Religion & Spirituality

But you know the biggest reason jokes and gags fail? Their primary job is to persuade someone to purchase something from the company paying for the ad. And as we already mentioned, any...

Wow, what a trip this is! I have been in Bangkok since Sunday. Just a couple hours after I got checked into my hotel, I put my back out. My schedule was...

BlogOn and the power of the community. Community online is nothing new, but the way that word of mouth and viral stories are going - the impact - has changed. We can see...

Network Marketing (NM) Companies are a popular entry point for many Home-Based Businesses. Formerly called "Multi-Level Marketing" (MLM), these companies are characterized by the Home-Based Business person, or Independent Business Owner (IBO) selling...

When the new advertising campaign "didn't work," did the ad fail because people don't know about Mr. Advertiser? Or because they do? Every contact Miss Customer has with Mr. Advertiser builds her Personal...

This may be off-topic but I think it's important. Hurricane Katrina has done substantial damage to many areas of our Gulf Coast, especially in New Orleans (which sits below sea level). Some news...

The Lazy Way to Success by Fred Gratzon. Fred’s blog is over here . And a vaguely hyped-up e-book offering is over here (put together by a couple of fans) . This is...

I´ve been in a mindful mood lately. What do I mean by this? To me, mindfulness means being aware of the present moment, being observant, reflective. I am not a Buddhist, so what...

While traveling to South Korea a couple of weeks ago, I read the latest Steve Jobs business biography, iCon (what an awful title, by the way) . You may recall that this...

"As has been reported on a variety of blogs around the net, IBM today is publishing an announcement on its Intranet site encouraging all 320,000+ employees world wide to consider engaging actively in...

"Don't speak unless you can improve on silence...." I love this quote. I sought its origin but was not able to narrow it down. Perhaps a Spanish proverb, a New England proverb,...

If you are the boss and you think your job is to run the business. You are dead wrong. Your job,the most important job in any business, is marketing. Peter Drucker , way...

Archbishop Oscar Romero Originally uploaded by TigerTigerTiger . "In 1980, in the midst of a bloody U.S.-funded war the UN Truth Commission called genocidal, the soon-to-be-assassinated Archbishop Oscar Romero promised history that...

Just a pointer to my pal Tricia's new album, Long Thin Road .  Her website has three full songs that you can download.  If you dig mellow folk music, you'll dig Tricia. ...

So, you might remember that post over at Business Thoughts where I pontificated on customer service . Anyway, if you missed it the first time around, here's the Beatitudes of Customer Service...

I've been remiss.  Yesterday I didn't mention Terry Storch 's great outline of how customer service is managed at a huge church.  He described his workplace as not a huge church, but...