Minoura Opens U.S. Warranty, Tech Support Center
HAYWARD, CA (BRAIN)--Minoura Japan announced the formation of a warranty and technical support center in Hayward, California. The center will be responsible for taking care of any warranty issues, technical support questions and small parts requests.
"This is a huge and necessary step in the growth of our company. We needed to bring this in-house to make sure that all of our customers, distributors, shops, and consumers would be taken care of by a fully trained, dedicated Minoura staff and that requests would be handled in a timely fashion," said Jeff Zell, Minoura's North American product manager.
Minoura offers a five-year unconditional warranty on all magnetic trainers and a two-year unconditional warranty on all stands and accessories.
The center will be open from 9 a.m. to 5 p.m., Monday-Friday, Pacific Standard Time. The shop can be reached by phone at (510) 538-8599, by fax at (510) 538-5899, or by email at minhelp@attglobal.net.
"This is a huge and necessary step in the growth of our company. We needed to bring this in-house to make sure that all of our customers, distributors, shops, and consumers would be taken care of by a fully trained, dedicated Minoura staff and that requests would be handled in a timely fashion," said Jeff Zell, Minoura's North American product manager.
Minoura offers a five-year unconditional warranty on all magnetic trainers and a two-year unconditional warranty on all stands and accessories.
The center will be open from 9 a.m. to 5 p.m., Monday-Friday, Pacific Standard Time. The shop can be reached by phone at (510) 538-8599, by fax at (510) 538-5899, or by email at minhelp@attglobal.net.
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