Inadequate fighting in the parking lot was creating a serious problem for the owners of Fairmount Fair Mall, located in Camillus, N.Y., a suburb of Syracuse. Shoppers were concerned about their cars being broken into. Both pedestrians and drivers said they were made uncomfortable by glare. Neighboring
During the first Christmas under the new lighting, vandalism was almost eliminated. Because the lighting provided such effective security, management was able to reduce security patrols, saving $5,000 per year. The new lighting also permitted faster snow removal in the parking lot, saving another $7,500 per year. Because the lighting also called shoppers' and prospective shoppers' attention to the parking area's improved safety and security, traffic and sales increased, generating $90,000 annually in additional rent for the mall's owners and about $2.5 million in increased sales for retailers.