Operations

Most businesses deal with customers that have less-than-perfect credit records. Here's how to manage the risk while still building good business relationships.

Although it may be difficult, closing a sale doesn't have to be painful or bewildering. A few basic pointers will help to demystify this potentially awkward process.

Far too many managers maintain a “do not disturb” attitude that often leads to an intimidating office culture.

Good communication skills are essential to your business success. Here are 10 questions to ask in order to assess your own communications skills.

A top-rate sales team can deliver an amazing competitive advantage. Learn how to build and motivate a sales force that will make your small business shine.

Many customers still pay for goods and services by check, and it's important to understand your options when a customers check fails to clear.

Buying a fast food franchise can be lucrative, but it's also a lot of hard work. The following tips will help you stay on the path to franchise success. 1. Evaluate your skills,...

It's important to have a late-fee policy for collecting on past-due invoices. Here are some tips for crafing a fair and effective policy.

A business line of credit can help you face whatever cash flow challenges come your way.