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The music business could become a purely service industry.

The music business could become a purely service industry. Digitized music files eliminate the need for plastic--and for factories, trucks, warehouses, and record stores to create, distribute, store, and sell music on CDs or other physical media. In the future, musicians and audiences will communicate

more directly, and only the businesses that support that model will benefit.--Eric Garland, "Online Music: The Sound of Success," Nov-Dec 2003, p. 25

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