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Real-World Retailing

If you're thinking about setting up shop or could use some guidance in running your store, this is the blog for you. A retail veteran who has worked with a vast range of products and services shares his wisdom as he advises clients on running their stores.
Latest Posts

Capitalizing on Valentine's Day
February 08, 2010, 12:45 PM
Be the thought leader in suggestive ways to celebrate V-Day and reap sales as a result ...

Is Your Store a Playground?
February 05, 2010, 10:50 AM
Creating an interactive retail environment leads to increased customer engagement and sales.

Competition Is Good (to a Point)
February 02, 2010, 1:20 PM
Paying too much attention to what your competition is doing can handicap your business.

Poor Customer Service Could Be the Downfall of Your Business
January 20, 2010, 8:45 AM
Customers are frustrated with poor customer service, and are telling people online about their experiences ...

Social Media Takes Time, Dedication and Thought
January 18, 2010, 10:30 AM
You have to more than dabble in social media to achieve success.

Tips For Opening A Second Retail Location
January 12, 2010, 10:25 AM
Doing your homework and exercising patience can make the difference between success and failure ...

Customer Service Key To Increasing Sales
January 08, 2010, 12:05 PM
Five tips to increase sales through customer interaction and engagement ...

Considerations For Opening A Second Store Location
January 06, 2010, 2:45 PM
An operations manual is indispensable whether you have one store or 100 ...

New Year - New Resolutions
January 04, 2010, 12:15 PM
Resolutions for some of the biggest issues I encountered with clients in 2009 ...

What’s the repeatability of your store experience?
December 30, 2009, 10:50 AM
Create an experience that customers come back to again and again ...



Latest Comments in Real-World Retailing posts

Welcome to our website: http://www.wowhotsale.com
The website wholesale for many kinds of fashion shoes, like the nike,jordan,prada,adidas, also including the jeans,shirts,bags,hat and the decorations. All the products are free shipping, and the the price is competitive, and also can accept paypal payment.,after the payment, can ship within short time.

free shipping
competitive price
any size available
We do wholesale and retail! All are extremely CHEAP, please visit: http://www.wowhotsale.com
...
By: jim on 2/7/10 at 10:50 AM
Is Your Store a Playground?
thanks for the comment Paul. Customer service truly is the differentiator these days but those companies providing it are few and far between.
By: Mike Kraus on 1/29/10 at 3:02 PM
Poor Customer Service Could Be the Downfall of Your Business
Welcome to our website: http://www.wowhotsale.com
The website wholesale for many kinds of fashion shoes, like the nike,jordan,prada,adidas, also including the jeans,shirts,bags,hat and the decorations. All the products are free shipping, and the the price is competitive, and also can accept paypal payment.,after the payment, can ship within short time.

free shipping
competitive price
any size available
We do wholesale and retail! All are extremely CHEAP, please visit: http://www.wowhotsale.com
Thank you for your visit ...
By: jim on 1/22/10 at 3:22 PM
Poor Customer Service Could Be the Downfall of Your Business
How about a company (theBoom/UME Voice) that advertises what a product can do on its website, ships the product, and when it doesn't do it, finally admits the web statement is misleading -- but doesn't change it. The same company ignores emails and voice messages from the customer and only responds when you manage to catch someone live by phone.
By: Paul Simon on 1/21/10 at 10:42 AM
Poor Customer Service Could Be the Downfall of Your Business
If you do not service your customer, rest assured your competitors will.....www.capcom-ncr.com ...
By: Slater on 1/7/10 at 9:38 AM
Keeping Ahead of Increasingly Knowledgeable Customers

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