Small Business Resources, Business Advice and Forms from AllBusiness.com

Beyond the open office.

The key to today's--and tomorrow's--office design is flexibility.

In the 1970s, office-design flexibility was established with the open-office system. Even CEOs worked in cubicles right next to their employees.

"For possibly the past 10 to 15 years we've been hearing that open-office

systems were the wave of the future," says Amy Henderson-Ramaker, director of interior design at HNTB Interiors in Indianapolis. "We don't believe that open-office systems meet the needs of businesses."

The open-office concept has survived this long because managers have been dealing with smaller office spaces and prefer to "reconfigure with little or no effort and not have to rip out walls," Henderson-Ramaker says.

With design trends today, walls still won't have to be ripped out, says Alice Puzyk, owner and president of Paraplan in Crown Point. "Now, the trend is to lowering the height of the panels for group interaction," she says. In the next 10 years or so, she adds, the higher walls of individual cubicles will lower to foster that team effort; the higher walls will be used to section off departments.

According to David Sicklesteel, director of sales at Business Furniture Corp. in Indianapolis, teams will be brought together to perform certain tasks. Then when the task is finished, groups and furniture will be rearranged so new teams can do something else. "You want to have tables that can be easily moved, laptop computers that can easily plugged in," Sicklesteel says.

"Hoteling" is another concept that will shape the design of the future office, Sicklesteel says. Traveling salespeople, for example, who rarely work in the office could call ahead of time, reserve a desk, plug in a laptop, roll in files and work, rather than having dedicated space they would rarely use.

But private offices are far from becoming obsolete, because people still have a need for spaces in which to talk or work confidentially--not easily done in a cubicle. Because work environments need to support both team- and independent-effort space, Steelcase is experimenting with Personal Harbor and Activity Products as a unique working environment.

The private Personal Harbor capsules can accommodate a phone, work surface, lighting and a computer in 48 square feet. The Personal Harbor features a sliding curved door. Like tents around a campfire, Personal Harbors typically surround a team center. This setting is currently being field-tested by Steelcase in several client offices.

For Kent Reyling, sales manager at Kimball Office Furniture, the future is products that allow for users to change space themselves without having to call in maintenance or a design representative to do it for them. Such user adjustability would make panel systems even more flexible so "you can put them up, take them down and rearrange them based on what you need," Reyling adds.

Footprint, a new line of office furniture, bridges the gap between casegoods and systems that allow for user flexibility, Reyling says. The line consists of Traxx, horizontal twin wall tracks, plus modular storage components, modular work surface components and tiles.

From these horizontally mounted Traxx, storage components, work surfaces, wall tiles and accessories can be suspended and easily moved on a horizontal plane. The Footprint components and work surfaces can function with open-plan systems, as free standing casegoods, as wall-mounted components, or as panel-mounted components with Kimball's Cetra System.

But don't think that traditional designs--and traditional management styles for that matter--are gone for good. Though modularity has an attitude of its own, some may prefer to portray a more traditional image with wood.

Tradition was key to the design of the recent hit movie "The Firm." The film centered on a modern law office, achieving a prestigious image through a traditional design approach. The style was created with wood furniture from Kimball's President Series, Independence Seating and Laureate lines.

Preferences for wood are not likely to fade anytime soon, Reyling adds. Kimball recently introduced two new wood lines--Longwood and Brandenburg--for CEOs, presidents, company chairmen and "clients who want nothing but the finest."

LIGHTING

Well-designed fluorescent uplighting eliminates computer screen glare and related problems because the light source is shielded by the fixture. When the light spreads evenly across the ceiling, there isn't a single, highlighted source of light. With these goals in mind, Peerless Lighting Corp. has created Softshine furniture-integrated ambient lighting to work with Steelcase systems.

These fixtures can stand on the floor, be attached to the desk or sit on a shelf. When level, such as 73 inches above the floor, the light sources bounce an even amount of light off the ceiling. How many are needed depends upon the height of the ceiling. With lower ceilings, the bounce is less efficient so more lamps are needed. A 9 1/2- to 10-foot ceiling is preferred.

Depending on the type and height of mounting, each fixture can cost $400 to $500. These fixtures, though quite a bit more costly than regular fluorescent ceiling lights, can save money over time. The price includes installation, all repairs can be done without the use of ladders and, because these lamps are considered portable office equipment, can be written off at tax time.

Proper lighting also can have a positive effect on other aspects of a company's bottom line: greater productivity, reduced errors, better quality control, reduced absenteeism and improved employee morale.

The key to today's--and tomorrow's--office design is being able to adapt one's environment and one's attitude to change. Whether it involves moving panel systems, rearranging ergonomic products or assembling a different team, offices are constantly changing.

Those who do so most quickly will get more things done.

In addition, make sure to read these articles:

  • Kimball International Announces Paul Smith to Head European Marketing.
  • Business Editors JASPER, Ind.--(BUSINESS WIRE)--Nov. 9, 2001 Kimball International, Inc. (Nasdaq:KBALB) has announced that its European subsidiary, Kimball United Kingdom (KUK) has hired Paul Smith ......
  • Kimball International Announces Changes in ExecutiveManagement; New Officer to Assume...
  • Business Editors JASPER, Ind.--(BUSINESS WIRE)--Aug. 14, 2000 Kimball International, Inc. (Nasdaq:KBALB) announced today the appointment of P. Daniel Miller as Executive Vice President, Kimball International, ......
  • Kimball International Adds New Officer; Randy Iles to Lead Kimball Office Furniture Sales...
  • Business Editors JASPER, Ind.--(BUSINESS WIRE)--Aug. 15, 2001 Kimball International, Inc. (Nasdaq:KBALB) has announced the hiring and appointment of Randy Iles as Vice President and General ......
  • A smart office.
  • from the Knowledge Report, Fall '96, Steelcase Canada Ltd. We've all heard that because technology allows us to work anywhere and any time, the days ......
  • Teaming.
  • Huddle rooms and other office-design trends It's out with the Dilbert cubicle and in with the open workstations and floor plans. It's out with the ......
  • Business Furniture Corp.: Indiana's oldest and largest business-furniture dealer.
  • Founded in 1922, Indianapolis-based Business Furniture Corp. lays claim to being not only the oldest but also the largest business-furniture dealer in the state. How ......
  • Indiana's business furniture industry.
  • There's a good chance that the chair you sit in and the desk you write on were made right here in Indiana. Southwestern Indiana's business-furniture ......
  • Going mobile.
  • Flexibility is key in today's office furnishings. That big, almost immovable mahogany desk, the matching chair - they may be history before long. Companies want ......
  • Office design on a budget.
  • If you don't have deep pockets but do have a need for new surroundings, interior designers are ready with helpful tips. When budget is a ......
  • Rowland Associates.
  • "Breaking barriers was not a factor." Sallie Rowland planned to go into retail merchandising and be a buyer. Instead, her university minor--design--won out and she ......
  • Space Odyssey.
  • Mobility is key in new office design Since he relocated his company to a newly designed 7,000-square-foot office on North Meridian Street in Carmel, BitWise ......
  • Kimball Appoints Five New Officers.
  • JASPER, Ind.--(BUSINESS WIRE)--Dec. 2, 1999-- As part of a planned strategy to achieve its office furniture growth goals, Kimball International (Nasdaq:KBALB) recently announced the following ......
  • Design matters: Does the feel of your office match your business? (Office Design &...
  • A good design can mirror he culture of the company to a valued or prospective client. It can improve staff efficiency, and space planning is ......
  • Building loyalty
  • IMAGE ILLUSTRATION 1 A survey on worker loyalty reveals that employees will give their all-and stay-at companies they find deserving. Here's how to win their ......
  • From Corner to COMMUNITY.
  • Once the most prestigious location for a CEO, the corner office is giving way to less formal space, allowing easier access to and for employees....