Periphonics-Equipped Call Center for Nextel isEstablished in the Philippines by Periphonics'...

BOHEMIA, N.Y.--(BUSINESS WIRE)--Aug. 24, 1999--

Periphonics Corporation (NASDAQ: PERI), a leading worldwide provider of products and services for call processing solutions used in Telecom Enhanced Network Services and Computer Telephony Integration (CTI), was chosen to provide the Interactive

Voice Response (IVR) system for Nextel in the Philippines. WeSolv, the communications and networking subsidiary of Fujitsu Philippines and Periphonics' distributor there, joined with Infocom Communications Network, Inc., a systems integrator and reseller, to equip the call center.

Nextel, the world's leading provider of fully integrated guaranteed all-digital wireless services, provides the first and only mobile communication device that successfully combines the functions of three essential services -- a digital two-way radio, digital mobile phone and alphanumeric pager -- in one lightweight, pocket-sized handset.

With such a unique and technically complete offering, Nextel felt it was especially important to provide their customers with exceptional world-class customer support. They enlisted the help of Infocom Communications Network, Inc., a systems integrator and reseller. Infocom worked with WeSolv, a distributor of Periphonics products, to create a world-class call center to support the needs of Nextel's valued customers.

Nextel's Periphonics-equipped call center is managed by Edward Palamos. Palamos says, "The selection team chose WeSolv because of the Periphonics equipment itself. During the selection process, we closely studied the specifications and capabilities of all equipment presented to us, and it appeared that Periphonics could meet most of our requirements. It is also comforting to know that some of the biggest service-oriented companies in the world are using Periphonics for their call centers."

"The Infocom/Nextel/WeSolv/Periphonics team is a fine example of what can be achieved through the right combination," stated Gary Strzinek, Periphonics vice president, international operations. "Our team was able to provide a channel of quality contacts that were able to offer the service our prospect sought, a team of hardworking and dedicated people, state-of-the-art technology, and the finest equipment to bring the end user a complete package of the highest quality product and service available."

Periphonics Corporation is a global leader in the development, marketing and support of products and professional services for Computer Telephony Integration (CTI) and Telecom Enhanced Network Services. The Company's products and services utilize such technologies as interactive voice response (IVR), advanced speech processing with large vocabulary recognition, natural language processing and text-to-speech, as well as interactive processing via Web browsers, messaging, and fax. Periphonics also provides comprehensive professional services including project management, software application development, call center integration and script and grammar development. The Company's products and professional services help its customers enhance their customer service offerings, increase caller satisfaction, reduce operating costs and often create new revenue opportunities by automating call and transaction processing. Periphonics is an ISO 9001/TickIT registered company with systems installed in more than 50 countries. For further information, visit our site on the World Wide Web at www.peri.com.