Concepts is the preferred insurance provider for thousands of franchise owners and association members throughout the United States. Industry leaders in diverse retail and service segments count on BFIA for innovative insurance solutions delivered with unmatched customer service. Nationally recognized for over thirty years, BFIA is the affinity division of JMG/IC Insurance Agency, Inc. Headquartered in Nacogdoches, Texas, with offices in Houston and throughout Eastern Texas, JMG/IC is the leading agency in the region.

COMPLIANCE SERVICES CORPORATION

(800) 355-6946

(301) 990-7990

(301) 990-0665 FAX

18310 Montgomery Village Avenue, Suite 630,

Gaithersburg, MD 20879

Email: info@complianceservices.net

Internet: http://www.complianceservices.net

CONTACT: Becky Mullings, Director of Client Affairs; Brigitte Hudson, President

TYPE OF BUSINESS: Compliance Services Corporation (CSC) provides outsourced document tracking and compliance verification services. While CSC can track virtually any documents whereby one party owes another party information, CSC's specialty is tracking insurance certificates. Certain insurance requirements are spelled out in franchise agreements. CSC collects the certificates from the franchisees, reviews them for compliance and stores the certificates electronically. CSC contacts any insureds whose certificates are out of compliance to get the certificates fully compliant.

FRANCHISE BENEFIT SOLUTIONS

Diamond Companies, Inc.

(800) 536-2230

(248) 851-3606

(800) 888-1470 FAX

30445 Northwestern Highway, Suite 345, Farmington Hills, MI 48334

Email: bemard@ diamondcompanies.com

Internet: http://www.franchisebenefitsolutions.com

CONTACT: Bernard Rubenstein, President & CEO, Diamond Companies; Keith Vohwinkel, President, Franchise Benefit Solutions

TYPE OF BUSINESS: Employee Benefit Programs.

HYLANT GROUP

(800) 249-5268 (800) 2-HYLANT

(419) 259-2721

(419) 259-6099 FAX

811 Madison Avenue, Toledo, OH 43624

Email: jeannie.hylant@hylant.com

Internet: http://www.hylant.com

CONTACT: Jeannie Y. Hylant, Vice President; Maria Wholf, Program Manager

Troy Office

2301 West Big Beaver Road, Troy, MI 48084

Columbus Office

921 Chatham Lane, Columbus, OH 43221

TYPE OF BUSINESS: The Hylant Group, founded in 1935, is the 26th largest agency in the U.S. with specialty in providing insurance and financial services to the franchise industry. Includes: Business Insurance, Executive Protection Products (Franchisor's Liability), Life, Health, Financial Asset Management, Personal Insurance for Franchisors and Franchisees. We have offices in Michigan, Indiana and Ohio.

LOVE, DOUGLAS & POPE, INC.

Insurance and Risk Management

(800) 741-5374

(770) 674-3000

(770) 674-3080 FAX

3480 Preston Ridge Road, Suite 100, Alpharetta, GA 30005

Internet: http://www.ldpi.com

CONTACT: Alan Pope, President

TYPE OF BUSINESS: Since its inception in 1951 Love, Douglas & Pope has been committed to customer satisfaction. Serving both the franchisor & franchisee with monthly claim reports, aggressive rates, and loss control. Offering--Property and Casualty, Workers Compensation, Employee Benefits and Personal Lines.

LUCE, SMITH & SCOTT, INC.

Affinity Group Division

(800) 642-8338

(440) 746-1700

(440) 746-1130 FAX

6880 W. Snowville Road, Suite 220, Cleveland, OH 44141-3214

Email: sawaller@hicesmithscott.com

Internet: http://www.lucesmithscott.com

CONTACT: Janice M. Dwyer, President, Affinity Group Division

TYPE OF BUSINESS: Since our beginning in 1925, Luce, Smith & Scott has made our customers' need a primary focus. We have become one of the premier franchise business insurance program providers in the U.S. We use our market expertise and purchasing power to benefit your franchisees. By securing the most cost effective and comprehensive insurance program available and combining this with an active Marketing Program, we provide a valued service to your franchise system. This is how we have achieved top vendor status with several of our franchise customers. Our products include General Liability, Workers' Compensation and Automobile Programs on a franchise specific basis. Let us partner with you to add value to your franchise company.

NETPEO

(866) 463-8736

(678) 376-1212

(678) 377-9699 FAX

292 South Culver Street, Lawrenceville, GA 30045

Email: info@netpeo.com

Internet: http://www.netpeo.com

CONTACT: Layne Davlin, President; Jamie Davis, Sales

TYPE OF BUSINESS: We provide PEO, Employee Leasing and HR Outsourcing solutions to businesses. Our solutions take care of payroll, workers' compensation, benefits, and HR functions.

STATE FARM INSURANCE COMPANIES

(309) 766-2057

(309) 766-8557 FAX

Agency Franchise Services, 1 State Farm Plaza,

Bldg. C3, Bloomington, IL 61710-0001

Email: home.agcy-fran-serv.305f00@statefarm.com

Internet: http://www.Statefarm.com

CONTACT: Bob Quillman, Franchise Services Coordinator; Karen Mandrell, Franchise Relations

TYPE OF BUSINESS: Help your franchisees secure the General Liability, Workers Compensation, and Financial Services products they need through State Farm Franchise Services--a PREFERRED VENDOR program with no cost to the franchisor. State Farm's corporate Franchise Relations team works closely with franchisors to develop system-specific insurance expertise. Tailored products and services are delivered via State Farm's 17,000+ exclusive, independent agents located throughout the U.S. and Canada.

STIFENEB, LLC

(800) 800-7616

(972) 404-8192

(972) 201-0883 FAX

14240 Proton Road, Farmers Branch, TX 75244

Email: rfuchs@newbenefits.com

Internet: http://www.newbenefits.com

CONTACT: Richard Fuchs, National Sales Executive; Bill Gibson, Director of Marketing

TYPE OF BUSINESS: We provide affordable health benefits to single and multi-unit franchises.

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