Operations

Whether you want to build mobile apps, close deals, find new customers, or even manage regulatory and legal compliance, D&B Direct will enable you to inject actionable, commercial information to make you more...

As e-books hit the mainstream, more businesses are using them to put a fresh new spin on their traditional marketing and customer service strategies.

Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.

Are you planning on leasing equipment for your business? Learn how to determine which equipment leasing company is best suited to meet your company's needs.

Clean up your inefficiencies before jumping into the new year.

If any of these four conditions apply to you, it's time to find a new career

If possible, inside sales managers need to "free up" their team(s) so all they're doing is working the phones.

If you are selling your small business, your employees may fear what's in store for them. Follow these six tips to make the transition smooth for everyone.

Your customer experience strategy needs the active support of all departments.

2011 started with a series of uproars over online sales taxes. It ended with a series of proposed federal laws that could put an end to the controversy for good.

These six strategies can help reduce your risk while at the same time saving you money and headaches during your business's early stages.

Entrepreneurs need to answer several key questions in the pre-startup phase. These answers will help you form your business plan.

Creating a sound business plan is critical for finding funding, determining how your business is managed and run, and planning for the future.

A business plan is a road map that helps determine your company's path to profits. From creating a vision to accounting for the unexpected, these hints can help you do it right.

Investors focus on key areas of your business plan when deciding whether to fund your business. Make sure your plan covers all the essential bases.

A business credit line can help your business meet routine, short-term capital needs. Different types of credit lines require different collateral.

25 basic business terms every entrepreneur or business startup owner needs to know.

The online backlash against the carrier's plan to charge for online payments illustrates for small businesses the real power of social media feedback.

Want to turn around a bad customer experience? Start with these 10 ideas, and watch your business reputation -- and your profits -- start to soar.