IGA Launches Online Training Program

CHICAGO -- IGA, a global supermarket network, has launched an online training certification program. Currently the E-learning program offers classes leading to certification in three entry-level job positions, including an introductory "Welcome" course and courses devoted to grocery stocker, courtesy clerk and cashier, according to a news release.

Information is transmitted to the students through auditory and visual components, which include interactive charts, department layouts and text. Course content provides information about the supermarket industry, basic retailer operations and key responsibilities for each position.

"We're at the cutting edge with career development Web-based application," said Paulo Goelzer, Ph.D., president of IGA Institute. "As soon as new information is ready, the site is instantly updated, overcoming the problem of outdated CD-ROMs or printed manuals. The online training manual makes it easy to train associates in any part of the world. This associate self-service program allows study at home or at the store, and always at their own pace. They can log on and off at will and never lose data."

Currently the E-learning program offers classes in three entry-level job positions, including an introductory "Welcome" course and courses devoted to grocery stocker, courtesy clerk and cashier. Information is transmitted to the students through auditory and visual components, which include interactive charts, department layouts and text. Course content provides information about the supermarket industry, basic retailer operations and key responsibilities for each position.

With a longstanding company focus on education, it's no surprise that IGA is behind one of the industry's more innovative approaches to training. "Our founder, J. Frank Grimes, believed that there's only one cash register, and it is activated by satisfied customers," said Dr. Thomas Haggai, IGA chairman and CEO. "He felt then as we do now. Through education, we can make each IGA Supermarket the best place to shop and the best place to work."