Getting untethered: the business case for going wireless.(Businesses are adopting more wireless...

Businesses are adopting more wireless technology for their communications--and the market is responding. Nevertheless, there are still gaps between what businesses want and what service providers understand that they need. This is because the wireless industry has traditionally focused on consumers. Many service providers are only now beginning to understand what businesses and enterprises need.

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The flip side is small businesses. Traditionally, SMBs have depended on their vendors to assist them in identifying their needs. Many of these