Internet, E-commerce & Social Media

Want to turn your customers into committed partners? The best plan is to walk through every step of your marketing process -- backwards.

The emerging "super credit score" and what it means for your ability to borrow -- or not.

Also: would you get the Taco Bell logo tattooed on your butt?

Get inside secrets on how to reap your first million fast -- from experts and entrepreneurs who made $1 million in sales in their first year of business.

Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.

Search engine optimization (SEO) is a set of techniques used to improve the organic (natural) search engine rankings of web pages. Here's what you need to know about SEO.

As e-books hit the mainstream, more businesses are using them to put a fresh new spin on their traditional marketing and customer service strategies.

Search and discovery for small businesses is increasing in importance to create a consistently profitable business.

More professionals now use text messaging when they need fast answers to their questions.

Too many small businesses are still relying on Windows XP and even Internet Explorer 6. It's way past time to move on if you don't want to risk security vulnerabilities, reliability issues, and...

If you're collecting customer data, you need a strategy that addresses these three factors.

Many small businesses view branding as something that only big corporations need to worry about. Nothing could be further from the truth.

Think the idea of turning off after-hours email is a completely crazy idea? You must run -- or work for -- a small business.

2011 started with a series of uproars over online sales taxes. It ended with a series of proposed federal laws that could put an end to the controversy for good.

Quality content is vital to your online marketing strategy. And getting it doesn't have to be as expensive or time-consuming as you might think.

Crowdfunding offers an exciting new way for entrepreneurs to obtain startup financing. Check out the top crowdfunding sites to learn how to get your share.

With cloud computing, backing up isn't hard to do ... anymore. These days, it's easier, faster, and safer than ever to do your small business backups in the cloud instead of a local...

The recent redesign that Twitter rolled out should be an indicator for small businesses to get ahead of the curve with their social media campaigns.

Banks want to use social-network data to assess credit risk. That means you had better be extra careful about whom you choose as your online "friends."