Running the Office

Patients are obligated to pay co-payments and deductibles. Practices should be collecting these fees at the time of service, rather than billing after the claim clears the insurance carrier. Here are my thoughts...

The Business Roundtable, an organization of some of the largest corporations, has issued a report saying that there is a serious gap in value for health care spending in the US and our...

An insurance company front organization opposing President Obama's work on health care is headed one Richard Scott, as in the deposed head of HCA. Scott led the company into the abyss of massive...

While at the "Business of Medicine" conference in Colorado, one of the speakers reminded us as to what is the real "business of medicine".

CVS' Minure Clinic retail clinic division is closing 90 locations on a temporary basis, as seasonal demand drops. Here's my take on their action and a takeaway for you.

President Obama hosted a White House health care reform summit today. Here's my take on where we are going, the link to the President's comments, and to a Wharton conference discussion on reform.Make...

March is National Colerectal Cancer Awareness Month. This release from CMS today reviews Medicare coverage, and offers several resources, including patient education materials that you can use in your practice.

I was invited to speak at the Business of Medicine conference sponsored by the Mesa County Health Department this past weekend. It was a great conference, and I learned alot about how much...

President Obama announced his healthcare proposal, one which will begin a move to universal coverage. Here are my comments, the official announcement and another independent report.

It doesn’t matter if you are a gardener or a law firm, you need a website. Your website should be listed on your business cards (another absolute must), your advertising, on emails, everything!...

Remote monitoring offers the promise of closer monitoring by physicians, and a level of safety for older and chronic patients. Some observations.

The following is a list of company benefits every employer should strive to provide to its employees: respect, a chance to grow on the job, livable wages, generous paid vacations, medical and dental...

The use of patient surveys as a measure of quality is not popular with physicians, naturally. An article in Sunday's New York Times looked at the Zagat survey - here's my take on...

Question: Do I have to have every vendor fill out a W-9 every year? Answer: No, have your vendor fill out one W-9 and keep it on file....

The first contacts with your practice are the golden moments, setting the tone for the relationship. Take a look at your practice from the point of view of your patients for a different...

This doctor tells of a patient visit that was going bad. He found one way to make things right.

The recession is getting old, as they say, but we still have to hang tough and keep a close hand on the practice as events unfold.