Virtuoso performance! How has Jordan Kitt's deftly adapted to nearly a century of changing...

"Our most important asset isn't on the balance sheet," declares William J. "Bill" McCormick, chairman and CEO of Jordan Kitt's Music. Is this a case of Enron-style accounting? Hardly. McCormick, who boasts a Harvard MBA and a well earned reputation for astute financial analysis, is simply acknowledging the role of a skilled and committed staff in determining the success of his 11-store retail chain. Well placed Jordan Kitt's locations stocked with the right inventory mix are valuable assets that are duly recorded in the corporate financials. But the 65-member sales staff, which i