22 Route 22 West
Springfield, NJ 07081
973 467 3905
www.6ave.com
Bill Temiz, Chairman
Mike Temiz, President/CEO
Tom Galanis, VP Merchandising
Sam Chera, Chief CE Buyer
2003 CE sales in millions: $127
Percentage change: 8.5%
Stores selling CE, 2003: 7
Stores selling CE, 2002: 7
A member of the Progressive Retailers Organization (PRO Group), privately held 6th Ave was founded in New York City in 1984. The hybrid big box boutique A/V specialist currently operates seven stores in New Jersey and maintains an e-commerce Web site at 6ave.com. It is planning on adding two store locations this fall.
1 Silverdome Industrial Park
Pontiac, MI 48342
248 335 4222
www.abcwarehouse.com
Gordon Hartunian, Chairman/President
Martin Hartunian, VP Merchandising
2003 CE sales in millions: $281
2002 CE sales in millions: $274
Percentage change: 2.6%
Stores selling CE, 2003: 57
Stores selling CE, 2002: 54
Privately held ABC Warehouse is a member of the NATM Buying Corp. buying organization. ABC has grown from its founding in 1963 with a single Michigan location to 39 ABC Warehouse superstores, plus 16 Mickey Shorr mobile electronics specialty stores (chain acquired in 1984) and two upscale Hawthorne Appliance outlets (company acquired in 1990). The flagship stores focus on selling consumer electronics and appliances within a "warehouse" concept throughout Michigan, Ohio and Indiana, and since 2001, feature Kitchen Glamor in-store shops for cookware and small kitchen electrics.
1200 North Milwaukee Road
Glenview, IL 60025
847 967 8830
www.abtelectronics.com
Robert Abt, CEO
Michael Abt, President
Phil Hannan, General Manager
Billy Abt, Chief CE Buyer
2003 CE sales in millions: $70
2002 CE sales in millions: $50
Percentage change: 40.0%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
With its single megastore of 350,000 square feet, privately held Abt has been serving Chicagoland residents out of several increasing larger locations since 1936. The family business has established a rock solid reputation for service and contributions to the community, and is a vendor favorite for new product introductions. The company carries a wide range of brown and white goods brands that aims at a broad base of area residents, and joined the PRO Group in 2003. Total estimated sales were $140 million in 2003.
PO Box 81226
Seattle, WA 98108-1226
206 266 1000
www.amazon.com
Jeff Bezos, Chairman/President/CEO
Diego Piacertini, Sr. VP Worldwide Retail and Marketing
Frank Sadowski, Chief CE Buyer
2003 CE sales in millions: $747
2002 CE sales in millions: $579
Percentage change: 29.0%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Publicly held Amazon.com has become a full line, worldwide retailer by adding Web sites in the U.K., Germany, France, Japan and Canada, and pressed its lead as the largest pure-play e-tailer by expanding its CE offering, its brick-and-mortar retail partnerships and adding gourmet foods, jewelry and health care products in 2003. Total North American sales for fiscal year 2003 were $3.3 billion, an 18 percent increase over the prior year's sales.
2404 W. Beltline Hwy.
Madison, WI 53713
608 271 1000
www.americantv.com
Len Mattioli, Chairman
Douglas G. Reuhl, President/CEO
David Shephard, Sr. VP, Chief CE Buyer
2003 CE sales in millions: $248
2002 CE sales in millions: $242
Percentage change: 2.5%
Stores selling CE, 2003: 11
Stores selling CE, 2002: 10
This privately held retailer of consumer electronics, appliances and furniture operates 11 retail stores in Wisconsin, Illinois, Michigan and Iowa. Consumer electronics products offered include TV, video, audio, personal computers and personal electronics. Its superstores average 130,000 square feet in size, and generated estimated total 2003 sales of $350 million, down from $360 million the previous year. The 50-year-old company expects to enter the St. Louis market with three new stores this September, and plans to add a fourth there in 2005.
1 Infinite Loop
Cupertino, CA 95014
408 996 1010
www.apple.com
Ron Johnson, Sr. VP, Retail
2003 CE sales in millions: $746
2002 CE sales in millions: $383
Percentage change: 94.8%
Stores selling CE, 2003: 73
Stores selling CE, 2002: 51
Apple Computer had 73 retail stores at the end of calendar year 2003 as compared to 51 stores at the end of 2002, its second year in business. Retail revenues increased from $383 million to $746 million over the calendar year, representing a 95 percent gain. In addition to Macintosh computers, the product mix at the retail stores includes peripherals, digital cameras, camcorders and Apple's top-selling iPod brand digital audio players.
3911 S. Walton Walker Blvd.
Dallas, TX 75236
214 312 2011
www.aafes.com
Major General Katherine Frost, Commander/CEO
Marilyn Iverson, President/COO
Mary Ellen Gillespie, Sr. VP Sales
John Engroff, Chief CE Buyer
2003 CE sales in millions: $563
2002 CE sales in millions: $561
Percentage change: 0.4%
Stores selling CE, 2003: 153
Stores selling CE, 2002: 138
AAFES, as the organization is known, increased the number of its full-line retail facilities from 138 to 153 last year. The retail operation also sells direct through its catalog and via an e-commerce Web site. Customers served include active duty Army and Air Force military, National Guard members, reservists, retirees and their families. Total retail revenue for fiscal year 2003 was $7 billion, essentially flat compared with prior year sales.
15490 N. 83rd. Way
Scottsdale, AZ 85260
480-966-3100
www.audioexpress.com
Mike Santacruz, Chairman
Ed Santacruz, President
Paul Gosswiller, Chief Merchandising Officer
Paul Gosswiller, Chief CE Buyer
2003 CE sales in millions: $110
2002 CE sales in millions: $115
Percentage change: -4.3%
Stores selling CE, 2003: 46
Stores selling CE, 2002: 46
Founded in 1978, Audio express is one of the largest privately held automotive mobile electronics retail chains in the country. Estimated revenues in 2003 were $110 million, down from an estimated $115 million in 2002. The number of mobile and consumer electronics retail store units at the end of 2003 was 46, with no change from the prior year. The company maintains stores in the West, Midwest and Southwest, including California, Nevada, Arizona, Colorado, New Mexico, Texas, Nebraska and Missouri.
2230 Berlin Turnpike
Newington, CT 06111
860 594 4446
www.bernies.com
Milton Rosenberg, Owner/President
Allan Schaffer, VP, Merchandising
Mark Major, Chief CE Buyer
2003 CE sales in millions: $58
2002 CE sales in millions: $56
Percentage change: 3.6%
Stores selling CE, 2003: 11
Stores selling CE, 2002: 11
Family-owned Bernie's was founded in 1947. It is a member of the NATM buying group and operates eleven stores in Connecticut, Massachusetts and Rhode Island. Stores average 15,000 square feet, although new units — and there are at least five on the drawing board — may come in at 20,000 square feet. Currently, the company is consolidating four distribution centers and three offices into one new 185,000 square foot showroom and warehouse facility that will also serve as its new corporate office. Consumer electronics accounts for an estimated 54 percent of sales with the balance belonging to major appliances and bedding.
7601 Penn Avenue South
Richfield, MN 55423
612 291 1000
www.bestbuy.com
Richard Schulze, Chairman
Brad Anderson, Vice Chair/CEO
Ron Boire, Exec. VP/General Merchandise Manager
2003 CE sales in millions: $19,531
2002 CE sales in millions: $16,589
Percentage change: 17.7%
Stores selling CE, 2003: 608
Stores selling CE, 2002: 548
Minneapolis-based Best Buy is the No. 1 retailer of consumer electronics in the U.S., with an assortment that also includes personal computers, entertainment software and appliances. In fiscal 2004, Best Buy increased the number of U.S. flagship stores to 608 from 548. Total U.S. sales for fiscal year 2004 were $22.2 billion, an increase of 15 percent from the prior year. During the course of 2003, Best Buy sold its Musicland subsidiary, which it had acquired in 2001, to a private investment firm, Sun Capital, and began rolling out its next-generation "customer-centricity" stores.
300 Phillipi Rd.
Columbus, OH 43228
614 278 6800
www.biglots.com
Michael Potter, Chairman/CEO
Al Bell, Vice Chairman
John Martin, Exec. VP, Merchandising
Ralph Smith, Chief CE Buyer
2003 CE sales in millions: $127
2002 CE sales in millions: $118
Percentage change: 7.6%
Stores selling CE, 2003: 1,385
Stores selling CE, 2002: 1,331
Public Big Lots has closeout retail outlets throughout 45 states. The stores range in size from 20,000 square feet to 60,000 square feet, helping the company generate total fiscal year 2004 revenue of $4.2 billion — a 7.9 percent increase from the prior fiscal year.
1 Mercer Road
Natick, MA 01760
508 651 7400
www.bjs.com
Herb Zarkin, Chairman
Michael T Wedge, President/CEO
Ed Beevers, Sr. VP, General Merchandise
Mike Atkinson, Chief CE Buyer
2003 CE sales in millions: $580
2002 CE sales in millions: $505
Percentage change: 14.9%
Stores selling CE, 2003: 150
Stores selling CE, 2002: 140
Publicly traded BJ's Wholesale Club is the No. 3 wholesale club chain, behind Costco and Wal-Mart's Sam's Club, and operates primarily in the Eastern U.S. At the end of its fiscal year, the company operated 150 warehouse stores, compared with 140 units during the prior year. Total sales for fiscal year 2004 were $6.6 billion, compared with $5.7 billion in fiscal 2002, representing an increase of 14.9 percent.
1201 Elm St.
Dallas, TX 75270
214 854 3000
www.blockbuster.com
John Antioco, Chairman/CEO
Nigel Travis, President/COO
Nick Shepherd, Exec. VP Merchandising
Larry Zine, Chief CE Buyer
2003 CE sales in millions: $463
2002 CE sales in millions: $306
Percentage change: 51.3%
Stores selling CE, 2003: 5,600
Stores selling CE, 2002: 5,500
Headquartered in Dallas, Blockbuster is a publicly traded subsidiary of Viacom, boasting more than 8,500 video rental stores worldwide. The consumer electronics sales contingent consists primarily of video game sales and related hardware and accessories, as well as DirecTV subscriptions and DVD and VHS players and accessories, and does not include sales or rentals of entertainment software. Total sales for fiscal year 2003 were $5.9 billion, compared to $5.6 billion for fiscal 2002, representing an increase of 6.2 percent.
4500 Perkiomen Ave.
Reading, PA 19606
610 779 2000
www.boscovs.com
Ken Lakin, Chairman
Burt Kreiger, President
Ed McKeaney, Sr. VP Merchandising
Howard Samuels, Chief CE Buyer
2003 CE sales in millions: $81
2002 CE sales in millions: $79
Percentage change: 2.5%
Stores selling CE, 2003: 40
Stores selling CE, 2002: 38
Privately held Boscov's operates 40 full-line department stores in the five mid-Atlantic states of Pennsylvania, Delaware, New Jersey, New York and Maryland. Boscov's has been in business for more than 75 years and sells multiple brands of better consumer electronics products, including Hitachi, Mitsubishi, Sony, Toshiba and Panasonic, and boasts the largest independently owned service organization in its trading area. Total estimated sales for fiscal year 2004 were $1.1 billion, an estimated 6 percent increase from the prior year when the country's largest family-run department store chain — and biggest electronics dealer in the channel — joined the NATM Buying Corp.
The Mountain
Framingham, MA 01701-9168
508 879 7330
www.bose.com
Amar Bose, Chairman/CEO
John Coleman, President
2003 CE sales in millions: $589
2002 CE sales in millions: $567
Percentage change: 3.9%
Stores selling CE, 2003: 109
Stores selling CE, 2002: 109
Since its founding in 1964, privately held Bose has been an innovator in audio products and systems using advanced audio technologies. It sells its products through an estimated 109 company owned stores in the U.S. and on its Web site, bose.com. The company maintains additional stores outside of North America.
3200 NW 42nd St
Hollywood, FL 33312
954 797 4000
www.brandsmartusa.com
Robert Perlman, Chairman
Michael Perlman, President
Richard Wallace, Sr. VP Merchandising
Tom Freeman, Chief CE Buyer
2003 CE sales in millions: $325
2002 CE sales in millions: $313
Percentage change: 3.8%
Stores selling CE, 2003: 5
Stores selling CE, 2002: 5
Privately held BrandsMart U.S.A. is a member of the NATM Buying Corp. It operates five superstores in South Florida and is readying its first out-of-state foray: a 122,000-square-foot facility in suburban Atlanta and a 200,000-square-foot regional warehouse, expandable to 1 million square feet, that can support additional locations. In addition to consumer electronics, BrandsMart sells major and small appliances and kitchen and houseware products. Total estimated sales for fiscal year 2003 were $590 million, compared to $565 million for fiscal 2002, representing an increase of 4.4 percent.
27 Brookline Avenue
Aliso Viejo, CA 92656
949 389 2000
www.buy.com
Scott Blum, Founder
Neel Grover, President
2003 CE sales in millions: $494
2002 CE sales in millions: $419
Percentage change: 17.9%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Privately held Buy.com is an Internet superstore and low-price leader with almost 5 million customers and nearly a million SKUs. Product range is broad and includes computer hardware and software, electronics, wireless products and services, books, sporting goods and office supplies. Estimated consumer electronics revenue for 2003 was $494 million.
100 Brickstone Square
Andover, MA 01810
978 623 4400
www.cambridgesoundworks.com
Sim Wong Hoo, Chairman
Michael Sullivan, President
Ron Bigos, VP Merchandising
2003 CE sales in millions: $123
2002 CE sales in millions: $127
Percentage change: -3.1%
Stores selling CE, 2003: 25
Stores selling CE, 2002: 26
Cambridge Soundworks designs, manufactures and sells high-performance, high-value sound systems for use in home stereo, home theater and multimedia systems. Products are sold via the company's 25 retail locations in California, Massachusetts and New Hampshire, and direct by telephone or online at its sister company's e-commerce Web site, Hifi.com. Cambridge is a subsidiary of Singapore-based public company Creative Technology.
20 West Galer St
Seattle, WA 98119
206 443 0980
www.cartoys.com
Dan Brettler, President/CEO
Jim Warren, Sr. VP Merchandising
2003 CE sales in millions: $200
2002 CE sales in millions: $167
Percentage change: 19.8%
Stores selling CE, 2003: 59
Stores selling CE, 2002: 57
Headquartered in Seattle, Wash., privately held Car Toys was founded in 1987. It is a major mobile electronics retailer specializing in car audio and wireless sales and service. It has 59 stores in Washington, Oregon, Colorado and Texas, and has formed strategic partnerships with mobile electronics vendors and wireless and paging carriers to provide a broad array of products and services to the Northwest and Texas markets.
200 North Milwaukee Ave.
Vernon Hills, IL 60061
847 465 6000
www.cdw.com
John Edwardson, Chairman/ President/CEO
Dianne Primo, VP Merchandising
Gary Ross, Chief CE Buyer
2003 CE sales in millions: $98
2002 CE sales in millions: $111
Percentage change: -11.7%
Stores selling CE, 2003: 2
Stores selling CE, 2002: 2
Publicly held CDW Computer Center's business model focuses on small and medium sized businesses. Currently, over 97 percent of its sales are culled from commercial accounts primarily in the corporate and public sectors, with less than 3 percent coming from non-commercial, consumer accounts. CDW had previously acquired the major business assets of the bankrupt Micro Warehouse, and its Web-based sales have been growing briskly ever since, increasing over 27 percent in 2003 to greater than $1 billion. Total sales for 2003 were $4.7 billion, representing a 9.4 percent increase from the $4.3 billion garnered in 2002.
9950 Mayland Dr.
Richmond, VA 23233
804 527 4000
www.circuitcity.com
W. Alan McCollough, Chairman/President/CEO
Ron Baime, chief CE buyer
2003 CE sales in millions: $9,750
2002 CE sales in millions: $9,950
Percentage change: -2.0%
Stores selling CE, 2003: 604
Stores selling CE, 2002: 626
Publicly traded Circuit City operates 599 Circuit City Superstores and five Circuit City Express mall stores in the U.S. Following its much publicized and still controversial decision to exit the major appliance business, its core selling segments include consumer electronics, personal computers and entertainment software. For fiscal year 2004, the company reported total sales of $9.8 billion, a 2 percent decrease from fiscal 2003 revenues of nearly $10 billion. The company is currently engaged in retrofitting and relocating its stores in an effort to update its infrastructure and improve its real estate.
14951 N. Dallas Pkwy.
Dallas, TX 75254
972 982 4000
www.compusa.com
Carlos Slim Domit, Chairman
Larry Mondry, President/CEO
2003 CE sales in millions: $4,010
2002 CE sales in millions: $4,155
Percentage change: -3.5%
Stores selling CE, 2003: 221
Stores selling CE, 2002: 231
This leading retailer of personal computers and related products and services operates 221 stores across the United States in 90 major metropolitan markets, and sells direct over its e-commerce Web site, compusa.com. The ownership of CompUSA resides with U.S. Commercial Corp., the Mexican holding company that is owned by the Slim family of Mexico. As part of its CE and IT convergence strategy, CompUSA acquired Good Guys in December 2003, which it is operating as a separate subsidiary, and has significantly upped its CE quotient with in-store A/V shops.
20 Robert Pitt Drive
Monsey, NY 10952
845 352 8100
www.compuplus.com
Adam Reich, Chairman/President/CEO
Jeff Kirschblum, VP Purchasing and Marketing
2003 CE sales in millions: $59
2002 CE sales in millions: $55
Percentage change: 7.3%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Privately held Comp-U-Plus is an e-tailer of computer peripherals headquartered in Monsey, N.Y. Its e-commerce Web site, which specializes in sales of computer peripherals, is located at compuplus.com.
P.O. Box 2358
Beaumont, TX 77704
409 832 1696
www.conns.com
Tommy Frank, Chairman/CEO
Bill Nylin, President
David Trahan, Sr. VP Merchandising
Bob Wikes, Chief CE Buyer
2003 CE sales in millions: $202
2002 CE sales in millions: $186
Percentage change: 8.6%
Stores selling CE, 2003: 46
Stores selling CE, 2002: 41
NATM Buying Corp. member Conn's became a public company in November and still focuses on consumer electronics and appliances in addition to furniture and lawn care products. The company operates 47 stores in Louisiana and Texas, including five new locations in Dallas, and ultimately plans to add 13 more units within that market. For fiscal year 2004, the company, which enjoys robust revenue from its credit operations, saw total product sales of $399 million, representing a 14.6 percent increase over fiscal 2003 product revenues of $348 million.
999 Lake Drive
Issaquah, WA 98027
425 313 8100
www.costco.com
Jeff Brotman, Chairman
Jim Sinegal, President/CEO
Dennis Knapp, Sr. VP Merchandising
Shane Williams, Chief CE Buyer
2003 CE sales in millions: $2,283
2002 CE sales in millions: $2,100
Percentage change: 8.7%
Stores selling CE, 2003: 317
Stores selling CE, 2002: 304
Publicly traded Costco operates a chain of 420 membership warehouses worldwide, 310 of which are located in the U.S. For the 2003 fiscal year ending Sept. 1, the company's U.S revenues increased to $35.1 billion from 2002 fiscal year sales of $32.3 billion, representing an increase of 8.7 percent. The company offers a tantalizing mix of off-brand and unauthorized premium CE products, including Samsung and Thomson DLP TVs, although it is also one of the few brick-and-mortar outlets sanctioned to carry product by Gateway and Dell.
1313 Harding St.
Jackson, MS 39202
601 948 5600
www.cowboymaloney.com
James Con Maloney Jr., Chairman
Eddie Maloney, President
Johnny Maloney, VP Merchandising
John Musselwhite, Chief CE Buyer
2003 CE sales in millions: $34
2002 CE sales in millions: $35
Percentage change: -2.9%
Stores selling CE, 2003: 13
Stores selling CE, 2002: 13
Privately held Cowboy Maloney's Electric City is a member of the NATM buying group. The company, famous for being the birthplace of DirecTV's retail offering, operates thirteen stores, with twelve units in Mississippi and one in Tennessee, although management reports that it is looking to add three Mississippi locations in the near future. CE sales are estimated to comprise slightly more than half of Cowboy Maloney's total revenue, with the balance in major appliances.
1 Crutchfield Park
Charlottesville, VA 22911
434 817 1000
www.crutchfield.com
William G. Crutchfield, President/ CEO
Dan Hodgson, Sr. VP Business Development
Carl Mathews, Chief CE Buyer
2003 CE sales in millions: $198
2002 CE sales in millions: $194
Percentage change: 2.1%
Stores selling CE, 2003: 2
Stores selling CE, 2002: 2
Started in 1974 as a mail order car stereo business, this privately held company now offers home audio/video and mobile audio/video through its catalog and e-commerce Web site, crutchfield.com. A recently added Web section, the CrutchfieldAdvisor, extends the company's approach of providing extensive consumer electronics information, product selection and comparisons, and installation help online. Headquarters are in Charlottesville, Va., and two retail outlets are also maintained in the state.
One CVS Drive
Woonsocket, RI 02895
401 765 1500
www.cvs.com
Thomas M. Ryan, Chairman/President/CEO
Chris Bodine, Exec. VP, Merchandising and Marketing
David Halle, Chief CE Buyer
2003 CE sales in millions: $197
2002 CE sales in millions: $156
Percentage change: 26.3%
Stores selling CE, 2003: 4,122
Stores selling CE, 2002: 4,087
Publicly traded drug store chain CVS operates 4,179 stores in 32 states and the District of Columbia. Calendar year 2003 total sales were $26.6 billion, a 9.9 percent increase over the prior year's $24.2 billion tally. In the first quarter of 2004, CVS acquired a portion of the Eckerd drug store chain, consisting largely of locations in Texas and Florida.
445 Fifth Ave.
New York, NY 10016
212 689 1111
www.datavis.com
James Garson, Chairman/CEO
Albert Liniado, President
Alan Klein, Chief CE Buyer
2003 CE sales in millions: $91
2002 CE sales in millions: $88
Percentage change: 3.4%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
Privately held Datavision sells computer hardware, software, video and mobile communications products. The specialty niche player operates one store in mid-town Manhattan and sells products directly through its e-commerce Web site. Authorized brands include Sony, Apple, Toshiba, Olympus, Rio, Panasonic, IBM, and Hewlett-Packard.
1 Dell Way
Round Rock, TX 78682
512 338 4400
www.dell.com
Michael Dell, Chairman/CEO
Kevin Rollins, President/COO
John Hamlin, Sr. VP and GM U.S. Consumer Business
2003 CE sales in millions: $6,263
2002 CE sales in millions: $5,178
Percentage change: 21.0%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
The merchandising strategy of publicly traded Dell is based on a business model of selling and drop shipping computer systems and services directly to customers via its Web site, catalogs, phone lines and, to a lesser extent, mall-based kiosks. Dell.com's product offering has increased to include more PC peripherals, projectors, PDAs, software, digital cameras, MP3s and TV monitors as it positions itself for the coming convergence of IT and PC products. Total fiscal year 2004 revenues were $41.4 billion, a 17.1 percent increase from prior fiscal year revenues of $35.4 billion. Sales within the Western Hemisphere account for nearly 70 percent of total revenues.
1600 Cantrell Street
Little Rock, AR 72201
501 376 5200
www.dillards.com
William Dillard II, Chairman/CEO
Alex Dillard, President
Mike McNiff, VP Merchandising Apparel
2003 CE sales in millions: $180
2002 CE sales in millions: $704
Percentage change: -74.4%
Stores selling CE, 2003: 333
Stores selling CE, 2002: 333
Publicly traded Dillard's operated a total of 333 stores in 29 Southern, mid-Western and Western states in 2003. Total sales for fiscal year 2004 were $7.6 billion, a 3.9 percent decrease from the prior year's tally of $7.9 billion. The decline reflected changes in Dillard's product mix — which included dropping consumer electronics from its assortment in the first half of 2003.
100 Mission Ridge
Goodlettsville, TN 37072
615 855 4000
www.dollargeneral.com
David Purdue, Chairman
Lawrence Jackson, President/COO
Stoney O'Bryant, Exec. VP Merchandising Marketing and Strategic Planning
Margie Roarke, Chief CE Buyer
2003 CE sales in millions: $69
2002 CE sales in millions: $61
Percentage change: 13.1%
Stores selling CE, 2003: 6,700
Stores selling CE, 2002: 6,113
Publicly traded discount retailer Dollar General operated 6,700 stores in 27 states during 2003. Total sales for fiscal year 2004 were $6.9 billion, a 12.7 percent increase over fiscal year 2003 revenues of $6.1 billion.
8333 Bryan Dairy Road
Largo, FL 33777
727 395 6000
www.eckerd.com
Wayne Harris, Chairman/CEO
Dave Aston, COO/Exec. VP
Don Gwizdala, Sr. VP Merchandising and Marketing
2003 CE sales in millions: $90
2002 CE sales in millions: $80
Percentage change: 12.5%
Stores selling CE, 2003: 2,799
Stores selling CE, 2002: 2,687
Eckerd Corp., formerly a wholly owned subsidiary of JCPenney, is headquartered in Clearwater, Fla. Eckerd is one of America's largest retail drug chains with 2,799 pharmacy/sundry stores throughout the Southeast, Sunbelt and Northeast regions of the U.S. Total sales for the company's fiscal year 2004 were $15.1 billion, up from $14.6 billion in fiscal 2003, for a gain of 3.3 percent. Last month Eckerd was sold in almost equal parts to the Canadian drugstore chain The Jean Coutu Group and the U.S. drug chain CVS Corp.
931 S. Matlack St.
West Chester, PA 19382
610 430 8100
www.ebgames.com
James Kim, Chairman
Jeffrey Griffiths, President/CEO
Peter Roithmayr, Chief CE Buyer
2003 CE sales in millions: $1,120
2002 CE sales in millions: $1,060
Percentage change: 5.7%
Stores selling CE, 2003: 1,150
Stores selling CE, 2002: 855
Founded in 1977, Electronics Boutique is a leading specialty retailer of video game hardware, software, and PC entertainment software and accessories. The company owns and operates some 1,150 stores in the U.S. that average 1,200 square feet in size and are largely located in high traffic areas within regional shopping malls. The company's fiscal year 2004 total sales were $1.6 billion, a 21.3 percent increase over the $1.3 billion garnered during the prior fiscal year. The company is in the midst of a worldwide re-branding effort, with its EB Games unit serving as the "master brand," and expects the effort to be complete in early 2005.
PO Box 1017 Charlotte
Matthews, NC 28201-1017
704 847 6961
www.familydollar.com
Howard R. Levine, Chairman/CEO
R. David Alexander Jr., President/COO
John Scanlon, Sr. VP Merchandising and Marketing
Rob Bevis, Chief CE Buyer
2003 CE sales in millions: $49
2002 CE sales in millions: $43
Percentage change: 14.0%
Stores selling CE, 2003: 5,027
Stores selling CE, 2002: 4,616
As of the fiscal year ended August 2003, this publicly held discount mass merchandiser operated 5,034 stores in 43 states. During the current 2004 fiscal year, the company plans to open approximately 565 new stores while closing and relocating others. Total sales for the fiscal year 2003 were $4.8 billion, an increase of 14.1 percent over the prior fiscal year's sales of $4.2 billion.
4400 Baker Road
Minnetonka, MN 55343
952 932 3100
www.fingerhut.com
Brian Smith, President/CEO
John Damrow, VP Merchandising
Tom Bradway, Chief CE Buyer
2003 CE sales in millions: $39
2002 CE sales in millions: $0
Percentage change: NA
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
When Federated Department Stores failed to achieve the business objectives it envisioned with the 1999 purchase of Fingerhut, it resold the assets in July 2002 to Fingerhut's former CEO and a group of private investors known as The Petters Group. The new company, Fingerhut Direct Marketing, has been rebuilding its brand, customer base and Web site ever since. Sales of consumer electronics, a key product category for the new entity, accounted for an estimated $39 million in revenue in 2003.
3800 SE 22nd Ave.
Portland, OR 97202
503 232 8844
www.fredmeyer.com
Darell Webb, President
Travis Smith, VP Home Division
Dennis Stevens, VP Home Division
Dan Duncan, Chief CE Buyer
2003 CE sales in millions: $454
2002 CE sales in millions: $405
Percentage change: 12.1%
Stores selling CE, 2003: 133
Stores selling CE, 2002: 133
Part of publicly traded Kroger, Fred Meyer Stores is a major Western food and drug chain that operates 133 large multi-department stores in five Western states. In addition to food and apparel, these stores carry general merchandise that includes off-price home electronics, small appliances and pre-recorded music and video. Estimated retail sales within the consumer electronics segment was $454 million in 2003.
600 E. Brokaw Road
San Jose, CA 95112
408 487 4500
www.frys.com
John Fry, CEO
Randy Fry, President/GM
Kathryn Kolder, Exec. VP
2003 CE sales in millions: $1,622
2002 CE sales in millions: $1,543
Percentage change: 5.1%
Stores selling CE, 2003: 25
Stores selling CE, 2002: 22
Privately held Fry's operates 25 megastores nationwide in the six Western states of California, Texas, Arizona, Oregon, Washington and Nevada. Founded in 1985, Fry's stores sell, service and support computer hardware and software, electronics components and accessories, audio/video, telecommunications devices, appliances, personal electronics and CD and DVD software, as well as convenience and general merchandise items. Stores range in size from 50,000 feet to 200,000 feet, and each has been given a different store design theme that reflects its particular locale. Total estimated sales for 2003 were $2.1 billion, an increase of 8 percent over the prior year's estimated annual sales of more than $1.9 billion.
2250 William D. Tate Ave.
Grapevine, TX, 76051
817 424 2000
www.gamestop.com
Dick Fontaine, Chairman/CEO
Dan DeMatteo, President/COO
David Carlson, Exec. VP/CFO
2003 CE sales in millions: $1,579
2002 CE sales in millions: $1,353
Percentage change: 16.7%
Stores selling CE, 2003: 1,498
Stores selling CE, 2002: 1,231
GameStop is the largest video game and entertainment software specialty retailer in the U.S. The company operates 1,498 retail stores throughout the 49 states, the District of Columbia and Puerto Rico, primarily under the GameStop brand. Fiscal year 2004 total revenues were $1.6 billion, a 16.7 percent increase over the previous year's sales of $1.4 billion. Bookseller Barnes and Noble owns approximately 65 percent interest in the company.
14303 Gateway Place
Poway, CA 92064
858 848 3401
www.gateway.com
Ted Waitt, Chairman
Wayne Inouye, President/CEO
Bob Davidson, Sr. VP U.S. Retail
2003 CE sales in millions: $1,743
2002 CE sales in millions: $2,387
Percentage change: -27.0%
Stores selling CE, 2003: 190
Stores selling CE, 2002: 272
Until recently, customers could purchase Gateway PCs over the phone, through the company's Web site (gateway.com) or at one of the 190 Gateway Country stores across the U.S. The No. 4 U.S. reseller of PCs reported U.S. consumer revenues for calendar year 2003 of $1.7 billion, representing a 27 percent decline from the calendar year 2002 results of $2.4 billion. In an effort to reverse its sagging fortunes, the company kicked off the new year in 2004 by acquiring the low-cost PC manufacturer eMachines, installed its CEO Wayne Inouye as chief executive, and last month closed all of its retail stores to dramatically reduce costs and ostensibly pave the way for sales of Gateway- branded A/V products at Best Buy and other retail outlets.
1600 Harbour Bay Parkway
Alamida, CA 94502
510 747 6000
www.goodguys.com
Rick Fountain, COO
Cathy Stauffer, President Retail
2003 CE sales in millions: $637
2002 CE sales in millions: $750
Percentage change: -15.1%
Stores selling CE, 2003: 72
Stores selling CE, 2002: 71
Good Guys, a specialty retailer of higher-end entertainment electronics, operates 72 stores across California, Washington, Oregon and Nevada. Total estimated sales for fiscal 2004 are $637 million, compared to $750 million for fiscal 2003. CompUSA owner Carlos Slim acquired the chain in December 2003 following an unsuccessful bid to buy up Circuit City. Since then, recently named president Cathy Stauffer has presided over Good Guys' transition into PC and IT products as part of her parent company's plan to catch the leading edge of the coming convergence wave. The first prototype convergence unit, replete with an in-store Apple shop, re-opened in Reno, Nev. in March.
4151 E. 96th St.
Indianapolis, IN 46240
317 848 8710
www.hhgregg.com
Jerry Throgmartin, Chairman/CEO
Dennis May, President/COO
Mike Larimer, Chief CE Buyer
2003 CE sales in millions: $383
2002 CE sales in millions: $378
Percentage change: 1.3%
Stores selling CE, 2003: 54
Stores selling CE, 2002: 47
Privately held H.H. Gregg was founded in 1955 and operates 54 stores in the five state trading area of Indiana, Kentucky, Ohio, Tennessee and Georgia, where it recently entered the Atlanta market. Its merchandise mix includes video, audio, cellular phones, home office, car A/V, imaging products and major appliances. A former member of the NATM buying group, the company reportedly left the organization in part to avoid territorial conflicts with BrandsMart U.S.A., which also has designs on Atlanta. Total estimated sales for 2003 were $720 million, a 14.3 percent increase from the estimated $630 million in total sales in 2002.
1801 Flatbush Ave.
Brooklyn, NY 11210
718 692 2828
www.shopharmony.com
Nate King, President/CEO
Jeff Kirshblum, VP Purchasing and Marketing, Chief CE Buyer
2003 CE sales in millions: $66
2002 CE sales in millions: $61
Percentage change: 8.2%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
Privately held Brooklyn, N.Y.-based Harmony has one high-volume retail store and an e-commerce Web site (shopharmony.com ). The company has been in business for 20 years.
205 Chubb Ave
Lyndhurst, NJ 07071
201 842 0078
www.harveyonline.com
Michael Recca, Chairman
Franklin Karp, President/CEO
Michael Beck, VP Operations
Roland Hiemer, Chief CE Buyer
2003 CE sales in millions: $42
2002 CE sales in millions: $42
Percentage change: 0.0%
Stores selling CE, 2003: 9
Stores selling CE, 2002: 9
Harvey specializes in super-premium audio, video and home theater electronics products, and provides a full range of white glove custom installation services. A member of the Home Theater Specialists of America buying organization (HTSA), it operates nine boutique stores in New York, New Jersey and Connecticut and also sells direct over its Web site. The public company reported total sales of $42.4 million for fiscal year 2003, an increase of 2.2 percent over the prior fiscal year.
3601 Plains Blvd.
Amarillo, TX 79120
806 351 2300
www.gohastings.com
John Marmaduke, Chairman/President/CEO
Steve Hicks, VP Products
Allen Smith, Chief CE Buyer
2003 CE sales in millions: $45
2002 CE sales in millions: $44
Percentage change: 2.3%
Stores selling CE, 2003: 145
Stores selling CE, 2002: 140
Publicly held Hastings Entertainment is a self-described "multimedia entertainment retailer," combining the sale of books, music, software, periodicals, new and used DVDs, videos and video game hardware and software with the rental of videos, DVDs and video games in a superstore format. The company operates 145 superstores in 20 states, primarily in small- to medium-sized markets in the Midwestern and Western U.S. and typically 20,000 square feet in size. Total revenues for fiscal year 2004 were $508 million, a 2.6 percent increase from $495 million revenues of the prior fiscal year. All rentals and sales of pre-recorded media were extracted from the company's Top 100 CE listing.
2455 Paces Ferry Rd
Atlanta, GA 30339
770 433 8211
www.homedepot.com
Robert L. Nardelli, Chairman/President/CEO
John Costello, Exec. VP Merchandising and Marketing
2003 CE sales in millions: $55
2002 CE sales in millions: $49
Percentage change: 12.2%
Stores selling CE, 2003: 1,515
Stores selling CE, 2002: 1,370
The Home Depot is the world's largest home improvement retailer, operating 1,515 stores in the U.S. The publicly traded company reported total sales for fiscal 2004 of $64.8 billion, an 11.3 percent increase over the prior fiscal year's net sales of $58.2 billion. Its consumer electronics contribution consists largely of wireless telephone sales, batteries, connectors and other accessories.
1 HSN Dr.
St. Petersburg, FL, 33729
727 872 1000
www.hsn.com
Thomas McInerney, CEO, HSN and Electronic Retailing
Marty Nealon, President HSN USA
Richard Ogawa, VP Merchandising
2003 CE sales in millions: $159
2002 CE sales in millions: $194
Percentage change: -18.0%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
HSN (Home Shopping Network), a division of publicly held IAC/InterActive, pioneered electronic retailing and has grown into a global multi-channel retailer, with its 24-hour programming reaching more than 143 million households worldwide. That reach is reflected in its calendar year 2003 sales, which grew 9.3 percent domestically to $1.8 billion from $1.6 billion in fiscal year 2002.
421 West Main
Spokane, WA 99201
509 747 2624
www.onecall.com
Murray K. Huppin, President/CEO
Paul Lipton, VP Internet Division
David Kaplan, Chief CE Buyer
2003 CE sales in millions: $71
2002 CE sales in millions: $65
Percentage change: 9.2%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
Privately held Huppin's Hi-Fi, Photo and Video was established in 1908, and expanded its one-store footprint nationwide with the launch in April 1994 of its OneCall mail order/Internet division, which became one of the industry's first authorized CE e-tailers. Lines include TVs, camcorders, DVD, video, home theater, home and portable audio, and digital video, and the company has established a solid reputation for service and customer commitment. Total estimated sales for 2003 are $71 million, a 9.2 percent increase from the estimated $65 million for 2002.
111 S. E. 2nd Street
Miami, FL, 33131
305 379 0900
www.innovationcomputers.com
Ajay Khanna, President/CEO/Chairman
Jeff Kirshblum, VP Purchasing and Marketing
2003 CE sales in millions: $67
2002 CE sales in millions: $60
Percentage change: 11.7%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
Miami-based Innovation sold an estimated $67 million in computer-related products to consumers in 2003 through a single store and Web site, although the vast percentage of its business is conducted through the B-to-B channel. The company offers consumers and institutions a wide range of PC hardware and software products that includes desktop computers, notebooks, printers and scanners.
23 Park Row
New York, NY 10038
212 238 9000
www.jandr.com
Joe Friedman, CEO
Rachelle Friedman, President
Jack Wahrman, Sr. Merchandising Manager
2003 CE sales in millions: $263
2002 CE sales in millions: $286
Percentage change: -8.0%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
This privately held New York City institution, founded in 1971, had 2003 estimated consumer electronics revenues of $263 million, which it generated through its catalogs, Web site and single sprawling, block-long megastore in lower Manhattan. Located two blocks from the World Trade Center where many of its customers worked, the company lost significant Wall Street area revenue in the wake of September 11 and has been relying on its Internet operations to help rebuild sales.
6501 Legacy Dr.
Plano, TX 75024
972 431 1000
www.jcpenney.com
Allen Questrom, Chairman/CEO
Vanessa Gaspasna, President
John Kendig, VP Hard Home
Ron Price, Chief CE Buyer
2003 CE sales in millions: $95
2002 CE sales in millions: $95
Percentage change: 0.0%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Publicly held J.C. Penney sells consumer electronics chiefly through the JCPenney catalog and via its e-commerce Web site, jcpenney.com. Total revenues for the direct sales division for fiscal year 2004 were $2.699 billion, an increase of 3.3 percent from the prior fiscal year of $2.613 billion.
100 West St.
Pittsfield, MA 01201
413 496 3000
www.kbtoys.com
Michael Glazer, President/CEO
C.B. Alberts, Sr. VP Merchandising
2003 CE sales in millions: $218
2002 CE sales in millions: $273
Percentage change: -20.1%
Stores selling CE, 2003: 1,135
Stores selling CE, 2002: 1,320
Privately held K-B Toys operated 1,135 stores in 50 states, Guam and Puerto Rico during 2003 and offered online shopping at kbtoys.com and eToys.com, which it acquired and re-launched in October 2001. Due to severe competition in the 2003 holiday period, ostensibly from Wal-Mart, the company filed for Chapter 11 bankruptcy in January 2004. K-B plans to close at least 350 stores and recently announced its interest in selling its Internet business.
4900 W. 147th St.
Hawthorne, CA 90250
310 973 7373
www.kencrane.com
Ken Crane, President
Kam Shafi, Chief Merchandising Exec.
2003 CE sales in millions: $56
2002 CE sales in millions: $54
Percentage change: 3.7%
Stores selling CE, 2003: 8
Stores selling CE, 2002: 8
Privately held Ken Crane's is an eight-store audio/video chain in Los Angeles and Orange County, Calif., that was founded in 1949. Ken Crane's store locations continue to focus on its core business of high-end big-screen TVs and home theater.
5010 Vogel Rd.
Evansville, IN 47715
812 473 5464
www.kingsgreatbuys.com
Terry Oates, President
Robert Vanhouse, Chief Merchandising Executive
Mark Carmack, Chief CE Buyer
2003 CE sales in millions: $30
2002 CE sales in millions: $18
Percentage change: 66.7%
Stores selling CE, 2003: 42
Stores selling CE, 2002: 21
Privately held King's operates 42 stores under a variety of trade names in the Indiana, Kentucky and Illinois markets primarily selling consumer electronics, appliances and furniture products. In 2003, it acquired Big Sandy's Superstores and exited the mobile electronics category.
3100 W. Big Beaver Road
Troy, MI 48084
248 463 1021
www.kmart.com
Julian Day, President/CEO
Robert Atteberry, VP/General Merchandise Mgr.
2003 CE sales in millions: $1,728
2002 CE sales in millions: $2,215
Percentage change: -22.0%
Stores selling CE, 2003: 1,511
Stores selling CE, 2002: 1,827
Publicly traded Kmart operated 1,511 stores at the end of its 2003 fiscal year and also sold through its e-commerce Web site, kmart.com. The full line discounter sells low-end computer, audio, video and communications products and accessories in its CE departments. In January 2002, Kmart filed for bankruptcy and later completed its "fast-track" reorganization to emerge from Chapter 11 protection on May 1, 2003 with a new management team, better inventory controls and housekeeping, and one-third fewer stores, but still without any clearly defined strategy for differentiating itself from discount rivals Wal-Mart and Target. The latest blow came with the conviction of chief Kmart licensor Martha Stewart, although the impact of her legal woes on Kmart sales appears to be muted thus far.
1605 W. Olympic Blvd. Suite #600
Los Angeles, CA 90015
213 386 4412
www.lacuracao.com
Ron Azarkman, President/CEO
Jerry Azarkman, Exec. VP Marketing
Lee Barak, Chief CE Buyer
2003 CE sales in millions: $109
2002 CE sales in millions: $95
Percentage change: 14.7%
Stores selling CE, 2003: 4
Stores selling CE, 2002: 3
Privately held La Curacao is among the largest U.S. department stores that caters specifically to the Hispanic market. It opened its fourth store in 2003, which like its predecessors serves Hispanic communities within the greater Los Angeles area.
141 N. Civic Drive
Walnut Creek, CA 94596
925 937 1170
www.longs.com
Warren S Bryant, CEO/Chairman
Joanne Windover, Chief CE Buyer
2003 CE sales in millions: $27
2002 CE sales in millions: $25
Percentage change: 8.0%
Stores selling CE, 2003: 400
Stores selling CE, 2002: 400
Founded in 1938, publicly held Longs Drug Stores had 400 stores in 2003 that carried consumer electronics. The company has over 470 stores in total in California, Hawaii, Washington, Nevada, Colorado and Oregon. Total 2003 revenues were $4.5 billion, up 2.2 percent from prior year sales of $4.4 billion.
1605 Curtis Bridge Rd
Wilkesboro, NC 28697
336 658 4000
www.lowes.com
Robert Tillman, Chairman/CEO
Robert Niblock, President
Dale Pond, Sr. Exec. VP Merchandising
2003 CE sales in millions: $50
2002 CE sales in millions: $42
Percentage change: 19.0%
Stores selling CE, 2003: 952
Stores selling CE, 2002: 854
The 57-year old publicly traded chain is the world's second largest home improvement retailer behind The Home Depot, but it's working hard to narrow the gap. The company operated 952 stores in fiscal 2004, up from 854 stores in 2003, and grew its revenues 18.1 percent to $30.8 billion last year, compared to 2002 revenues of $26.1 billion. Its CE involvement is chiefly in telephones, connectors, cables and other accessories, but it is its burgeoning major appliance business that has Sears and Home Depot on red alert.
6305 S. 231st Street
Kent, WA 98032
253 372 4434
www.magnoliahifi.com
Jim Tweten, President/CEO
Al Conrad, VP Merchandising
2003 CE sales in millions: $103
2002 CE sales in millions: $100
Percentage change: 3.0%
Stores selling CE, 2003: 22
Stores selling CE, 2002: 19
Founded as Magnolia Hi-Fi in 1954 and now a wholly owned subsidiary of Best Buy Inc., it operates 22 stores in Washington, Oregon and California. A high-end consumer electronics retailer, the company specializes in audio, video, home theater, custom sales and installation, car audio sales and installation, and communication products. The company opened three stores in Southern California in 2003, and will begin testing a new "mini-Magnolia" format within three Best Buy stores going forward.
3044 Catlin Avenue
Quantico, VA 22134
703 784 9517
www.usmc-mccs.org
Michael Downs, Director
Cindy Whitman-Lacy, Head of Retail
Nancy Blake, Chief CE Buyer
2003 CE sales in millions: $67
2002 CE sales in millions: $73
Percentage change: -8.2%
Stores selling CE, 2003: 15
Stores selling CE, 2002: 15
The Marine Corps Exchange (MCX) operates 15 main stores and multiple associated facilities. MCX also sells through its catalog and over its extensive e-commerce Web sites, which include 17 base portal sites and four MCX sites. Customers of this retail service branch include active duty military, National Guard members, reservists, retirees and their families.
611 Olive Street
St. Louis, MO 63101
314-342-6300
www.mayco.com
Gene Kahn, Chairman/CEO
John Dunham, President
Steve Nelson, Sr. VP, Stores and Merchandising
2003 CE sales in millions: $155
2002 CE sales in millions: $135
Percentage change: 14.8%
Stores selling CE, 2003: 444
Stores selling CE, 2002: 443
Publicly held May Department Stores Co. operates a chain of 444 well-branded regional department stores under the trade names of Lord & Taylor, Famous-Barr, Filene's, Foley's, Hecht's, Kaufmann's, L.S. Ayres, Meier & Frank, Robinsons-May, Strawbridge's, and The Jones Store, as well as a bridal group of stores in 46 states, the District of Columbia and Puerto Rico. Total store sales for the company in fiscal year 2004 were $13.3 billion, a decline of 1.1 percent from $13.5 billion during the prior year. The company opened 10 new department stores in 2003 and plans to open 9 new department stores in 2004, and has begun to re-enter the CE category with personal audio and other portable electronics.
4119 Leap Road
Hilliard, OH 43026
614 850 3000
www.microcenter.com
Richard Mershad, President/CEO
Kevin Jones, VP Merchandising
Sean Beaupre, Chief CE Buyer
2003 CE sales in millions: $859
2002 CE sales in millions: $795
Percentage change: 8.1%
Stores selling CE, 2003: 20
Stores selling CE, 2002: 20
This privately held computer specialty retailer, founded in 1979, operates 20 stores in over a dozen U.S. markets coast to coast, plus an e-tail site, Micro Center Online. Its parent company is Micro Electronics, a privately held billion-dollar technology firm. Stores utilize a "dedicated departmental" approach, with layouts, products, departments and staff organized along twelve separate categories based on the personal computer industry and the way people shop for technology products. Total estimated sales for 2003 are $859 million, an 8.1 percent increase from the estimated $795 million for 2002.
10400 Yellow Circle Drive
Minnentonka, MN 55343
952 931 8800
www.musicland.com
Eric Wiesman, CEO
Mike Madden, President/COO
Lew Garrette, VP Purchasing
Scott Burtness, Chief CE Buyer
2003 CE sales in millions: $156
2002 CE sales in millions: $187
Percentage change: -16.6%
Stores selling CE, 2003: 950
Stores selling CE, 2002: 1,195
Musicland was founded in 1956 and was acquired by Best Buy in 2001. Within two years, Best Buy put the division up for sale as a result of poor CD sales, slow mall traffic and poor results from its attempt to re-merchandise the stores with more CE hardware. The private equity group Sun Capital Partners assumed ownership of the operation in June 2003. Musicland continues to operate in 48 states, Puerto Rico and the Virgin Islands primarily under the trade names Sam Goody, Suncoast Motion Picture Company and Media Play. By the end of 2003, the company had been scaled back to 950 stores from about 1,200 units in the prior year.
209 Edison Park Drive
Gaithersburg, MD 20878
301 921 0700
www.myeremco.com
Edward Myer, Chairman
Jon Myer, President/CEO
Gary Yacoubian, VP Sales
David Glassman, Chief CE Buyer
2003 CE sales in millions: $31
2002 CE sales in millions: $28
Percentage change: 10.7%
Stores selling CE, 2003: 9
Stores selling CE, 2002: 9
Privately held MyerEmco was founded in 1955. This high end audio/video and home theater retailer, a member of the Progressive Retailers Organization, or PRO Group, continues to increase its capabilities in custom home installation services, including home automation systems for its customers. The company has nine stores in Maryland, Virginia and Washington, D.C., and is expected to open a 10th unit this year.
3280 Virginia Beach Blvd.
Virginia Beach, VA 23452
757 463 6200
www.navy-nex.com
Rear Admiral Bill Maguire, Commander/CEO
Bob McGinty, Chief Merchandising Officer
Brian Miller, Chief CE Buyer
2003 CE sales in millions: $90
2002 CE sales in millions: $82
Percentage change: 9.8%
Stores selling CE, 2003: 99
Stores selling CE, 2002: 100
Sales and store count for Navy Exchange Service Command (NEXCOM) represent global operations. Products carried include audio/video, personal computers (including hardware, peripherals, software and accessories), fax machines, home phones and answering devices. NEXCOM ended its year with 99 Navy Exchange Stores (NEX) worldwide, with slightly more than one-half of these located within the U.S.
700 S. 72nd St.
Omaha, NE 68114
402 397 6100
www.nfm.com
Irv Blumkin, Chairman
Ron Blumkin, President/COO
Jay Buchanan, Chief CE Buyer
2003 CE sales in millions: $128
2002 CE sales in millions: $82
Percentage change: 56.1%
Stores selling CE, 2003: 2
Stores selling CE, 2002: 1
This legendary home furnishings retailer, founded by the Blumkin family and owned by investor Warren Buffett's Berkshire Hathaway retail group, is a member of the NATM Buying Corp. Nebraska Furniture Mart's original 430,000-square-foot facility, located outside Omaha, Neb., offers consumers furniture, floor coverings and major appliances in addition to consumer electronics, and is touted as "America's largest volume home furnishings store." A second 450,000-square-foot retail facility was opened near Kansas City in August 2003 and is meeting and/or exceeding expectations, the company said.
2200 Old Germantown Road
Delray Beach, FL 33445
561 438 4800
www.officedepot.com
Bruce Nelson, Chairman/CEO
Jerry Colley, President, North American Stores
Joslyn Carter-Miller, Exec. VP Merchandising and Marketing
John Lostroscio, Chief CE Buyer
2003 CE sales in millions: $2,599
2002 CE sales in millions: $2,670
Percentage change: -2.7%
Stores selling CE, 2003: 900
Stores selling CE, 2002: 867
At the end of 2003, publicly traded Office Depot had 900 superstores throughout the U.S. and Canada, up from the 867 in operation in 2002. Total North American retail division sales for 2003 were $5.7 billion, representing a 3 percent decline from the prior year's $5.8 billion in total revenue.
3605 Warrensville Center Road
Shaker Heights, OH 44122
216 471 6900
www.officemax.com
Chris Miliken, Chairman/CEO
Gary Paterson, Retail Office Max President
Dirk Kettlewell Chief CE Buyer
2003 CE sales in millions: $1,672
2002 CE sales in millions: $1,618
Percentage change: 3.3%
Stores selling CE, 2003: 938
Stores selling CE, 2002: 939
Publicly traded Boise Cascade completed its acquisition of OfficeMax in December 2003. A new Boise Office Solutions division was formed to operate the chain, which still maintains its retail OfficeMax headquarters outside Cleveland. OfficeMax ended 2003 with 943 stores in the U.S. in comparison to 939 domestic stores at the end of 2002.
150 Price Pkwy
Farmingdale, NY 11735
631 843 4300
www.pcrichard.com
Alfred Richard, Chairman
Gary H. Richard, President/CEO
Gregg Richard, VP Merchandising
2003 CE sales in millions: $444
2002 CE sales in millions: $437
Percentage change: 1.6%
Stores selling CE, 2003: 46
Stores selling CE, 2002: 44
This privately held, family-run electronics, major appliances and computer retailer began life as a Brooklyn hardware store in 1909 and now operates its signature red and white superstores throughout metropolitan New York, including parts of New Jersey and Long Island. The company has increased its store count to 47 stores from 44 units in 2002 and plans to add two additional Manhattan locations this year. Half of the store base also has mobile audio and video installation centers.
24120 Garnier St.
Torrance, CA 90505
310-784-6100
www.pacificsales.com
Gerald Turpanjian, President
John Zorich, Chief of Merchandising
Dave Sheek, Chief CE Buyer
2003 CE sales in millions: $52
2002 CE sales in millions: $46
Percentage change: 13.0%
Stores selling CE, 2003: 5
Stores selling CE, 2002: 5
Privately held Pacific Sales focuses primarily on major appliances in the Southern California market. Five of its thirteen big box stores also carry consumer electronics, with an emphasis on home theater products.
18537 E. Gale Ave.
City of Industry, CA 91748
626 839 8080
www.pcclub.com
Jackson Lan, Chairman/President/CEO
Tammy Chan, Director of Marketing and Merchandising
Juliana Chen, Chief CE Buyer
2003 CE sales in millions: $110
2002 CE sales in millions: $101
Percentage change: 8.9%
Stores selling CE, 2003: 55
Stores selling CE, 2002: 44
Privately held PC Club opened its first store in 1992, and today has 55 retail locations in the 11 West and Mid-Western states of California, Arizona, Oklahoma, Oregon, Ohio, Washington, Nevada, Colorado, Indiana, Utah and New Mexico. It sells a wide assortment of computers and computer-related products, ranging from accessories and enterprise servers to complete IT solutions. It credits its success to seven-day-a-week service, local tech support, competitive prices and a knowledgeable and customer-friendly staff.
730 Milford Road
Merrimack, NH 03054
603 683 2181
www.pcconnection.com
Patricia Gallup, Chairman/CEO
Robert Wilkins, Exec. VP
2003 CE sales in millions: $53
2002 CE sales in millions: $48
Percentage change: 10.4%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Publicly held PC Connection is a direct marketer of computer systems and peripherals sold through catalogs, telemarketing and its e-commerce Web site. Last year's sales were $1.3 billion, an increase of 10.2 percent from 2002 sales of $1.2 billion. Total revenues include consumer sales as well as the small office and home office market and corporate sales. The Top 100 figures are estimates for consumer sales.
2555 West 190th St
Torrance, CA 90504
310 354 5600
www.pcmall.com
Frank Khulusi, Chairman/President/CEO
Dan Devries,Exec. VP Marketing
Sean Mollet, Chief CE Buyer
2003 CE sales in millions: $195
2002 CE sales in millions: $173
Percentage change: 12.7%
Stores selling CE, 2003: 2
Stores selling CE, 2002: 2
Business-to-business sales continue to outpace consumer sales at publicly held PC Mall, whose revenues are consolidated to include revenue from its two wholly owned subsidiaries, eCost.com and eLinux. Its core business is represented primarily by the PC Mall and MacMall trade names. Total sales in 2003 were $976 million, a 13.1 percent increase over prior year sales of $863 million.
174 Route 17 North
Rochelle Park, NJ 07662
201 587 9600
www.pcwarehouse.com
Robin Lu, President
Reza Shafei, VP Merchandising
2003 CE sales in millions: $62
2002 CE sales in millions: $79
Percentage change: -21.5%
Stores selling CE, 2003: 95
Stores selling CE, 2002: 98
Privately held PC Warehouse boasts 95 retail locations that are both company-owned and franchised, as well as mail order business and e-commerce operations. The operation primarily services small- to medium-sized business, and generated estimated total revenue of $310 million in 2003, a decline of 27.4 percent from total estimated revenue in 2002.
1200 Wilson Dr., Studio Park
West Chester, PA 19380
484 701 1000
www.qvc.com
Doug Briggs, President/CEO
Darlene Daggett, President, U.S. Commerce
Chris Lewis, Chief CE Buyer
2003 CE sales in millions: $404
2002 CE sales in millions: $463
Percentage change: -12.7%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 1
QVC has emerged as one of the world's largest interactive commerce companies, with TV direct merchandising and e-commerce service in the U.S., U.K., Germany and Japan. In September 2003, Liberty Media completed its acquisition of QVC from a prior partial ownership position. Total QVC U.S. revenue in 2003 was $3.8 billion, representing a gain of 3.8 percent over 2002 sales of $3.7 billion.
2301 S. 300 W.
Salt Lake City, UT 84115
801 461 3900
www.rcwilley.com
William H. Child, Chairman
Scott Hymas, CEO
Jeff Child, President
Lorne Schmunk, VP Merchandising
John Leavitt, Chief CE Buyer
2003 CE sales in millions: $126
2002 CE sales in millions: $127
Percentage change: -0.8%
Stores selling CE, 2003: 9
Stores selling CE, 2002: 8
Founded in 1932 by Rufus Call Willey, who opened his first store in 1949, R.C. Willey is currently owned by Warren Buffett's Berkshire Hathaway investment group. This major appliances, consumer electronics, furniture and flooring chain operates nine stores (average size: 100,000 square feet) and two budget centers in Utah, Idaho and Nevada. Its newest superstore — and second Las Vegas area unit — opened in Summerlin, Nev., in May 2003, and a third Nevada location in Reno is slated to open in 2005.
100 Throckmorton, Suite 1800
Forth Worth, TX 76102
817 415 3011
www.radioshack.com
Leonard Roberts, Chairman/CEO
David Edmondson, President/COO
Richard Borinstein, Chief CE Buyer
2003 CE sales in millions: $4,649
2002 CE sales in millions: $4,577
Percentage change: 1.6%
Stores selling CE, 2003: 7,042
Stores selling CE, 2002: 7,213
RadioShack is one of the nation's largest consumer electronics retailers, and offers both on- and off-line shopping capabilities through its stores, catalogs and e-commerce Web site. With more than 7,000 company-owned and franchised dealers, total 2003 store sales were $4.7 billion, compared to total sales of $4.6 billion the previous year, an increase of 1.6 percent. The company is currently remerchandising its assortment with home entertainment products by Samsung, Sony, Onkyo and Panasonic; has swapped out DirecTV for DISH satellite sales; is building its digital camera offering; is re-fixturing its stores; and is enjoying a robust business in cellphone subscriptions through its partnerships with Verizon and Sprint.
575 Madison Avenue
New York, NY 10022
212 949 6935
www.rcsnet.com
Charles Tebele, Chairman/President/CEO
Anees Kahn, Chief CE Buyer
2003 CE sales in millions: $87
2002 CE sales in millions: $96
Percentage change: -9.4%
Stores selling CE, 2003: 1
Stores selling CE, 2002: 3
Founded in 1990, RCS Computer Experience maintains one high profile showroom and an e-commerce site, rscnet.com. Located in Midtown Manhattan at the tony intersection of Madison Ave. and E. 56th St., RCS caters to high-end consumers and corporate accounts. Product categories include computers, handhelds, peripherals; digital cameras, personal audio, flat panel TVs, computer and entertainment software, and accessories. Revenue figures represent for total sales.
2875 Needmore Road
Dayton, OH 45414
937 276 3931
www.rexstores.com
Stuart Rose, Chairman/CEO
Keith Magby, VP Operations
2003 CE sales in millions: $347
2002 CE sales in millions: $348
Percentage change: -0.3%
Stores selling CE, 2003: 248
Stores selling CE, 2002: 255
Publicly traded Rex Stores, a retailer of consumer electronic products and appliances, operates 248 locations in 37 states. The units average slightly over 11,000 square feet in size and are located primarily in small- to medium-size markets. Total sales in fiscal 2004 were $417 million, representing a decrease of 2.8 percent from the $429 million reported for the prior fiscal year.
30 Hunter Lane
Camp Hill, PA 17011
717 761 2633
www.riteaid.com
Robert Miller, Chairman
Mary Sammons, President/CEO
Bill Renz, VP Merchandising
Mark Coleman, Chief CE Buyer
2003 CE sales in millions: $70
2002 CE sales in millions: $70
Percentage change: 0.0%
Stores selling CE, 2003: 3,382
Stores selling CE, 2002: 3,404
Publicly traded drug-store chain Rite Aid operated 3,382 stores at the end of fiscal year 2004, compared to 3,404 stores during the prior year. Stores carry a limited variety of consumer electronics products including promotionally-priced audio/video, blank and pre-recorded media, and accessories. Total sales in fiscal 2004 were $16.5 billion, representing an increase of 5 percent, compared to $15.7 billion sales in the prior year.
6711 Ritz Way
Beltsville, MD 20705
301 419 0000
www.ritzcamera.com
David Ritz, Chairman/CEO
David Dimont, VP
2003 CE sales in millions: $501
2002 CE sales in millions: $456
Percentage change: 9.9%
Stores selling CE, 2003: 1,310
Stores selling CE, 2002: 1,305
Privately held Ritz Camera operates approximately 1,300 stores in the U.S., and following the October 2001 acquisition of archrival Wolf Camera, became the No. 1 photo retailer in the country with a presence in 48 states and the District of Columbia. Estimated consumer electronics sales in 2003 were $501 million, representing a 9.9 percent increase from estimated sales of $456 million in 2002. The specialty chain is anchored by an aggressive digital printing strategy which combines self-service kiosks, digital minilabs and Internet print services in an effort to corral digital camera purchasers back in-store to make prints from their digital images. The company has grown largely on the back of its high-margin photofinishing business and expanded its national footprint.
2010 Main Street, Ste. 400
Irvine, CA 92614
949-442-0202
www.ritzinteractive.com
David Ritz, Chairman
Fred Lerner, President/CEO
Andre Brysha, VP Marketing
2003 CE sales in millions: $66
2002 CE sales in millions: $56
Percentage change: 17.9%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Privately held Ritz Interactive is a separate entity from Ritz Camera, which was spun off as an e-commerce arm in 1999. The privately held e-commerce company focuses on the photo-specialty and marine-specialty markets. E-tail operations include the flagship RitzCamera.com as well as former foes PhotoAlley.com and CameraWorld.com. It launched the full-line CE site RitzElectronics.com in 2002. Digital camera sales helped buoy Interactive through the dot-com implosion of 2000, which claimed the lives of many online competitors.
608 S.W. Eighth St.
Bentonville, AK 72716
479 277 7000
www.samsclub.com
Kevin Turner, President/CEO
Doug McMillan, Exec. VP Merchandising
Mike Bratcher, Chief CE Buyer
2003 CE sales in millions: $2,763
2002 CE sales in millions: $2,536
Percentage change: 9.0%
Stores selling CE, 2003: 538
Stores selling CE, 2002: 525
A division of publicly traded Wal-Mart, Sam's Club is the No. 2 ranked members-only warehouse club, behind Costco and ahead of BJ's. In fiscal year 2004, the company operated 538 stores and reported total sales of $34.5 billion, representing an 8.9 percent increase over the previous fiscal year sales of $31.7 billion.
3333 Beverly Road
Hoffman Estates, IL 60179
847 286 2400
www.sears.com
Alan J Lacy, Chairman/President/CEO
Dan Laughlin, Sr. VP/General Merchandise Manager CE
John Schlenner, Divisional Merchandise Manager
2003 CE sales in millions: $2,300
2002 CE sales in millions: $2,500
Percentage change: -8.0%
Stores selling CE, 2003: 1,663
Stores selling CE, 2002: 1,632
Publicly traded Sears had 871 full-line stores and 1,105 specialty stores in the U.S. at the end of 2003 that carried consumer electronics. For 2003, total merchandise sales and services hit $36.4 billion, compared to $35.7 billion in 2002, an increase of 1.9 percent. Sears saw significant repositioning and restructuring last year as it sold-off its credit and finance division and its National Tire & Battery business, and attempted to turn around monthly comp sale declines in its CE department by adding 22 SKUs of flat panel TVs, winning the exclusive launch of Cablevision's Voom HD satellite service and introducing DVD movies and exclusive CE products like a miniature Sanyo camcorder and still camera and a combo DVD recorder and VCR from Sansui. The revamp carries into 2004 with a forthcoming re-assortment and department retrofit.
650 Davis St.
San Francisco, CA 94111
415 445 6000
www.sharperimage.com
Richard Thalheimer, Chairman/CEO
Tracy Wan, President/COO
Bill Feroe, Sr. VP Merchandising
Bob Pintane, Chief CE Buyer
2003 CE sales in millions: $130
2002 CE sales in millions: $105
Percentage change: 23.8%
Stores selling CE, 2003: 145
Stores selling CE, 2002: 127
Sharper Image is an international specialty retailer of unique and innovative personal electronics and gift products. A significant and growing proportion of sales are of proprietary products created by the company's product development group, Sharper Image Design. The company's principal selling channels include 149 Sharper Image specialty stores throughout the United States; the Sharper Image monthly catalog with annual circulation in excess of 85 million; and its primary Web site, sharperimage.com. The company also sells its products through its own online auction Web site and an online outlet store to help manage refurbished and closeout inventory. The company also has business-to-business sales teams for marketing its exclusive and proprietary products for corporate incentive and reward programs and for wholesale to selected U.S. and international retailers. Total revenues for fiscal 2003 were $648 million, a 26 percent increase from the prior fiscal year's $514 million.
700 Pilgrim Way
Green Bay, WI 54304
920 497 2211
www.shopko.com
Jack Eugstar, Chairman
Sam Duncan, President/CEO
Doug Wurl, Sr. VP Merchandising
Steve Boyea, Chief CE Buyer
2003 CE sales in millions: $263
2002 CE sales in millions: $263
Percentage change: 0.0%
Stores selling CE, 2003: 359
Stores selling CE, 2002: 364
Publicly traded ShopKo operated 359 stores at the end of its fiscal year 2004. This store base includes 141 specialty discount stores operating under the ShopKo trade name in mid-sized and larger cities, and 218 Pamida discount stores located in smaller, rural communities. ShopKo maintains a footprint in 23 states, primarily in the Midwest, Western Mountain and Pacific Northwest regions. Consolidated fiscal year 2004 retail sales were $3.3 billion, compared to $3.2 billion for the previous year, a decline of 1.7 percent.
501 N. Ann Arbor, Suite A
Oklahoma City, OK 73128
405 942 0311
www.shopaarons.com
Kevin Leary, Director of Operations
2003 CE sales in millions: $29
2002 CE sales in millions: $44
Percentage change: -34.1%
Stores selling CE, 2003: 11
Stores selling CE, 2002: 25
Sight 'n Sound is a subsidiary of the public held company Aaron Rents. The former NATM buying group dealer was founded over 30 years ago, and credited its past success to founder Darrell Chabino's selection of overlooked secondary markets and his pioneering emphasis on extended warranty sales, private label credit cards and class B credit financing within the regional electronics and appliance channel. The company currently operates 11 stores in Kansas, Oklahoma and Texas, down from 25 at the time of its 2002 acquisition.
500 Staples Dr.
Framingham, MA 01702
508 253 5000
www.staples.com
Thomas Stemberg, Chairman
Ronald Sargent, President/CEO
Dave Perron, Exec. Sr. VP Merchandising and Supply Chain Management
Peter Scala, Chief CE Buyer
2003 CE sales in millions: $4,022
2002 CE sales in millions: $3,676
Percentage change: 9.4%
Stores selling CE, 2003: 1,358
Stores selling CE, 2002: 1,291
Publicly traded Staples operates worldwide with more than 1,600 office superstores in the U.S. Canada and Europe. Founded in 1986, Staples is a top retailer of office supplies, business services, furniture and electronics technology products to consumers and businesses. Total revenues for fiscal year 2004 for its North American retail and delivery unit were $11.6 billion, up 9.7 percent from the prior fiscal year's $10.6 billion tally.
1000 Nicollet Mall
Minneapolis, MN 55403
612 304 6073
www.target.com
Bob Ulrich, Chairman/CEO
Gregg Steinhafel, President, Target Stores
Steve Eastman, VP, Merchandising
Bob Guelich, Chief CE Buyer
2003 CE sales in millions: $4,962
2002 CE sales in millions: $4,799
Percentage change: 3.4%
Stores selling CE, 2003: 1,225
Stores selling CE, 2002: 1,147
Target Stores, the flagship discount division of publicly traded Target Corp., operates 1,225 big box stores. The parent company also operates 266 Mervyn's midline stores and 62 Marshall Field's department stores, and has expressed an interest in divesting itself of both. CE figures are for the Target stores only, which enjoyed total sales in fiscal year 2004 of $41.4 billion, an increase of 12 percent from the previous year's $36.9 billion bounty. The CE departments reflect the company's designer chic ethos by carrying branded assortments under the Disney and Eddie Bauer brands, along with a proprietary line of female-directed small electronics by Sony-dubbed Liv.
2500 Del Monte St.
Sacramento, CA 95691
916 373 2500
www.towerrecords.com
Russell Solomon, Chairman
Allen Rodriguez, President/CEO
DeVaughn Searson, Exec. VP
Kevin Lenic, Chief CE Buyer
2003 CE sales in millions: $56
2002 CE sales in millions: $61
Percentage change: -8.2%
Stores selling CE, 2003: 96
Stores selling CE, 2002: 103
Privately held MTS of Sacramento, Calif., is the parent of Tower Records, one of the largest retailers of pre-recorded music in the U.S. The company operated approximately 96 Tower Records stores domestically in 2003, down from 103 units in 2002. Ailing from the music industry's dramatic downturn in CD sales, MTS began an unsuccessful search for merger or acquisition partners in May 2003, which ultimately led to its filing for Chapter 11 bankruptcy protection in February 2004. The company emerged from Chapter 11 in March with the founding family only retaining 15 percent of the business.
1 Geoffrey Way
Wayne, NJ 07470
201 262 7800
www.toysrus.com
John Eyler, Chairman/President/CEO
Jim Feldt, Exec. VP Merchandising and Marketing
2003 CE sales in millions: $1,165
2002 CE sales in millions: $1,206
Percentage change: -3.4%
Stores selling CE, 2003: 681
Stores selling CE, 2002: 681
The publicly held category killer operates separate divisions of Toys 'R' Us in the U.S. and internationally, plus the Babies "R" Us apparel and accessories chain. Domestically, it operates 681 toy stores, sells over its Web site and operates three co-branded online stores on the Amazon.com platform. Total sales in the U.S for Toys 'R' Us in fiscal 2004 were $6.5 billion, compared to the previous year sales of $6.8 billion, a 4.1 percent decline. During 2003, the company announced its intent to shut its freestanding Kids "R" Us and Imaginarium stores. Office Depot has acquired 124 of the former Kids "R" Us store sites, which represents the majority of real estate, for its own expansion.
38 Corporate Circle
Albany, NY 12203
518 452 1242
www.fye.com
Robert Higgins, Chairman/CEO
Fred Fox, Exec. VP, Merchandising and Marketing
Mark Berrada, Chief CE Buyer
2003 CE sales in millions: $113
2002 CE sales in millions: $103
Percentage change: 9.7%
Stores selling CE, 2003: 881
Stores selling CE, 2002: 855
Publicly traded Trans World Entertainment is a specialty music and video retailer operating 881 stores across the U.S., the Virgin Islands and Puerto Rico. It also maintains a retail Web site. Its stores are divided into two categories: mall-based and freestanding. Its national mall-based portfolio is now united under the brand name FYE (For Your Entertainment), while freestanding stores include Coconuts, Strawberries, Spec's, Planet Music and the just-added Wherehouse Music, which it acquired with the 2003 purchase of Wherehouse Entertainment and CD World. Sales in fiscal year 2004 were $1.3 billion, a 3.8 percent increase from the prior year's $1.3 billion.
10 Pequot Way
Canton, MA 02021
781 830 3000
www.tweeter.com
Sandy Bloomberg, Chairman
Jeffrey Stone, President/CEO
Philo Pappas, Sr. VP/Chief Merchandising Officer, Chief CE Buyer
2003 CE sales in millions: $792
2002 CE sales in millions: $794
Percentage change: -0.3%
Stores selling CE, 2003: 174
Stores selling CE, 2002: 171
Publicly traded Tweeter Home Entertainment Group is a specialty retailer of mid-to high-end audio, mobile audio, wireless and video consumer electronics products and custom installation service. The company currently operates 174 stores under the Tweeter, Hi-Fi Buys, Sound Advice, Bang & Olufsen, Electronic Interior, Showcase Home Entertainment and Hillcrest High Fidelity retail trade names. Fiscal year 2003 total corporate sales were $787 million compared to the prior calendar year sales of $796 million, a decline of 1.1 percent. The company is currently revamping its business model to improve logistics, boost profitability and prepare it for what it anticipates will be the coming convergence of A/V and IT products.
321 W. 84th Ave. Ste A
Thornton, CO 80260
303 412 2500
www.ultimateelectronics.com
Bill Pearse, Chairman
Dave Workman, President/CEO
Jim Pearse, Sr. VP Marketing and Merchandising
Steve Wood, Chief CE Buyer
2003 CE sales in millions: $712
2002 CE sales in millions: $704
Percentage change: 1.1%
Stores selling CE, 2003: 65
Stores selling CE, 2002: 58
Publicly held Ultimate Electronics is a leading specialty retailer of home entertainment and consumer electronics products with retail stores in 14 Western and Midwest states. The company has 65 stores in total that operate under the trade names Ultimate Electronics and SoundTrack. Sales in fiscal year 2004 were $712 million, a 1.1 percent increase from the prior year of $704 million. Under the management of recently named CEO and company veteran Dave Workman, the company is attempting to re-establish its market position with shoppers and regain the sales momentum lost last year due to problems with a new MIS, misdirected advertising and a challenging entry into the new Dallas-Ft. Worth market. Turnaround measures include extending its credit facility from $80 million to $100 million, with an option to increase the amount to $125 million; the introduction of DVD software; and the addition of turnaround specialist Peter Hanelt to assist in returning the company to profitability.
6740 Shady Oak Rd.
Eden Prairie, MN 55344
952 943 6000
www.shopnbc.com
Will Lansing, President
Richard Barnes, COO
Brenda Bohler, Sr. VP Merchandising
Tom Bergen, Chief CE Buyer
2003 CE sales in millions: $98
2002 CE sales in millions: $97
Percentage change: 1.0%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
ShopNBC is the third largest home shopping network in the U.S. and the flagship media property of ValueVison. GE Equity and its NBC subsidiary own approximately 40 percent of ValueVision, which reported consolidated total sales of $617 million in its 2004 fiscal year, representing an 11.2 percent increase over the prior year's $555 million.
500 Strander Blvd.
Seattle, WA 98188
206 444 1655
www.videoonly.com
Peter Edwards, President
James Lothian, Chief CE Buyer
2003 CE sales in millions: $95
2002 CE sales in millions: $95
Percentage change: 0.0%
Stores selling CE, 2003: 15
Stores selling CE, 2002: 14
Established in 1983, privately held Video Only is one of the largest independent consumer electronics dealers in the Pacific Northwest, with 14 stores and some 200 employees in Washington, Oregon and Northern California. A member of the NATM Buying Corp., the company's product mix includes a broad selection of better TV, video and audio goods.
200 Wilmot Road
Deerfield, IL 60015
847 914 2500
www.walgreens.com
David Bernauer, Chairman/CEO
Jeffery Rein, President
Gary Platek, Divisional Merchandising Manager
Dan Potts, Chief CE Buyer
2003 CE sales in millions: $250
2002 CE sales in millions: $191
Percentage change: 30.9%
Stores selling CE, 2003: 4,420
Stores selling CE, 2002: 3,950
Publicly traded No. 1 national drug store chain Walgreens operated 4,420 stores in 44 states and Puerto Rico at the end of its 2003 fiscal year. Total sales for fiscal year 2003 were $32.5 billion, compared to fiscal year 2002 sales of $28.7 billion, an increase of 13.3 percent. The company plans new store expansions throughout fiscal 2004 with a concentration in California, the Carolinas, Florida, Texas and Washington.
702 SW Eighth St.
Bentonville, AK 72716
479 273 4000
www.wal-martstores.com
Rob Walton, Chairman
Lee Scott, President/CEO
Claire Watts, Exec. VP General Merchandise
Gary Severson, Chief CE Buyer
2003 CE sales in millions: $15,680
2002 CE sales in millions: $14,141
Percentage change: 10.9%
Stores selling CE, 2003: 2,949
Stores selling CE, 2002: 2,826
The world's largest retailer, publicly traded Wal-Mart operated 2,949 stores and super centers in the United States in fiscal 2004. Sales and store count are for U.S. stores only and exclude Sam's Club locations. The company also operates an e-commerce Web site. U.S. total sales in fiscal year 2004 were $174.2 billion, a 10.9 percent increase over the prior fiscal year's sales of $157.1 billion. Although the company claims it has no plans to physically expand its CE departments, Wal-Mart is developing its electronics assortment with increasingly higher-technology products, including a forthcoming line of DLP TVs and an expanded selection of LCD and plasma flat panel displays.
8800 E. Chaparral Rd.
Scottsdale, AZ 85250
480 346 4400
www.wirelessretailinc.com
Daniel McMahan, President/CEO
Chris Cagle, VP Consumer Direct Marketing
Scott Levinson, Chief CE Buyer
2003 CE sales in millions: $400
2002 CE sales in millions: $314
Percentage change: 27.4%
Stores selling CE, 2003: 2,320
Stores selling CE, 2002: 2,515
The privately held Wireless Retail is a kiosk-based wireless phone, broadband, satellite TV and satellite radio chain that sells those services through more than 2,300 staffed booths that can be found in Wal-Mart, Sam's Club, RadioShack, Blockbuster, Kmart and Menards stores and shopping malls. Revenue for 2003 increased 27 percent from 2002 to $400 million. Besides kiosks, Wireless Retail also maintains in-store CE shops in BJ's Wholesale Club that sell satellite, broadband and mobile phone services. To accommodate the company's rapid growth, it opened a new national distribution center in Southaven, Miss., in January 2004. The 175,000 square-foot center provides national direct-to-store fulfillment, direct-to-consumer fulfillment, and fulfillment of non-inventory components to its 2,500 plus locations.
1102 15th SW, Suite 102
Auburn, WA 98001
253 205 3000
www.zones.com
Firoz Lalji
Chairman, President/CEO
Scott Koerner, Exec. VP/COO
Jeff Hansen, VP Merchandising
Dan Flores, Chief CE Buyer
2003 CE sales in millions: $69
2002 CE sales in millions: $62
Percentage change: 11.3%
Stores selling CE, 2003: 0
Stores selling CE, 2002: 0
Zones, Inc. is a publicly traded, direct reseller of brand name computer products and services to small- to medium-sized businesses and large enterprise accounts. The company continues to shift its focus away from consumer sales in favor of enterprises, government and education customers. Zones currently offers over 150,000 products from more than 2,000 vendors, and sells these products through outbound and inbound call center account executives, specialty print and e-catalogs, and the Internet. Total revenue in 2003 was $461 million, an increase of 11.1 percent from 2002 sales of $415 million.