Capitalizing on Valentine's Day
February 08, 2010, 12:45 PM
Be the thought leader in suggestive ways to celebrate V-Day and reap sales as a result ...
Is Your Store a Playground?
February 05, 2010, 10:50 AM
Creating an interactive retail environment leads to increased customer engagement and sales.
Competition Is Good (to a Point)
February 02, 2010, 1:20 PM
Paying too much attention to what your competition is doing can handicap your business.
Poor Customer Service Could Be the Downfall of Your Business
January 20, 2010, 8:45 AM
Customers are frustrated with poor customer service, and are telling people online about their experiences ...
Social Media Takes Time, Dedication and Thought
January 18, 2010, 10:30 AM
You have to more than dabble in social media to achieve success.
Tips For Opening A Second Retail Location
January 12, 2010, 10:25 AM
Doing your homework and exercising patience can make the difference between success and failure ...
Customer Service Key To Increasing Sales
January 08, 2010, 12:05 PM
Five tips to increase sales through customer interaction and engagement ...
Considerations For Opening A Second Store Location
January 06, 2010, 2:45 PM
An operations manual is indispensable whether you have one store or 100 ...
New Year - New Resolutions
January 04, 2010, 12:15 PM
Resolutions for some of the biggest issues I encountered with clients in 2009 ...
What’s the repeatability of your store experience?
December 30, 2009, 10:50 AM
Create an experience that customers come back to again and again ...
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