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A Closer Look at Insight

Insight Systems

LOUISVILLE, KY.

Doug Giesen, SVP 302 Production Court

Louisville, KY 40299

(502) 357-4400

BOWLING GREEN, KY.

Rick Williams, GM

515 Double Springs Road

Bowling Green, KY 42101

(270)

782-0903

SW INDIANA

Bill Helmbold, District VP

1900 N Fares Avenue

P.O. Box 4658

Evansville, IN 47711

(812) 422-1167

COLUMBUS, OHIO

Jim Hires, General Manager

3770 East Livingston Avenue

Columbus, OH 43227

(614) 236-1292

LEXINGTON, KY.

John "Woody" Hutton, SVP

2548 Palumbo Drive

Lexington, KY 40509

(859) 514-1400

NORTHERN KY.

Jeff Seidenfaden

717 Madison Avenue

Covington, KY 41011

(859) 431-0300

NE INDIANA

Sean Hogue, District VP

335 East 10th Street

Anderson, IN 46016

(765) 649-0407

CENTRAL INDIANA

Alex Crowley, District VP

2450 South Henderson St.

Bloomington, IN 47401

(812) 332-9486

NW INDIANA

Sean Hendrix, District VP

352 South Creasy Lane

Lafayette, IN 47905

(765) 447-6886

CHAMPAIGN-URBANA, ILL.

Melody Brucker, District VP

303 East Fairlawn Drive

Urbana, ILL 61801

(217) 384-2500

DIXON, ILL.

Jerry Studzinski, District VP

115 N. Galena Avenue

Dixon, ILL 61021

(815) 284-2257

PEORIA, ILL.

John Niebur, District VP

3517 N Dries Lane

Peoria, IL 61604

(309) 686-2600

ROCKFORD, ILL.

N.A.

227 N. Wyman Street

Rockford, ILL 61011

(815) 987-4510

SPRINGFIELD, ILL.

Libbie Stehn

711 S Dirksen Pkwy

Springfield, ILL 62703

(217) 788-5656

Breaking down the regions Certain key operating statistics — including subscriber counts and penetration figures — across Insight's three regions and 12 markets.

Basic subs

Digital subs

Digital penetration

Phone subs

Phone penetration

Data subs

Data penetration

SOUTHERN REGION

Louisville, Ky.

276,632

98,407

35.6%

32,593

7.9%

41,578

7.9%

Bowling Green, Ky.

22,842

5,638

24.7%

3,914

10.8%

SW Indiana

59,557

16,028

29.7%

8,704

8.2%

8,204

6.6%

CENTRAL EASTERN

Columbus, Ohio

86,084

32,561

40.4%

3,722

2.9%

22,681

12%

Lexington, Ky.

83,063

30,852

37.1%

4,321

8.5%

19,976

15.7%

No. Kentucky

83,088

30,852

34.4%

11,676

7.7%

NE Indiana

117,563

32,796

29.1%

20,331

10.4%

CEN. Indiana

81,654

22,809

29.8%

12,529

8.8%

WESTERN

NW Indiana

68,759

18,781

29.1%

10,799

10.4%

Champaign-Urbana, Ill.

52,447

12,725

26.7%

11,159

11.4%

Dixon, Ill.

43,605

8,276

20.3%

4,963

8.4%

Peoria, Ill.

125,096

29,173

24.2%

18,437

9.5%

Rockford, Ill.

76,801

19,441

26.3%

9,713

7.4%

Springfield, Ill.

116,246

28,232

26%

12,498

8.8%

9-Month Revenue Lines

2003

2002

Basic

$400,305

$376,117

Digital

$60,572

$48,447

High-Speed Internet

$66,959

$41,220

Premium/Analog PPV

$42,867

$45,605

Telephone

$8,596

$3,674

Advertising

$42,264

$37,831

Franchise Fees

$20,442

$19,101

Other

$24,482

$27,620

Totals

$666,487

$599,615

Monthly Revenue/Basic

$57.08

$51.53

Year-End 2002 Results

Basic Customers

1,391,500

Homes Passed

2,436,400

Basic Penetration

57.1%

Digital-Ready Homes

1,240,200

Digital Customers

335,400

Digital Penetration

26.9%

Premium Units

647,400

Premium Penetration

46.6%

Cable-Modem Customers

139,900

Network Miles

32,000

Headends

62

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