- Vantive products selected by Lucent Technologies...
SANTA CLARA, Calif.--(BUSINESS WIRE)--May 12, 1997--The Vantive Corporation (NASDAQ:VNTV), the largest customer asset management software company, today announced that Lucent Technologies Inc. (NYSE:LU), provider of ......
- PacificNet Epro Selected by China Telecom Hainan...
HONG KONG -- PacificNet Inc. (Nasdaq:PACT), a leading provider of customer relationship management (CRM), call center, interactive voice response (IVR) services, and value-added services ......
- University of Kentucky Implements CosmoCom...
UK HealthCare Improves Patient Experience and Gains Operating Efficiency MELVILLE, N.Y. -- One of the largest medical centers in the mid-South is building a new ......
- S&P Affms 'AAA' Rtgs on Pearl Assurance;Outlook...
LONDON--(BUSINESS WIRE)--S&P's CreditWire 6/8/99-- Standard & Poor's today affirmed its triple-'A' long-term counterparty credit and insurer financial strength ratings on Pearl Assurance PLC (Pearl), and ......
- eTelecare Opens Third Philippine Call Center,...
Business Editors/High-Tech Writers MONROVIA, Calif.--(BUSINESS WIRE)--Nov. 24, 2003 eTelecare International officially opened its third greater-Manila call center today. The new center has 150 inbound seats ......
- S&P Cuts Rtgs on Pearl Assurance, Still on...
Business Editors LONDON--(BUSINESS WIRE)--Dec. 23, 1999 Standard & Poor's lowered its long-term counterparty credit and insurer financial strength ratings on Pearl Assurance PLC (General Insurance ......
- Latest Issue of Call Center E-Journal is Devoted...
Business Editors KITE, Ga.--(BUSINESS WIRE)--May 24, 2000 The Ascent Group has published another issue of the Call Center E-Journal -- an exciting new quarterly electronic ......
- What Are Hosted Call Center Services?
Find out how your own employees can take advantage of the technology and support of specialized vendors to roll out contact center services for your ......
- Modern call center handles Web mail,
too.
For Toronto-Dominion Bank, selling the 40 or so financial products represented on its Web site and via call centers requires a back office that's run ......
- Pearl Assurance Goes Live With SeeBeyond...
Business/High-Tech Editors LONDON & REDWOOD SHORES, Calif.--(BUSINESS WIRE)--April 10, 2001 SeeBeyond Enables Real-Time eCRM Process Integration From the Laptop to the Back Office SeeBeyond (Nasdaq: ......
- NICE Systems 1Q97 Net Income More Than Triples...
TEL AVIV, Israel--(BUSINESS WIRE)--May 8, 1997--NICE Systems Ltd. (NASDAQ: NICEY) today reported strong growth in revenues and earnings. Net income for the first quarter of ......
- NICE Systems EPS 22 Cents In Third Quarter;...
TEL AVIV, Israel--(BUSINESS WIRE)--November 7, 1996--NICE Systems Ltd. (NASDAQ: NICEY) today reported third quarter 1996 revenues up nearly 90 percent to $10.2 million, and net ......
- NICE SYSTEMS INVESTS IN UNIFIED MESSAGING.
TEL AVIV, Israel--(BUSINESS WIRE)--June 10, 1996--NICE Systems Ltd. (NASDAQ: NICEY), a leading developer of digital voice logging technology, today announced it invested $650,000 in UniTel, ......
- DIRECTV Selects NICE Web-based Call...
RA'ANANA, Israel -- NICE Systems (Nasdaq:NICE), a worldwide leader of multimedia recording solutions, applications and related professional services for business interaction management, today announced that ......