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Can you hear me now? Tracking the progress of VoIP in the enterprise.(INDUSTRY VIEWS)(Company...

By Freedman, Rick
Publication: Computer User
Date: Tuesday, November 1 2005

Internet-based telephony, otherwise known as VoIP or broadband phone, has been in the news recently as companies like eBay and Microsoft compete to snap up key players in this market segment. When eBay buys a company like Skype for $2.6 billion, or Microsoft purchases Teleo for a reported $100 million, what exactly are they buying? More to the point, what should IT managers and users understand about this new technology so they can be prepared to benefit from it as it matures and multiplies?

WHAT ARE YOU TALKING ABOUT? First, a quick primer in VoIP: It describes many d

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