 square foot store is underway to serve the greater Kansas City area with a planned opening this fall.
2200 Old Germantown Road
Delray Beach, FL 33445
561-438-0704
www.officedepot.com
Bruce Nelson, Chairman/CEO
Jerry Colley, President North American Stores
David D'Arezzo, Exec. VP Merchandising
2002 CE sales in millions: $2,670
2001 CE sales in millions: $2,688
Percentage change: -0.7%
Stores selling CE, 2002: 867
Stores selling CE, 2001: 859
At the end of 2002, publicly traded Office Depot had 867 superstores throughout the United States and Canada. Total sales for this international retailer were $11.357 billion for 2002, a 2 percent increase from 2001 results of $11.082 billion. Worldwide e-commerce sales were $2.1 billion for 2002, an increase of 34 percent over 2001. Total North American retail division sales for fiscal 2002 were $5.804 billion compared to $5.843 billion in 2001.
3605 Warrensville Center Road
Shaker Heights, OH 44122
216-471-6900
www.officemax.com
Michael Feuer, Chairman/CEO
Gary Paterson, President/COO
Eugene O'Donnell, Exec. VP Copy Max
2002 CE sales in millions: $1,580
2001 CE sales in millions: $1,530
Percentage change: 3.3%
Stores selling CE, 2002: 939
Stores selling CE, 2001: 900
Publicly traded OfficeMax operates 939 stores in the United States, Puerto Rico and the U.S. Virgin Islands. The company also sells its products over its Web site and through catalogs. The company reported domestic U.S. fiscal year 2003 revenues of $4.6 billion compared to $4.5 billion for the previous year.
150 Price Pkwy.
Farmingdale, NY 11735
643-843-4301
www.pcrichard.com
Alfred Richard, Chairman
Gary H. Richard, President/CEO
Gregg Richard, Merchandising VP
2002 CE sales in millions: $592
2001 CE sales in millions: $592
Percentage change: 0.0%
Stores selling CE, 2002: 44
Stores selling CE, 2001: 44
This privately held electronics, appliances and computer retailer was established in 1909 and operates in New York City, New Jersey and Long Island. It has 44 stores, half of which have car audio installation centers. Electronics brands carried include Aiwa, HP, Hitachi, JVC, Panasonic, Sharp, Sony and Toshiba.
18537 E. Gale Ave.
City of Industry, CA 91748
626-839-8080
www.pcclub.com
Jackson Lan, Chairman/President/CEO
Tammy Chan, Marketing/Merchandising Director
2002 CE sales in millions: $94
2001 CE sales in millions: $81
Percentage change: 16.0%
Stores selling CE, 2002: 43
Stores selling CE, 2001: 35
Privately held PC Club opened its first store in 1992, and today has 45 retail locations in California, Arizona, Oklahoma, Oregon, Ohio, Washington and Nevada. It sells a wide range of computer products from printer cables to enterprise servers.
730 Milford Road
Merrimack, NH 03054
603-683-2000
www.pcconnection.com
Patricia Gallup, Chairman/CEO
Kenneth Koppel, President
2002 CE sales in millions: $48
2001 CE sales in millions: $47
Percentage change: 2.1%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Publicly held PC Connection is a direct marketer of computer systems and peripherals sold through catalogs, telemarketing and its Web site. Fiscal year 2002 sales were $1.191 billion, essentially flat from the 2001 sales of $1.186 billion. Total revenue includes consumer sales as well as the small office and home office market, and corporate sales. The Top 100 figures are for consumer sales.
2555 West 190th St
Torrance, CA 90504
310-354-5600
www.pcmall.com
Frank Khulusi, Chairman/President/CEO
Dan Devries, Exec. VP Marketing
2002 CE sales in millions: $294
2001 CE sales in millions: $245
Percentage change: 20.0%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 1
Sales figures from publicly held PC Mall are now consolidated to include sales from its two wholly-owned subsidiaries, eLinux and eCost.com. Business-to-business sales have become a larger portion of the business. PC Mall's core business consists primarily of the PC Mall and MacMall brands. Total sales in 2002 were $863 million, a 20.2 percent increase from prior year sales of $718 million.
174 Route 17 N., Suite C
Rochelle Park, NJ 07662
201-587-9600
www.pcwarehouse.com
Robin Lu, President,
Reza Shafei, Merchandising VP
2002 CE sales in millions: $95
2001 CE sales in millions: $80
Percentage change: 18.8%
Stores selling CE, 2002: 95
Stores selling CE, 2001: 95
Privately held PC Warehouse operates 95 company-owned and franchised retail locations as well as a mail-order business, and sells online at its e-commerce Web site. Brands carried include Hewlett Packard, Viewsonic, Apple, Epson, Compaq and Iomega. PC Warehouse sells to small and medium businesses and consumers. Total company revenue in 2002 is estimated to be $240 million, with $95 million being consumer or small proprietor oriented.
1200 Wilson Dr., Studio Park
West Chester, PA 19380
484-701-8584
www.qvc.com
Doug Briggs, President/CEO
Dennis D'Angelo, Merchandising VP
2002 CE sales in millions: $476
2001 CE sales in millions: $478
Percentage change: -0.4%
Stores selling CE, 2002: 6
Stores selling CE, 2001: 7
With 2002 total sales of $3.9 billion, QVC has emerged as one of the largest interactive retail companies. It directly merchandises through TV and e-commerce not only in the United States, but also the U.K., Germany and Japan. Total sales and CE sales are worldwide. QVC also has six retail outlets in Pennsylvania, Florida, South Carolina and Delaware.
2301 S. 300 W.
Salt Lake City, UT 84115
801-461-3900
www.rcwilley.com
Scott Hymas,CEO
Jeff Child, President
Lorne Schmunk, Merchandising VP
2002 CE sales in millions: $113
2001 CE sales in millions: $106
Percentage change: 6.6%
Stores selling CE, 2002: 11
Stores selling CE, 2001: 11
Owned by Warren Buffett's investment group Berkshire Hathaway, R.C. Willey is a member of the NATM buying group. This Utah home appliances, electronics, furniture and flooring chain operates 11 stores in Utah, Idaho and Nevada. The opening of a 12th store is planned in Summerlin, Nevada next month.
100 Throckmorton, Suite 1800
Forth Worth, TX 76102
817-415-3011
www.radioshack.com
Leonard Roberts, Chairman/CEO
David Edmondson, President/COO
2002 CE sales in millions: $4,577
2001 CE sales in millions: $4,775
Percentage change: -4.1%
Stores selling CE, 2002: 7,146
Stores selling CE, 2001: 7,246
Radio Shack Corp. is one of the nation's largest consumer-electronics retailers, and offers both on- and off-line shopping capabilities through its stores and e-commerce Web site. With more than 7,200 company-owned and franchised dealers, total 2002 store sales were $4.577 billion compared to total sales of $4.776 billion the previous year, a decline of 4 percent. In 2003 it will carry its new store format test to an additional 227 stores.
575 Madison Avenue
New York, NY 10022
212-949-6935
www.rcsnet.com
Charles Tebele, Chairman/President/CEO
Ray Navarrete, Sr. VP Merchandising
2002 CE sales in millions: $68
2001 CE sales in millions: $56
Percentage change: 21.4%
Stores selling CE, 2002: 1
Stores selling CE, 2001: 3
Founded in 1990, RCS Computer Experience has one high-profile showroom and an e-commerce Web site. Located in New York City, RCS caters to high-end consumers and businesses. Revenue figures presented are for total sales.
2875 Needmore Road
Dayton, OH 45414
937-276-3931
www.rexstores.com
Stuart Rose, Chairman/ CEO
Larry Tomchin, President/COO
Keith Magby, Operations VP
CE Buyers: Stuart Rose, Larry Tomchin
2002 CE sales in millions: $348
2001 CE sales in millions: $380
Percentage change: -8.4%
Stores selling CE, 2002: 255
Stores selling CE, 2001: 264
Publicly traded Rex Stores, a retailer of consumer electronic products and appliances, operates 255 stores in 37 states. Stores are located primarily in small-to-medium markets.
30 Hunter Lane
Camp Hill, PA 17011
717-761-2633
www.riteaid.com
Robert Miller, Chairman/CEO
Mary Sammons, President/COO
Bill Renz, Merchandising VP
2002 CE sales in millions: $100
2001 CE sales in millions: $80
Percentage change: 25.0%
Stores selling CE, 2002: 3,404
Stores selling CE, 2001: 3,497
Publicly traded drug-store chain Rite Aid operated 3,404 stores at the end of fiscal 2003, compared to 3,497 stores in the prior year. Stores carry a limited variety of consumer electronics products including audio/video, tapes and accessories. Total sales in fiscal 2003, ending March 1, were $15.778 billion, an increase of 4.2 percent compared with sales of $15.138 the prior year.
6711 Ritz Way
Beltsville, MD 20705
301-419-0000
www.ritzcamera.com
David Ritz, Chairman
Wade Mayberry, President
David Dimont, VP
2002 CE sales in millions: $424
2001 CE sales in millions: $326
Percentage change: 30.1%
Stores selling CE, 2002: 1,300
Stores selling CE, 2001: 1,350
Privately held Ritz Camera operates 1,300 stores in the United States and is the largest photo retailer in the country. In October 2001, Ritz acquired the retail stores of Wolf Camera, and its e-tailing unit, Ritz Interactive, acquired WolfCamera.com. Additional, e-tail acquisitions in 2002 included PhotoAlley.com in April 2002 and the online element of CameraWorld in May 2002. The e-commerce segment of the business has also launched RitzElectronics and RitzPix.com in 2002. The Pix site is a digital imaging site offering photo sharing and storage online.
608 S.W. Eighth St.
Bentonville, AK 72716
479-277-7000
www.samsclub.com
Kevin Turner, President/CEO
Doug McMillan, Exec. VP Merchandising
2002 CE sales in millions: $2,536
2001 CE sales in millions: $2,351
Percentage change: 7.9%
Stores selling CE, 2002: 525
Stores selling CE, 2001: 500
Part of publicly traded Wal-Mart, Sam's Club is the No. 2 members-only warehouse. In fiscal year 2003, the company operated 525 stores. For its fiscal year 2003, the company had total sales of $31.702 billion, a 7.8 percent increase over the previous fiscal year sales of $29.395 billion.
3333 Beverly Road
Hoffman Estates, IL 60179
847-286-2400
www.sears.com
Alan J Lacy, Chairman, President/CEO
Lyle Heidemann, Exec. VP/GM
Ray Brown, VP/General Manager
2002 CE sales in millions: $2,750
2001 CE sales in millions: $3,250
Percentage change: -15.4%
Stores selling CE, 2002: 872
Stores selling CE, 2001: 867
Publicly traded Sears had 872 full-line stores in the U.S. at the end of 2002. For 2002, total merchandise sales and service were $35.698 billion compared with $35.755 billion in 2001, essentially a flat sales year. Yet within the period they had significant repositioning and restructuring. Last fall Sears rolled out flat-panel display shops within its consumer electronics departments.
650 Davis St.
San Francisco, CA 94111
415-445-6000
www.sharperimage.com
Richard Thalheimer, Chairman/CEO
Tracy Wan, President/COO
Bill Feroe, Sr. VP Merchandising
2002 CE sales in millions: $105
2001 CE sales in millions: $80
Percentage change: 31.3%
Stores selling CE, 2002: 127
Stores selling CE, 2001: 116
For this publicly held seller of unique personal electronics and gifts, total revenues for fiscal 2003 were $522.0 million, a 32 percent increase from last year's $396.2 million. The company operated 127 stores in 2002. Sharper Image also sells through its catalog and e-commerce Web site and conducts online auction sales.
700 Pilgrim Way
Green Bay, WI 54304
920-497-2211
www.shopko.com
Jack Eugstar, Chairman
Sam Duncan, President/CEO
Kevin Easton, Sr. VP Merchandising
2002 CE sales in millions: $263
2001 CE sales in millions: $269
Percentage change: -2.2%
Stores selling CE, 2002: 364
Stores selling CE, 2001: 366
Publicly traded ShopKo operates 364 stores in 23 states. This includes 141 specialty discount stores operating under the Shopko name in mid-sized and larger cities, and 223 Pamida discount stores in smaller, rural communities. Stores are located in 23 states, primarily in the Midwest, Western Mountain and Pacific Northwest regions. Consolidated fiscal year 2003 retail sales were $3.240 billion compared to $3.318 billion for the previous year, a decline of 2.3 percent.
309 E. Paces Ferry Rd.
Atlanta, GA 30305
678-402-3000
www.shopaarons.com
Charles Loudermilk, Chairman/CEO
Robert Laudermilk Jr., President/COO
Tom Blamier, Merchandising Director
2002 CE sales in millions: $58
2001 CE sales in millions: $64
Percentage change: -9.4%
Stores selling CE, 2002: 25
Stores selling CE, 2001: 24
Publicly held Aaron Rents acquired privately held Sight 'n Sound and its 25 stores in Kansas, Oklahoma, and Texas in August, 2002. Sight 'n Sound will continue to follow its traditional retail model, but may add limited lease and rental options, Aaron said.
500 Staples Dr.
Framingham, MA 01702
508-253-5000
www.staples.com
Thomas Stemberg, Chairman
Ronald Sargent, President/CEO
Rich Gentry, Exec. Sr. VP Merchandising/ Supply Chain Management
Chief CE Buyers: Peter Scal, Dan Marous
2002 CE sales in millions: $3,863
2001 CE sales in millions: $3,632
Percentage change: 6.4%
Stores selling CE, 2002: 1,300
Stores selling CE, 2001: 1,300
Publicly traded Staples operates 1,300 stores in North America. Founded in 1986, Staples is a retailer of office supplies, business services, furniture, and electronics technology products to consumers and businesses in North America and throughout Europe. Total revenues for fiscal year 2003 for its North American retail and delivery units were $10.556 billion, up from the prior year of $9.923 billion.
1000 Nicollet Mall
Minneapolis, MN 55403
612-304-6073
www.target.com
Bob Ulrich, Chairman/CEO
Gregg Steinhafel, President, Target Stores
Steve Eastman, VP/CE merchandising manager
2002 CE sales in millions: $4,799
2001 CE sales in millions: $4,236
Percentage change: 13.3%
Stores selling CE, 2002: 1,147
Stores selling CE, 2001: 1,053
Target Stores, part of publicly traded Target Corp., operates 1,147 stores. Target also operates 264 Mervyn's stores and 64 Marshall Field's stores. CE figures are for Target stores only. Target Stores sales for fiscal year 2003 increased 13.3 percent to $36.917 billion from the previous year's sales of $32.588 billion.
2045 Lincoln Highway
Edison, NJ 08817
732-650-3200
www.thewiz.com
2002 CE sales in millions: $449
2001 CE sales in millions: $679
Percentage change: -33.9%
Stores selling CE, 2002: 17
Stores selling CE, 2001: 43
As the retail electronics business unit of publicly traded Cablevision Systems, The Wiz for years had been among the most visible consumer electronics retailers in the New York/New Jersey/Connecticut tri-state area. In February Cablevision announced that it was exiting the consumer electronics business. In March Cablevision transferred its remaining 17 stores to GBO Electronics Acquisition, a retail liquidator.
2500 Del Monte St.
Sacramento, CA 95691
916-373-2500
www.towerrecords.com
Russell Solomon, Chairman
Michael Solomon, President/CEO
DeVaughn Searson, Exec. VP
2002 CE sales in millions: $61
2001 CE sales in millions: $62
Percentage change: -1.6%
Stores selling CE, 2002: 103
Stores selling CE, 2001: 118
MTS of Sacramento, Calif. is one of the largest retailers of recorded music in the United States. The company operates 103 Tower Records stores domestically. In 2002 its worldwide store count decreased dramatically with the October sale of its Japanese subsidiary.
461 From Road
Paramus, NJ 07652
201-262-7800
www.toysrus.com
John Eyler, Chairman/President /CEO
Jim Feldt, Exec. VP Merchandising/ Marketing
2002 CE sales in millions: $1,204
2001 CE sales in millions: $1,216
Percentage change: -1.0%
Stores selling CE, 2002: 681
Stores selling CE, 2001: 701
Publicly held, the company operates separate divisions of Toys 'R' Us in the United States and internationally, plus Kids 'R' Us and Babies 'R' Us units. It operates 681 toy stores domestically. The company also sells on its Web site and operates three co-branded online stores on the Amazon.com platform. Total fiscal year 2003 sales in the United States were $9.144 billion compared to previous year sales of $9.130 billion.
38 Corporate Circle
Albany, NY 12203
518-452-1242
www.fye.com
Robert Higgins, Chairman/CEO
Fred Fox, Exec. VP Merchandising
2002 CE sales in millions: $103
2001 CE sales in millions: $111
Percentage change: -7.2%
Stores selling CE, 2002: 900
Stores selling CE, 2001: 952
Publicly traded Trans World Entertainment is a specialty music and video retailer operating nearly 900 stores in the United States and Puerto Rico, and a retail Web site. Its stores are divided into two categories: mall-based and freestanding. Its national mall-based portfolio is now united under the brand name FYE (For Your Entertainment). Freestanding stores include Saturday Matinee, Coconuts, Strawberries, Spec's and Planet Music. Sales in fiscal year 2003 were $1.282 billion, a 7.6 percent decline from the prior year of $1.388 billion.
10 Pequot Way
Canton, MA 02021
781-830-3301
www.tweeter.com
Sandy Bloomberg, Chairman
Jeffrey Stone, President/CEO
2002 CE sales in millions: $794
2001 CE sales in millions: $630
Percentage change: 26.0%
Stores selling CE, 2002: 174
Stores selling CE, 2001: 156
Publicly traded Tweeter Home Entertainment Group is a specialty retailer of mid-to high-end audio, mobile, wireless and video consumer electronics products. The company currently operates 174 stores under the Tweeter, HiFi Buys, Sound Advice, Bang & Olufsen, Electronic Interior, Showcase Home Entertainment and Great Indoors' Home Theater Showroom retail store names. In March 2002 Tweeter acquired Hillcrest High Fidelity to service the greater Dallas metro area. Calendar year 2002 total corporate sales were $794 million compared to the prior calendar year sales of $630 million.
321 W. 84th Ave. Ste A
Thornton, CO 80260
303-412-2500
www.ultimateelectronics.com
Bill Pearse, Chairman
J. Edward McEntire, CEO
Dave Workman, President/COO
2002 CE sales in millions: $704
2001 CE sales in millions: $580
Percentage change: 21.4%
Stores selling CE, 2002: 58
Stores selling CE, 2001: 46
Publicly held Ultimate Electronics is a leading specialty retailer of home entertainment and consumer electronics products with retail stores in 13 western and Midwest states. The company has 58 stores that operate under the trade names Ultimate Electronics, SoundTrack and Audio King. A founding member of The Pro Group, Ultimate left the consortium earlier this year.
6740 Shady Oak Rd.
Eden Prairie, MN 55344
952-943-6000
www.shopnbc.com
Gene McCaffery, Chairman/President/CEO
Richard Barnes, COO
Steven Goldsmith, Sr. VP Merchandising
2002 CE sales in millions: $80
2001 CE sales in millions: $56
Percentage change: 42.9%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
In addition to electronics, ValueVision's flagship shopping network ShopNBC unit sells jewelry, housewares, apparel, seasonal items and collectibles through its 24-hour home shopping programming. General Electric and its NBC subsidiary own 41 percent of ValueVision. The company reported consolidated total sales of $555 million for its 2003 fiscal year, a 20 percent increase over the previous year's $462 million.
200 Wilmot Road
Deerfield, IL 60015
847-914-2500
www.walgreens.com
David W Bernauer, Chairman/CEO
Jeffery Rein, President
Gary Platek, DMM
2002 CE sales in millions: $191
2001 CE sales in millions: $150
Percentage change: 27.3%
Stores selling CE, 2002: 3,883
Stores selling CE, 2001: 3,750
Publicly traded national drug-store chain Walgreen operated 3,950 stores in 43 states and Puerto Rico in 2002. Stores carry CD players, cassette players/recorders, radios, computer software and accessories, home phones, pagers and telephone answering products. Sales figures also include pre-recorded and blank audio and video tapes. Total sales for calendar year 2002 were $29.985 billion compared to calendar year 2001 sales of $25.915 billion, an increase of 15.7 percent.
702 SW Eighth St.
Bentonville, AK 72716
479-273-4000
www.wal-mart.com
Rob Walton, Chairman
Lee Scott, President/CEO.
Don Harris, Exec. VP General Merchandise
2002 CE sales in millions: $14,141
2001 CE sales in millions: $12,522
Percentage change: 12.9%
Stores selling CE, 2002: 2,826
Stores selling CE, 2001: 2,713
The world's largest retailer, publicly traded Wal-Mart operated 2,826 stores and supercenters in the United States in fiscal 2003. Sales and store count are for U.S. stores only and exclude Sam's Club locations. The company also operates an e-commerce Web site. U.S. total sales in fiscal year 2003 were $157.121 billion, a 12.9% increase over the prior fiscal year's sales of $139.131 billion.
19701 Hamilton Ave.
Torrance, CA 90502
310-538-2314
www.wherehouse.com
Jerry Comstock, Chairman/CEO
Lew Garrett, Exec. VP
2002 CE sales in millions: $35
2001 CE sales in millions: $50
Percentage change: -30.0%
Stores selling CE, 2002: 404
Stores selling CE, 2001: 474
Privately held Wherehouse Entertainment and its subsidiaries filed voluntary Chapter 11 in January 2003. As part of the bankruptcy, Wherehouse has recently closed 30 stores and expects to close an additional 120 stores over the next several months. It expects the approximately 250 remaining stores to form a base for a profitable, restructured company.
8800 E. Chaparral Rd.
Scottsdale, AZ 85250
480-346-4400
www.wirelessretailinc.com
Daniel McMahan, President/CEO
Chris Cagle, Marketing/Communications VP
2002 CE sales in millions: $300
2001 CE sales in millions: $208
Percentage change: 44.2%
Stores selling CE, 2002: NA
Stores selling CE, 2001: NA
The privately held Wireless Retail is a wireless phone chain that operates more than 1,900 staffed kiosks that can be found in Wal-Mart, RadioShack, Blockbuster and Kmart stores. Revenue for 2002 increased 44 percent over 2001 to $300 million.
707 S. Grady Way
Renton, WA 98055
425-430-3000
www.zones.com
Firoz Lalji, Chairman/President/CEO
Scott Koerner, Exec. VP/COO
Jeff Hansen, VP Merchandising
2002 CE sales in millions: $85
2001 CE sales in millions: $111
Percentage change: -23.4%
Stores selling CE, 2002: 0
Stores selling CE, 2001: 0
Zones, Inc. is a publicly traded, direct reseller of brand name computer products and services to small- to medium-sized businesses and large enterprise accounts. The company has been moving its business model to enterprises, government and education customers and de-emphasizing consumer sales. Zones.com is the company's Internet store portal. Total sales revenues in 2002 was $415 million, a decline of 23.4 percent from 2001 of $541 million.