Product/services listings.

1. AUTO ATTENDANTS

Acredo Technologies, Inc. (Acredo)

www.acredo.us

HouseCalls Audio Tour

www.housecallsaudiotour.com

Vertical Communications

www.vertical.com

5. MESSAGE BOARDS

Spectrum Corp.

www.specorp.com

Symon Communications, Inc.

www.symon.com

(See our enhanced listing in the alphabetical section.)

Telecorp Products, Inc.

www.telecorpproducts.com

Texas Digital Systems, Inc.

www.txdigital.com

7. ACD SOFTWARE

Altitude Software

www.altitude.com

(See our enhanced listing in the alphabetical section.)

Altivon

www.altivon.com

AMCAT Software

www.amcat.com

Aspect Software Inc

www.aspect.com

Cisco Systems

www.cisco.com/go/cc

Collaboration Technologies

www.collaborationtechnologies.co.uk

CosmoCom

www.cosmocom.com

(See our enhanced listing in the alphabetical section.)

Five9, Inc.

www.five9.com

Intelemedia Communications, Inc.

www.intelemedia.com

LiveVox, Inc.

www.livevox.com

MicroAutomation

www.microautomation.com

OnviSource Inc

www.onvisource.com

prairieFyre Software

www.prairiefyre.com

Pulse Voice Inc.

www.pulsevoice.com

SER Solutions, Inc.

www.ser.com

(See our enhanced listing in the alphabetical section.)

Spectrum Corp.

www.specorp.com

Strategic Communication Systems

www.strategicinc.com

TASKE Technology Inc.

www.taske.com

Telecorp Products, Inc.

www.telecorpproducts.com

UCN, Inc.

www.ucn.net

(See our enhanced listing in the alphabetical section.)

Vocalcom

www.vocalcom.com

(See our enhanced listing in the alphabetical section.)

8. STAND-ALONE ACD

Acredo Technologies, Inc. (Acredo)

www.acredo.us

Aspect Software Inc

www.aspect.com

9. ASSOCIATIONS

CRMlandmark.com

www.crmlandmark.com

OutsourceWorld

www.outsource-world.com

11. BILLING

Comarch

www.comarch.com

Dialexia Communications Inc.

www.dialexia.com

I.S. Associates, Inc.

www.isassoc.com

LiveVox, Inc.

www.livevox.com

Quintrex Data Systems Corp.

www.quintrex.com

Trivium Systems Inc.

www.triviumsys.com

12. CALL ACCOUNTING

HigherGround Inc.

www.highergroundinc.com

I.S. Associates, Inc.

www.isassoc.com

LiveVox, Inc.

www.livevox.com

NetOffice Corp.

www.netoffice.com

prairieFyre Software

www.prairiefyre.com

Trivium Systems Inc.

www.triviumsys.com

13. CALL CENTER DESIGN/FACILITIES MANAGEMENT

ESQUBE Communication Solutions

www.esqube.com

EventHelix.com Inc.

www.eventhelix.com

InterfaceSERVICES

www.interfaceservices.net

Kontakto

www.kontaktos.net

Pegasystems Inc.

www.pegasystems.com

StarTek

www.startek.com

The Call Center School

www.thecallcenterschool.com

The Taylor Reach Group, Inc.

www.thetaylorreachgroup.com

Virtual Hold Technology

www.virtualhold.com

14. CALL CENTER SIMULATION/TESTING SOFTWARE

ClickFox

www.clickfox.com

Empirix

www.empirix.com

EventHelix.com Inc.

www.eventhelix.com

Human Resource Management Center

www.hrmc.com

IQ Services

www.iq-services.com

Kontakto

www.kontaktos.net

16. COLLECTION AGENCIES

GC Services

www.gcserv.com

LiveVox, Inc.

www.livevox.com

TTC Marketing Solutions

www.ttcmarketingsolutions.com

17. AIN/TELCO PLATFORMS

APEX Voice Communications

www.apexvoice.com

18. CENTREX

Acredo Technologies, Inc. (Acredo)

www.acredo.us

Five9, Inc.

www.five9.com

19. COMMUNICATIONS ASP

Information Access Technology

www.iat-cti.com

NetOffice Corp.

www.netoffice.com

Prosodie Interactive

www.prosodieinteractive.com

20. IP-PBX

Aastra OnDemand

www.aastraondemand.com

Acredo Technologies, Inc. (Acredo)

www.acredo.us

ADTRAN, Inc.

www.adtran.com

Altivon

www.altivon.com

AMCAT Software

www.amcat.com

BASiX Automation Integrators, Inc.

www.basixai.com

Cisco Systems

www.cisco.com/go/cc

CommuniGate Systems

www.communigate.com

Dialexia Communications Inc.

www.dialexia.com

Dirigosoft Corporation

www.dirigosoft.com

ESQUBE Communication Solutions

www.esqube.com

FacetCorp

www.facetcorp.com

Intuitive Voice Technology

www.intuitivevoice.com

IPitomy Communications

www.ipitomy.com

NetCentrex Comverse Converged IP Communications

www.comverse.com

NextCentra Integrated Communications Solutions

www.nextcentra.com

OrecX

www.orecx.com

(See our enhanced listing in the alphabetical section.)

Spanlink Communications

www.spanlink.com

Toshiba America Information Systems, Telecom Systems Division

www.telecom.toshiba.com

Vertical Communications

www.vertical.com

21. KEY SYSTEMS

Samsung Business Communication Systems

www.samsung.com/bcs

Toshiba America Information Systems, Telecom Systems Division

www.telecom.toshiba.com

22. MULTICHANNEL CONTACT CENTER

Accurate Always

www.accuratealways.com

Altitude Software

www.altitude.com

(See our enhanced listing in the alphabetical section.)

Cisco Systems

www.cisco.com/go/cc

CosmoCom

www.cosmocom.com

(See our enhanced listing in the alphabetical section.)

Echopass

www.echopass.com

Genticity

www.customer1.com

Interactive Softworks, Inc.

www.interactivesoftworks.com

Phone Ware Inc.

www.phonewareinc.com

Spanlink Communications

www.spanlink.com

TeleTech

www.teletech.com

Upstream Works Software

www.upstreamworks.com

Xceed

www.xceedcc.com

(See our enhanced listing in the alphabetical section.)

24. NETWORK MGMT./MONITORING

Codima Technologies

www.codimatech.com

ESQUBE Communication Solutions

www.esqube.com

NetOp Tech

www.netoptech.com

25. PBXS

Aastra OnDemand

www.aastraondemand.com

CommuniGate Systems

www.communigate.com

FacetCorp

www.facetcorp.com

26. PC-PBX HARDWARE

Dialexia Communications Inc.

www.dialexia.com

27. PC-PBX SOFTWARE

CommuniGate Systems

www.communigate.com

ESQUBE Communication Solutions

www.esqube.com

OnviSource Inc

www.onvisource.com

SPIRIT

www.spiritdsp.com

29. ROUTERS

ADTRAN, Inc.

www.adtran.com

Encore Networks

www.encorenetworks.com

Intuitive Voice Technology

www.intuitivevoice.com

IPitomy Communications

www.ipitomy.com

Multi-Tech Systems, Inc.

www.multitech.com

30. SOFT SWITCH

Dialexia Communications Inc.

www.dialexia.com

ESQUBE Communication Solutions

www.esqube.com

FacetCorp

www.facetcorp.com

NetCentrex Comverse Converged IP Communications

www.comverse.com

Pulse Voice Inc.

www.pulsevoice.com

Sytel Limited

www.sytelco.com

31. VOIP GATEWAYS

ADTRAN, Inc.

www.adtran.com

BASiX Automation Integrators, Inc.

www.basixai.com

CITEL Technologies

www.citel.com

IPitomy Communications

www.ipitomy.com

Multi-Tech Systems, Inc.

www.multitech.com

RAD Data Communications

www.radusa.com

SER Solutions, Inc.

www.ser.com

(See our enhanced listing in the alphabetical section.)

SPIRIT

www.spiritdsp.com

32. WIRELESS PHONE SYSTEMS

Plantronics

www.plantronics.com/contactcenter

(See our enhanced listing in the alphabetical section.)

Samsung Business Communication Systems

www.samsung.com/bcs

SPIRIT

www.spiritdsp.com

33. COMPUTER CHASSIS

Electronic Voice Services

www.evs7.com

37. MODEMS

Multi-Tech Systems, Inc.

www.multitech.com

42. PDAS

Aiko Solutions

www.aikosolutions.com/

43. CONFERENCES AND EXPOSITIONS

Alexander Resources

www.alexanderresources.com

Technology Marketing Corp. (TMC)

www.tmcnet.com

(See our enhanced listing in the alphabetical section.)

TelePlaza

www.teleplaza.com

44. AUDIO CONFERENCING

Convertec Business Solutions

www.convertecsolutions.com

Forum Communications International

www.forum-com.com

Intuitive Voice Technology

www.intuitivevoice.com

SPIRIT

www.spiritdsp.com

45. VIDEO CONFERENCING

APEX Voice Communications

www.apexvoice.com

Dialexia Communications Inc.

www.dialexia.com

SPIRIT

www.spiritdsp.com

46. CONSULTING

ac2 Solutions

www.ac2solutions.com

Alexander Resources

www.alexanderresources.com

Amtech Marketing, Inc.

www.amtechmarketing.com

Asian Training & Development

www.aslantraining.com

CallCenterJobs.com

www.callcenterjobs.com/clickthru.cfm?LID=6397

CFI Group

www.cfigroup.com

ClickFox

www.clickfox.com

CRMlandmark.com

www.crmlandmark.com

Envision

www.envisioninc.com

FOQUEST

www.foquest.com

GM Voices, Inc.

www.gmvoices.com

IEX Corp.

www.iex.com

Intelenet Global Services

www.intelenetglobal.com

Money's Worth

www.4yourmoneysworth.com

NextCentra Integrated Communications Solutions

www.nextcentra.com

NorthWest Direct Marketing, Inc.

www.nwdirectmarketing.com

Phone Pro

www.phonepro.com

Strategic Communication Systems

www.strategicinc.com

Taction--The Contact Center

www.taction.com

TelePlaza

www.teleplaza.com

The Call Center School

www.thecallcenterschool.com

The Phone Coach

www.thephonecoach.com

The Taylor Reach Group, Inc.

www.thetaylorreachgroup.com

The Telework Coalition

www.telcoa.org

Ulysses Learning

www.ulysseslearning.com

Voice Teleservices

www.voiceteleservices.com

VoxMedia Consulting, Inc.

www.voxmediaconsulting.com

47. CONTACT MANAGEMENT SOFTWARE

AMCAT Software

www.amcat.com

Avidian Technologies

www.avidian.com

Cisco Systems

www.cisco.com/go/cc

Comarch

www.comarch.com

Fuze Digital Solutions

www.fuze.com

InsideSales.com

www.insidesales.com

KnoahSoft

www.knoahsoft.com

(See our enhanced listing in the alphabetical section.)

Lynk Software, Inc.

www.lynksoftware.com

Multima Corporation

www.netkeeper.com

PipelineDeals.com

www.pipelinedeals.com

Sage Software

www.sagesoftware.com

SER Solutions, Inc.

www.ser.com

(See our enhanced listing in the alphabetical section.)

Strategic Communication Systems

www.strategicinc.com

Tigerpaw Software

www.tigerpawsoftware.com

UCN, Inc.

www.ucn.net

(See our enhanced listing in the alphabetical section.)

Vertical Communications

www.vertical.com

Virtual Hold Technology

www.virtualhold.com

48. CTI DISTRIBUTORS

MicroAutomation

www.microautomation.com

49. CTI SOFTWARE

Altitude Software

www.altitude.com

(See our enhanced listing in the alphabetical section.)

AMC Technology

www.amctechnology.com

BASiX Automation Integrators, Inc.

www.basixai.com

Collaboration Technologies

www.collaborationtechnologies.co.uk

FacetCorp

www.facetcorp.com

Information Access Technology

www.iat-cti.com

Samsung Business Communication Systems

www.samsung.com/bcs

serVonic GmbH

www.servonic.com

Spanlink Communications

www.spanlink.com

Syntellect

www.syntellect.com

TASKE Technology Inc.

www.taske.com

Upstream Works Software

www.upstreamworks.com

Vocalcom

www.vocalcom.com

(See our enhanced listing in the alphabetical section.)

50. CTI TESTING TOOLS

Empirix

www.empirix.com

IQ Services

www.iq-services.com

51. CUSTOMER ANALYTICS SOFTWARE

Accurate Always

www.accuratealways.com

Allegiance, Inc.

www.allegiance.com

Cacti, Inc.

www.cacticom.com

(See our enhanced listing in the alphabetical section.)

CallMiner

www.callminer.com

CFI Group

www.cfigroup.com

ClickFox

www.clickfox.com

etalk Corp.

www.etalk.com

(See our enhanced listing in the alphabetical section.)

Genticity

www.customer1.com

Infor

www.infor.com/inforcrm

Informiam

www.informiam.com

Oncontact Software

www.oncontact.com

PipelineDeals.com

www.pipelinedeals.com

Teleformix, LLC

www.teleformix.com

TelStrat

www.telstrat.com

52. CRM ASP

Allegiance, Inc.

www.allegiance.com

Aplicor Inc.

www.aplicor.com

CRMlandmark.com

www.crmlandmark.com

Fuze Digital Solutions

www.fuze.com

I.S. Associates, Inc.

www.isassoc.com

Lynk Software, Inc.

www.lynksoftware.com

NetOffice Corp.

www.netoffice.com

NetSuite

www.netsuite.com

Salesboom.com

www.salesboom.com

Soffront Software Inc

www.soffront.com

SpeechCycle

www.speechcycle.com

TeleTech

www.teletech.com

Xceed

www.xceedcc.com

(See our enhanced listing in the alphabetical section.)

53. CRM SOFTWARE

AMC Technology

www.amctechnology.com

Aplicor Inc.

www.aplicor.com

Avidian Technologies

www.avidian.com

BCE Elix

www.bceelix.com

CFI Group

www.cfigroup.com

CobbleSoft International Ltd.

www.cobblesoft.com

Collaboration Technologies

www.collaborationtechnologies.co.uk

Comarch

www.comarch.com

CRMlandmark.com

www.crmlandmark.com

Echopass

www.echopass.com

I.S. Associates, Inc.

www.isassoc.com

IEX Corp.

www.iex.com

Infor

www.infor.com/inforcrm

Infusion Software

www.infusionsoft.com

InsideSales.com

www.insidesales.com

Knova Software, Inc.

www.knova.com

Lynk Software, Inc.

www.lynksoftware.com

Mirabase

www.mirabase.com

Multima Corporation

www.netkeeper.com

Oncontact Software

www.oncontact.com

Onyx Software

www.onyx.com

Pegasystems Inc.

www.pegasystems.com

PipelineDeals.com

www.pipelinedeals.com

prairieFyre Software

www.prairiefyre.com

Quintrex Data Systems Corp.

www.quintrex.com

Relevant Communications Corporation

www.relevantcommunications.com

Sage Software

www.sagesoftware.com

Soffront Software Inc

www.soffront.com

TeleDirect International, Inc.

www.tdirect.com

Teleformix, LLC

www.teleformix.com

Texas Digital Systems, Inc.

www.txdigital.com

Tigerpaw Software

www.tigerpawsoftware.com

Unica Corporation

www.unica.com

VoiceObjects, Inc.

www.voiceobjects.com

54. DATABASE MANAGEMENT

Dataupia

www.dataupia.com

FOQUEST

www.foquest.com

Lynk Software, Inc.

www.lynksoftware.com

SpringCM

www.springcm.com

55. DATABASE MARKETING

Accudata

www.accudatatech.com

Bilingual Corporation

www.bilingualtelemarketing.com

Infor

www.infor.com/inforcrm

Infusion Software

www.infusionsoft.com

Onyx Software

www.onyx.com

Relevant Communications Corporation

www.relevantcommunications.com

56. AUTO-DIALERS

Electronic Voice Services

www.evs7.com

Five9, Inc.

www.five9.com

InsideSales.com

www.insidesales.com

Interactive Softworks, Inc.

www.interactivesoftworks.com

OPC Marketing, Inc.

www.opc-marketing.com

Pulse Voice Inc.

www.pulsevoice.com

57. PREDICTIVE DIALERS

Altitude Software

www.altitude.com

(See our enhanced listing in the alphabetical section.)

AMCAT Software

www.amcat.com

BCE Elix

www.bceelix.com

Collaboration Technologies

www.collaborationtechnologies.co.uk

CosmoCom

www.cosmocom.com

(See our enhanced listing in the alphabetical section.)

Electronic Voice Services

www.evs7.com

Five9, Inc.

www.five9.com

Information Access Technology

www.iat-cti.com

Interactive Softworks, Inc.

www.interactivesoftworks.com

OPC Marketing, Inc.

www.opc-marketing.com

SER Solutions, Inc.

www.ser.com

(See our enhanced listing in the alphabetical section.)

Strategic Communication Systems

www.strategicinc.com

Sytel Limited

www.sytelco.com

TeleDirect International, Inc.

www.tdirect.com

TouchStar Software

www.touchstarsoftware.com

Vocalcom

www.vocalcom.com

(See our enhanced listing in the alphabetical section.)

58. PREVIEW DIALERS

Five9, Inc.

www.five9.com

Information Access Technology

www.iat-cti.com

Interactive Softworks, Inc.

www.interactivesoftworks.com

Upstream Works Software

www.upstreamworks.com

59. AD AGENCY SERVICES

Technology Marketing Corp. (TMC)

www.tmcnet.com

(See our enhanced listing in the alphabetical section.)

Unica Corporation

www.unica.com

61. FULFILLMENT

AnswerNet Network

www.answernet.com

PBD Worldwide Fulfillment Services

www.pbd.com

TMP Direct

www.tmpwdirect.com

Unica Corporation

www.unica.com

62. FULFILLMENT SOFTWARE

Comarch

www.comarch.com

Snowfly Performance Incentives

www.snowfly.com

Unica Corporation

www.unica.com

63. LEAD TRACKING

Active TeleSource, Inc.

www.theactivegroup.biz

Infusion Software

www.infusionsoft.com

InsideSales.com

www.insidesales.com

NetSuite

www.netsuite.com

PipelineDeals.com

www.pipelinedeals.com

Salesboom.com

www.salesboom.com

TMP Direct

www.tmpwdirect.com

Unica Corporation

www.unica.com

Velaro Inc.

www.velaro.com/?cid=171

64. MAILING HOUSE SERVICES

PBD Worldwide Fulfillment Services

www.pbd.com

66. MARKET RESEARCH COMPANY

Active TeleSource, Inc.

www.theactivegroup.biz

Advanced Data-Comm

www.advanced-data.com

Alexander Resources

www.alexanderresources.com

Phone Ware Inc.

www.phonewareinc.com

Virtual Causeway

www.v-causeway.com

68. REAL-TIME MARKETING SOFTWARE

InsideSales.com

www.insidesales.com

Quintrex Data Systems Corp.

www.quintrex.com

Relevant Communications Corporation

www.relevantcommunications.com

70. DIRECTORY SERVICES

CRMlandmark.com

www.crmlandmark.com

71. DISASTER RECOVERY

ADTRAN, Inc.

www.adtran.com

Echopass

www.echopass.com

Encore Networks

www.encorenetworks.com

Forum Communications International

www.forum-com.com

Mirapoint

www.mirapoint.com

RAD Data Communications

www.radusa.com

RED ALERT by AMTELCO

www.redalertsystem.com

Syntellect

www.syntellect.com

TTC Marketing Solutions

www.ttcmarketingsolutions.com

UCN, Inc.

www.ucn.net

(See our enhanced listing in the alphabetical section.)

72. E-MAIL ACD

prairieFyre Software

www.prairiefyre.com

73. E-MAIL MANAGEMENT SOFTWARE

AMC Technology

www.amctechnology.com

eGain Communications

www.egain.com

Infor

www.infor.com/inforcrm

Infusion Software

www.infusionsoft.com

Mirapoint

www.mirapoint.com

Multima Corporation

www.netkeeper.com

Relevant Communications Corporation

www.relevantcommunications.com

74. E-MAIL MANAGEMENT ASP

eGain Communications

www.egain.com

76. ENTERPRISE RESOURCE PLANNING SOFTWARE

CFI Group

www.cfigroup.com

GMT Corp.

www.gmt.com

NetSuite

www.netsuite.com

Sage Software

www.sagesoftware.com

77. FAX APPLICATION SOFTWARE

Cbeyond

www.cbeyond.net

serVonic GmbH

www.servonic.com

79. FAX BROADCASTING PRODUCTS

OPC Marketing, Inc.

www.opc-marketing.com

Relevant Communications Corporation

www.relevantcommunications.com

84. FAX ON-DEMAND

serVonic GmbH

www.servonic.com

86. FIELD SALES PRODUCTS

Aplicor Inc.

www.aplicor.com

Avidian Technologies

www.avidian.com

Oncontact Software

www.oncontact.com

Onyx Software

www.onyx.com

87. CHECK AND CREDIT CARD PROCESSING & VERIFICATION

Intelenet Global Services

www.intelenetglobal.com

Pegasystems Inc.

www.pegasystems.com

Sage Software

www.sagesoftware.com

88. CORPORATE FINANCING

811MSi Software 2004 Inc.

www.811msi.ca

89. CREDIT CARD MERCHANT ACCOUNTS

Intelenet Global Services

www.intelenetglobal.com

91. HANDSETS

Aiko Solutions

www.aikosolutions.com/

Plantronics

www.plantronics.com/contactcenter

(See our enhanced listing in the alphabetical section.)

Samsung Business Communication Systems

www.samsung.com/bcs

snom technology AG

www.snom.com

92. HEADSETS GN US Inc.

www.jabra.com

(See our enhanced listing in the alphabetical section.)

OPC Marketing, Inc.

www.opc-marketing.com

Plantronics

www.plantronics.com/contactcenter

(See our enhanced listing in the alphabetical section.)

Sennheiser Communications

www.sennheisercommunications.com

93. HEADSET REPAIR & ACCESSORIES

Plantronics

www.plantronics.com/contactcenter

(See our enhanced listing in the alphabetical section.)

94. HELP DESK ASP

Aplicor Inc.

www.aplicor.com

Citrix Online (Citrix GoToAssist)

www.gotoassist.com

Soffront Software Inc

www.soffront.com

Xceed

www.xceedcc.com

(See our enhanced listing in the alphabetical section.)

95. HELP DESK SOFTWARE

Accurate Always

www.accuratealways.com

AMTELCO

www.amtelco.com

CobbleSoft International Ltd.

www.cobblesoft.com

Knova Software, Inc.

www.knova.com

Multima Corporation

www.netkeeper.com

NetOp Tech

www.netoptech.com

Oncontact Software

www.oncontact.com

Soffront Software Inc

www.soffront.com

TelStrat

www.telstrat.com

Texas Digital Systems, Inc.

www.txdigital.com

96. EMPLOYMENT TESTING

BrandonWayne Group

www.callcenterworkforce.com

CallCenterJobs.com

www.callcenterjobs.com/clickthru.cfm?LID=6397

Human Resource Management Center

www.hrmc.com

PreVisor, Inc.

www.previsor.com

The Phone Coach

www.thephonecoach.com

97. MOTIVATION PRODUCTS & SERVICES

ComplianceBridge Corporation

www.compliancebridge.com

Kontakto

www.kontaktos.net

Money's Worth

www.4yourmoneysworth.com

OutsourceWorld

www.outsource-world.com

Phone Pro

www.phonepro.com

Snowfly Performance Incentives

www.snowfly.com

98. RECRUITING

Aerotek Professional Services

www.aerotek.com

(See our enhanced listing in the alphabetical section.)

Amtech Marketing, Inc.

www.amtechmarketing.com

BrandonWayne Group

www.callcenterworkforce.com

CallCenterClassifieds.com

www.callcenterclassifieds.com

CallCenterJobs.com

www.callcenterjobs.com/clickthru.cfm?LID=6397

Human Resource Management Center

www.hrmc.com

J. Patrick & Associates

www.jpatrick.com

Kontakto

www.kontaktos.net

Money's Worth

www.4yourmoneysworth.com

R.L.Bencin & Associates

TeleManagement Search

www.tmrecruiters.com

99. TEMPORARY HELP

Aerotek Professional Services

www.aerotek.com

(See our enhanced listing in the alphabetical section.)

BrandonWayne Group

www.callcenterworkforce.com

CallCenterJobs.com

www.callcenterjobs.com/clickthru.cfm?LID=6397

100. INTERNATIONAL CALL BACK

Virtual Hold Technology

www.virtualhold.com

101. INSTANT MESSAGING

CommuniGate Systems

www.communigate.com

Multi-Tech Systems, Inc.

www.multitech.com

Symon Communications, Inc.

www.symon.com

(See our enhanced listing in the alphabetical section.)

Texas Digital Systems, Inc.

www.txdigital.com

102. INTERNET & WWW MARKETING SVCS.

Concentric, An XO Communications Service

www.concentric.com

Mirabase

www.mirabase.com

Synergy Solutions, Inc.

www.synergysolutionsinc.com

Velaro Inc.

www.velaro.com/?cid=171

103. INTERNET SERVICE PROVIDER

Cbeyond

www.cbeyond.net

Concentric, An XO Communications Service

www.concentric.com

104. INTERNET TELEPHONY PRODUCTS/SVCS.

Cbeyond

www.cbeyond.net

CITEL Technologies

www.citel.com

CommuniGate Systems

www.communigate.com

Forum Communications International

www.forum-com.com

IPitomy Communications

www.ipitomy.com

IQ Services

www.iq-services.com

Multi-Tech Systems, Inc.

www.multitech.com

NetCentrex Comverse Converged IP Communications

www.comverse.com

Plantronics

www.plantronics.com/contactcenter

(See our enhanced listing in the alphabetical section.)

106. TEXT CHAT SOFTWARE

Citrix Online (Citrix GoToAssist)

www.gotoassist.com

GyrusLogic

www.gyruslogic.com

Velaro Inc.

www.velaro.com/?cid=171

107. WEB CALL CENTER SOFTWARE

Aastra OnDemand

www.aastraondemand.com

Attachmate

www.attachmate.com

Circumference Technology Services, Inc.

www.circumference.ca

Fuze Digital Solutions

www.fuze.com

Genticity

www.customer1.com

KnoahSoft

www.knoahsoft.com

(See our enhanced listing in the alphabetical section.)

Knova Software, Inc.

www.knova.com

NetCentrex Comverse Converged IP Communications

www.comverse.com

NetOp Tech

www.netoptech.com

Strategic Communication Systems

www.strategicinc.com

Telecorp Products, Inc.

www.telecorpproducts.com

VERBIO Technologies S.L.

www.verbio.com

Virtual Hold Technology

www.virtualhold.com

Vocalcom

www.vocalcom.com

(See our enhanced listing in the alphabetical section.)

109. WEB COLLABORATION/SHARED BROWSING

Citrix Online (Citrix GoToAssist)

www.gotoassist.com

eGain Communications

www.egain.com

Forum Communications International

www.forum-com.com

SpringCM

www.springcm.com

Velaro Inc.

www.velaro.com/?cid=171

110. WEB DESIGN/HOSTING

Concentric, An XO Communications Service

www.concentric.com

PBD Worldwide Fulfillment Services

www.pbd.com

111. WEB SELF-SERVICE SOLUTIONS

Attachmate

www.attachmate.com

CobbleSoft International Ltd.

www.cobblesoft.com

Concentric, An XO Communications Service

www.concentric.com

eGain Communications

www.egain.com

Fuze Digital Solutions

www.fuze.com

Genticity

www.customerl.com

HouseCalls Audio Tour

www.housecallsaudiotour.com

I.S. Associates, Inc.

www.isassoc.com

IEX Corp.

www.iex.com

Knova Software, Inc.

www.knova.com

Multima Corporation

www.netkeeper.com

Quintrex Data Systems Corp.

www.quintrex.com

Salesboom.com

www.salesboom.com

Velaro Inc.

www.velaro.com/?cid=171

112. INTERPRETER SERVICES

Bilingual Corporation

www.bilingualtelemarketing.com

TeleTech

www.teletech.com

114. KNOWLEDGE MANAGEMENT SOFTWARE

811MSi Software 2004 Inc.

www.811msi.ca

CobbleSoft International Ltd.

www.cobblesoft.com

eGain Communications

www.egain.com

etalk Corp.

www.etalk.com

(See our enhanced listing in the alphabetical section.)

Fuze Digital Solutions

www.fuze.com

Informiam

www.informiam.com

Knova Software, Inc.

www.knova.com

Salesboom.com

www.salesboom.com

SpringCM

www.springcm.com

115. LAN-BASED TELEPHONY

CITEL Technologies

www.citel.com

Dirigosoft Corporation

www.dirigosoft.com

FacetCorp

www.facetcorp.com

Intuitive Voice Technology

www.intuitivevoice.com

IPitomy Communications

www.ipitomy.com

116. LEAST-COST ROUTING SYSTEMS

Comarch

www.comarch.com

Pulse Voice Inc.

www.pulsevoice.com

117. DATABASE MARKETING/SERVICES

Accudata

www.accudatatech.com

OKS-Ameridial Worldwide

www.oksameridial.com

(See our enhanced listing in the alphabetical section.)

PBD Worldwide Fulfillment Services

www.pbd.com

TeleCall S.A.C.

Walker's Research

www.walkersresearch.com

118. DIRECT MAIL LISTS

Call Center Consultants

TARGUSinfo

www.targusinfo.com

Technology Marketing Corp. (TMC)

www.tmcnet.com

(See our enhanced listing in the alphabetical section.)

Telacquire Marketing Group Inc.

www.telacquire.com

Walker's Research

www.walkersresearch.com

119. LIST MANAGEMENT SOFTWARE

Call Center Consultants

Codima Technologies

www.codimatech.com

Mirabase

www.mirabase.com

120. ONLINE DATABASES

ComplianceBridge Corporation

www.compliancebridge.com

Walker's Research

www.walkersresearch.com

121. TELEMARKETING CALLING LISTS

Accudata

www.accudatatech.com

Call Center Consultants

MarketMakers Group, Inc.

TARGUSinfo

www.targusinfo.com

Telacquire Marketing Group Inc.

www.telacquire.com

TeleCall S.A.C.

Walker's Research

www.walkersresearch.com

122. TELEPHONE NUMBER LOOK-UP SERVICES

Accudata

www.accudatatech.com

TARGUSinfo

www.targusinfo.com

123. LOGGING & MONITORING EQUIPMENT

Accurate Always

www.accuratealways.com

ASC telecom L.P.

www.asctelecom.com

BCE Elix

www.bceelix.com

Cacti, Inc.

www.cacticom.com

(See our enhanced listing in the alphabetical section.)

CallCopy

www.callcopy.com

Empirix

www.empirix.com

Envision

www.envisioninc.com

etalk Corp.

www.etalk.com

(See our enhanced listing in the alphabetical section.)

HigherGround Inc.

www.highergroundinc.com

IQ Services

www.iq-services.com

KnoahSoft

www.knoahsoft.com

(See our enhanced listing in the alphabetical section.)

OAISYS

www.oaisys.com

(See our enhanced listing in the alphabetical section.)

OnviSource Inc

www.onvisource.com

OrecX

www.orecx.com

(See our enhanced listing in the alphabetical section.)

Recollect Recording, LLC

www.recollectrecording.com

TelStrat

www.telstrat.com

Verint Witness Actionable Solutions

www.verint.com

(See our enhanced listing in the alphabetical section.)

Voice Print International

www.vpi-corp.com

VPI (Voice Print International)

www.vpi-corp.com

(See our enhanced listing in the alphabetical section.)

127. TOLL-FREE (800/888)

NetOffice Corp.

www.netoffice.com

128. OFFICE ERGONOMICS/FURNITURE

americon

www.controlroomsusa.com

Interior Concepts

www.interiorconcepts.com

129. ON-HOLD PRODUCTS/SERVICES

GM Voices, Inc.

www.gmvoices.com

130. INBOUND TELESERVICES

Active TeleSource, Inc.

www.theactivegroup.biz

Advanced Data-Comm

www.advanced-data.com

Alta Resources

www.altaresources.com

(See our enhanced listing in the alphabetical section.)

AnswerNet Network

www.answernet.com

Bilingual Corporation

www.bilingualtelemarketing.com

Circumference Technology Services, Inc.

www.circumference.ca

Convertec Business Solutions

www.convertecsolutions.com

e-Services Group International

www.e-servicesgroup.com

GC Services

www.gcserv.com

ICT Group, Inc.

www.ictgroup.com

Intelenet Global Services

www.intelenetglobal.com

Invest In Guatemala

www.investinguatemala.org

Lester Inc.

www.lesterusa.com

NomKa Call Centers

www.nomka.com

Nordia Inc.

www.nordia.ca

(See our enhanced listing in the alphabetical section.)

NorthWest Direct Marketing, Inc.

www.nwdirectmarketing.com

OKS-Ameridial Worldwide

www.oksameridial.com

(See our enhanced listing in the alphabetical section.)

PBD Worldwide Fulfillment Services

www.pbd.com

Phone Ware Inc.

www.phonewareinc.com

Prosodie Interactive

www.prosodieinteractive.com

Sitel

www.sitel.com

SpeechCycle

www.speechcycle.com

StarTek

www.startek.com

Synergy Solutions, Inc.

www.synergysolutionsinc.com

Taction--The Contact Center

www.taction.com

Tel-Assist

www.telassist.com

Telacquire Marketing Group Inc.

www.telacquire.com

TeleCall S.A.C.

TelePlaza

www.teleplaza.com

Telerx

www.telerx.com

Telespectrum FX

www.trgcustomersolutions.com

Telvista

www.telvista.com

Thomas L. Cardella & Associates

www.youdonthavetosettle.com

TMP Direct

www.tmpwdirect.com

TRG Customer Solutions

www.trgcustomersolutions.com

TTC Marketing Solutions

www.ttcmarketingsolutions.com

Unifica Teleservices

www.unificateleservices.com

Voice Teleservices

www.voiceteleservices.com

Voxbone

www.voxbone.com

West at Home

www.westathome.com

131. INTERACTIVE 800/900 SERVICE

Alta Resources

www.altaresources.com

(See our enhanced listing in the alphabetical section.)

Convertec Business Solutions

www.convertecsolutions.com

HouseCalls Audio Tour

www.housecallsaudiotour.com

Intelemedia Communications, Inc.

www.intelemedia.com

NomKa Call Centers

www.nomka.com

Sitel

www.sitel.com

Telerx

www.telerx.com

Telespectrum FX

www.trgcustomersolutions.com

TRG Customer Solutions

www.trgcustomersolutions.com

132. MULTILINGUAL TELESERVICES

Alta Resources

www.altaresources.com

(See our enhanced listing in the alphabetical section.)

AnswerNet Network

www.answernet.com

Bilingual Corporation

www.bilingualtelemarketing.com

GC Services

www.gcserv.com

ICT Group, Inc.

www.ictgroup.com

Invest In Guatemala

www.investinguatemala.org

Lester Inc.

www.lesterusa.com

NomKa Call Centers

www.nomka.com

Nordia Inc.

www.nordia.ca

(See our enhanced listing in the alphabetical section.)

NorthWest Direct Marketing, Inc.

www.nwdirectmarketing.com

Phone Ware Inc.

www.phonewareinc.com

Sitel

www.sitel.com

StarTek

www.startek.com

Synergy Solutions, Inc.

www.synergysolutionsinc.com

TeleCall S.A.C.

Telerx

www.telerx.com

Telespectrum FX

www.trgcustomersolutions.com

Telvista

www.telvista.com

Unifica Teleservices

www.unificateleservices.com

Virtual Causeway

www.v-causeway.com

133. OUTBOUND TELESERVICES

Active TeleSource, Inc.

www.theactivegroup.biz

Advanced Data-Comm

www.advanced-data.com

Alta Resources

www.altaresources.com

(See our enhanced listing in the alphabetical section.)

AnswerNet Network

www.answernet.com

Bilingual Corporation

www.bilingualtelemarketing.com

Circumference Technology Services, Inc.

www.circumference.ca

Convertec Business Solutions

www.convertecsolutions.com

e-Services Group International

www.e-servicesgroup.com

GC Services

www.gcserv.com

ICT Group, Inc.

www.ictgroup.com

Invest In Guatemala

www.investinguatemala.org

Lester Inc.

www.lesterusa.com

MarketMakers Group, Inc.

Nordia Inc.

www.nordia.ca

(See our enhanced listing in the alphabetical section.)

NorthWest Direct Marketing, Inc.

www.nwdirectmarketing.com

OKS-Ameridial Worldwide

www.oksameridial.com

(See our enhanced listing in the alphabetical section.)

Phone Ware Inc.

www.phonewareinc.com

Prosodie Interactive

www.prosodieinteractive.com

Sitel

www.sitel.com

Synergy Solutions, Inc.

www.synergysolutionsinc.com

Taction--The Contact Center

www.taction.com

Telacquire Marketing Group Inc.

www.telacquire.com

TeleCall S.A.C.

TelePlaza

www.teleplaza.com

Telerx

www.telerx.com

Telespectrum FX

www.trgcustomersolutions.com

Telvista

www.telvista.com

Thomas L. Cardella & Associates

www.youdonthavetosettle.com

TMP Direct

www.tmpwdirect.com

TRG Customer Solutions

www.trgcustomersolutions.com

TTC Marketing Solutions

www.ttcmarketingsolutions.com

Unifica Teleservices

www.unificateleservices.com

Virtual Causeway

www.v-causeway.com

Voice Teleservices

www.voiceteleservices.com

134. THIRD-PARTY VERIFICATION SERVICES

Accudata

www.accudatatech.com

Active TeleSource, Inc.

www.theactivegroup.biz

Advanced Data-Comm

www.advanced-data.com

AnswerNet Network

www.answernet.com

Convertec Business Solutions

www.convertecsolutions.com

e-Services Group International

www.e-servicesgroup.com

GC Services

www.gcserv.com

Intelemedia Communications, Inc.

www.intelemedia.com

Intelenet Global Services

www.intelenetglobal.com

Lester Inc.

www.lesterusa.com

NomKa Call Centers

www.nomka.com

OKS-Ameridial Worldwide

www.oksameridial.com

(See our enhanced listing in the alphabetical section.)

Synergy Solutions, Inc.

www.synergysolutionsinc.com

Telacquire Marketing Group Inc.

www.telacquire.com

Telvista

www.telvista.com

135. WEB-BASED OUTSOURCING SERVICES

Alta Resources

www.altaresources.com

(See our enhanced listing in the alphabetical section.)

e-Services Group International

www.e-servicesgroup.com

ICT Group, Inc.

www.ictgroup.com

Invest In Guatemala

www.investinguatemala.org

Lester Inc.

www.lesterusa.com

NomKa Call Centers

www.nomka.com

Nordia Inc.

www.nordia.ca

(See our enhanced listing in the alphabetical section.)

OKS-Ameridial Worldwide

www.oksameridial.com

(See our enhanced listing in the alphabetical section.)

Sitel

www.sitel.com

Taction--The Contact Center

www.taction.com

Tel-Assist

www.telassist.com

Telerx

www.telerx.com

Telvista

www.telvista.com

Thomas L. Cardella & Associates

www.youdonthavetosettle.com

TMP Direct

www.tmpwdirect.com

Voxbone

www.voxbone.com

136. PERFORMANCE ANALYTICS

811MSi Software 2004 Inc.

www.811msi.ca

ac2 Solutions

www.ac2solutions.com

AIM Technology

www.aimtechnology.com

ASC telecom L.P.

www.asctelecom.com

Aspect Software Inc

www.aspect.com

Cacti, Inc.

www.cacticom.com

(See our enhanced listing in the alphabetical section.)

Calabrio

www.calabrio.com

Cerebit

www.cerebit.com

CFI Group

www.cfigroup.com

Codima Technologies

www.codimatech.com

Empirix

www.empirix.com

etalk Corp.

www.etalk.com

(See our enhanced listing in the alphabetical section.)

HigherGround Inc.

www.highergroundinc.com

IEX Corp.

www.iex.com

Informiam

www.informiam.com

KnoahSoft

www.knoahsoft.com

(See our enhanced listing in the alphabetical section.)

PipelineDeals.com

www.pipelinedeals.com

Snowfly Performance Incentives

www.snowfly.com

Symon Communications, Inc.

www.symon.com

(See our enhanced listing in the alphabetical section.)

Telecorp Products, Inc.

www.telecorpproducts.com

Teleformix, LLC

www.teleformix.com

TeleTech

www.teletech.com

Upstream Works Software

www.upstreamworks.com

Verint Witness Actionable Solutions

www.verint.com

(See our enhanced listing in the alphabetical section.)

Voice Print International

www.vpi-corp.com

VPI (Voice Print International)

www.vpi-corp.com

(See our enhanced listing in the alphabetical section.)

139. PREMIUMS/INCENTIVES

Snowfly Performance Incentives

www.snowfly.com

140. REMOTE ACCESS/CAPABILITIES

Citrix Online (Citrix GoToAssist)

www.gotoassist.com

Encore Networks

www.encorenetworks.com

Ingate Systems

www.ingate.com

NetOp Tech

www.netoptech.com

Spectrum Corp.

www.specorp.com

TelStrat

www.telstrat.com

142. SALES FORCE AUTOMATION

Aplicor Inc.

www.aplicor.com

Avidian Technologies

www.avidian.com

Infor

www.infor.com/inforcrm

Infusion Software

www.infusionsoft.com

Mirabase

www.mirabase.com

NetSuite

www.netsuite.com

Oncontact Software

www.oncontact.com

Onyx Software

www.onyx.com

Sage Software

www.sagesoftware.com

Salesboom.com

www.salesboom.com

Soffront Software Inc

www.soffront.com

SpringCM

www.springcm.com

TeleDirect International, Inc.

www.tdirect.com

Tigerpaw Software

www.tigerpawsoftware.com

143. SCRIPTING SERVICES/SOFTWARE

Altitude Software

www.altitude.com

(See our enhanced listing in the alphabetical section.)

Attachmate

www.attachmate.com

OPC Marketing, Inc.

www.opc-marketing.com

Sytel Limited

www.sytelco.com

The Phone Coach

www.thephonecoach.com

TouchStar Software

www.touchstarsoftware.com

VoxMedia Consulting, Inc.

www.voxmediaconsulting.com

144. SECURITY

Aiko Solutions

www.aikosolutions.com

Cerebit

www.cerebit.com

Encore Networks

www.encorenetworks.com

FOQUEST

www.foquest.com

Ingate Systems

www.ingate.com

Mirapoint

www.mirapoint.com

NetOp Tech

www.netoptech.com

145. SITE SELECTION/ECONOMIC DEVELOPMENT

CallCenterJobs.com

www.callcenterjobs.com/clickthru.cfm?LID=6397

InterfaceSERVICES

www.interfaceservices.net

Szatan and Assoc.

www.szatanassociates.com

TelePlaza

www.teleplaza.com

146. SIMULTANEOUS VOICE/DATA

CallCopy

www.callcopy.com

Cbeyond

www.cbeyond.net

147. SPEECH- & VOICE-TO-TEXT RECOGNITION

GyrusLogic

www.gyruslogic.com

ICT Group, Inc.

www.ictgroup.com

LumenVox LLC

www.lumenvox.com

VERBIO Technologies S.L.

www.verbio.com

Verint Witness Actionable Solutions

www.verint.com

(See our enhanced listing in the alphabetical section.)

Voice Print International

www.vpi-corp.com

VoiceObjects, Inc.

www.voiceobjects.com

VoxMedia Consulting, Inc.

www.voxmediaconsulting.com

VPI (Voice Print International)

www.vpi-corp.com

(See our enhanced listing in the alphabetical section.)

148. STANDARDS ORGANIZATIONS

Amtech Marketing, Inc.

www.amtechmarketing.com

ComplianceBridge Corporation

www.compliancebridge.com

National Quality Assurance, USA

www.nqa-usa.com

149. SYSTEMS INTEGRATION

AMC Technology

www.amctechnology.com

americon

www.controlroomsusa.com

Attachmate

www.attachmate.com

Cicero, Inc.

www.ciceroinc.com

FOQUEST

www.foquest.com

Givex

www.givex.com

Interactive Softworks, Inc.

www.interactivesoftworks.com

MicroAutomation

www.microautomation.com

Spanlink Communications

www.spanlink.com

Symon Communications, Inc.

www.symon.com

(See our enhanced listing in the alphabetical section.)

150. TELEMARKETING SOFTWARE

AMCAT Software

www.amcat.com

Electronic Voice Services

www.evs7.com

Quintrex Data Systems Corp.

www.quintrex.com

Sytel Limited

www.sytelco.com

TeleDirect International, Inc.

www.tdirect.com

TouchStar Software

www.touchstarsoftware.com

Vocalcom

www.vocalcom.com

(See our enhanced listing in the alphabetical section.)

151. TELEPHONE MONITORING SERVICES

811MSi Software 2004 Inc.

www.811msi.ca

ASC telecom L.P.

www.asctelecom.com

Codima Technologies

www.codimatech.com

HigherGround Inc.

www.highergroundinc.com

OrecX

www.orecx.com

(See our enhanced listing in the alphabetical section.)

Recollect Recording, LLC

www.recollectrecording.com

TASKE Technology Inc.

www.taske.com

TouchStar Software

www.touchstarsoftware.com

TTC Marketing Solutions

www.ttcmarketingsolutions.com

152. TESTING PRODUCTS/SERVICES

Empirix

www.empirix.com

IQ Services

www.iq-services.com

National Technical Systems

www.ntscorp.com

153. TOLL-FRAUD DETECTION

Trivium Systems Inc.

www.triviumsys.com

155. BOOKS/WORKBOOKS

Technology Marketing Corp. (TMC)

www.tmcnet.com

(See our enhanced listing in the alphabetical section.)

The Call Center School

www.thecallcenterschool.com

156. INTERACTIVE/COMPUTER TRAINING

Alexander Resources

www.alexanderresources.com

Amtech Marketing, Inc.

www.amtechmarketing.com

Asian Training & Development

www.aslantraining.com

Envision

www.envisioninc.com

Phone Pro

www.phonepro.com

The Call Center School

www.thecallcenterschool.com

Ulysses Learning

www.ulysseslearning.com

Voice Print International

www.vpi-corp.com

VPI (Voice Print International)

www.vpi-corp.com

(See our enhanced listing in the alphabetical section.)

157. TSR/MANAGEMENT TRAINING SVCS.

Amtech Marketing, Inc.

www.amtechmarketing.com

Money's Worth

www.4yourmoneysworth.com

Phone Pro

www.phonepro.com

Teleformix, LLC

www.teleformix.com

The Call Center School

www.thecallcenterschool.com

The Phone Coach

www.thephonecoach.com

Ulysses Learning

www.ulysseslearning.com

158. VIDEO TRAINING

The Phone Coach

www.thephonecoach.com

159. UNIFIED MESSAGING

AMTELCO

www.amtelco.com

APEX Voice Communications

www.apexvoice.com

NetOffice Corp.

www.netoffice.com

OnviSource Inc

www.onvisource.com

serVonic GmbH

www.servonic.com

Toshiba America Information Systems, Telecom Systems Division

www.telecom.toshiba.com

Vertical Communications

www.vertical.com

160. INTEGRATED VOICE MESSAGING

Altivon

www.altivon.com

AMTELCO

www.amtelco.com

Cbeyond

www.cbeyond.net

OnviSource Inc

www.onvisource.com

Samsung Business Communication Systems

www.samsung.com/bcs

SoundBite Communications

www.soundbite.com

(See our enhanced listing in the alphabetical section.)

TouchLogic

www.touchlogic.com

VoiceObjects, Inc.

www.voiceobjects.com

161. VOICE MAIL

Electronic Voice Services

www.evs7.com

Intuitive Voice Technology

www.intuitivevoice.com

serVonic GmbH

www.servonic.com

Toshiba America Information Systems, Telecom Systems Division

www.telecom.toshiba.com

162. VOICE APPLICATION GENERATOR

APEX Voice Communications

www.apexvoice.com

NextCentra Integrated Communications Solutions

www.nextcentra.com

163. VOICE APPLICATION SOFTWARE

GyrusLogic

www.gyruslogic.com

Human Resource Management Center

www.hrmc.com

LumenVox LLC

www.lumenvox.com

SoundBite Communications

www.soundbite.com

(See our enhanced listing in the alphabetical section.)

SpeechCycle

www.speechcycle.com

Teleformix, LLC

www.teleformix.com

TouchLogic

www.touchlogic.com

VoiceObjects, Inc.

www.voiceobjects.com

164. DATA/VOICE LINE EQUIPMENT

RAD Data Communications

www.radusa.com

165. VOICE HARDWARE

RAD Data Communications

www.radusa.com

166. IVR PRODUCTS

Altivon

www.altivon.com

APEX Voice Communications

www.apexvoice.com

Aspect Software Inc

www.aspect.com

BASiX Automation Integrators, Inc.

www.basixai.com

BCE Elix

www.bceelix.com

Cisco Systems

www.cisco.com/go/cc

CosmoCom

www.cosmocom.com

(See our enhanced listing in the alphabetical section.)

Echopass

www.echopass.com

GM Voices, Inc.

www.gmvoices.com

GyrusLogic

www.gyruslogic.com

HouseCalls Audio Tour

www.housecallsaudiotour.com

Information Access Technology

www.iat-cti.com

Intelemedia Communications, Inc.

www.intelemedia.com

LiveVox, Inc.

www.livevox.com

MicroAutomation

www.microautomation.com

NetCentrex Comverse Converged IP Communications

www.comverse.com

NextCentra Integrated Communications Solutions

www.nextcentra.com

Prosodie Interactive

www.prosodieinteractive.com

Pulse Voice Inc.

www.pulsevoice.com

SER Solutions, Inc.

www.ser.com

(See our enhanced listing in the alphabetical section.)

SoundBite Communications

www.soundbite.com

(See our enhanced listing in the alphabetical section.)

SpeechCycle

www.speechcycle.com

Syntellect

www.syntellect.com

Sytel Limited

www.sytelco.com

TARGUSinfo

www.targusinfo.com

TouchLogic

www.touchlogic.com

Vertical Communications

www.vertical.com

VoiceObjects, Inc.

www.voiceobjects.com

VoxMedia Consulting, Inc.

www.voxmediaconsulting.com

167. TEXT-TO-SPEECH CONVERSION

BASiX Automation Integrators, Inc.

www.basixai.com

Syntellect

www.syntellect.com

VERBIO Technologies S.L.

www.verbio.com

168. VOICE TOOL KITS

LumenVox LLC

www.lumenvox.com

NextCentra Integrated Communications Solutions

www.nextcentra.com

169. VOICE BOARD PRODUCTS

AMTELCO

www.amtelco.com

170. VOICE RECOGNITION

CallMiner

www.callminer.com

GyrusLogic

www.gyruslogic.com

LumenVox LLC

www.lumenvox.com

MicroAutomation

www.microautomation.com

Prosodie Interactive

www.prosodieinteractive.com

SpeechCycle

www.speechcycle.com

Syntellect

www.syntellect.com

VERBIO Technologies S.L.

www.verbio.com

VoxMedia Consulting, Inc.

www.voxmediaconsulting.com

171. WORKFORCE MANAGEMENT SOFTWARE

ac2 Solutions

www.ac2solutions.com

Aspect Software Inc

www.aspect.com

BCE Elix

www.bceelix.com

Calabrio

www.calabrio.com

Envision

www.envisioninc.com

GMT Corp.

www.gmt.com

Human Resource Management Center

www.hrmc.com

IEX Corp.

www.iex.com

Informiam

www.informiam.com

InVision Software AG

www.invisionwfm.com

Left Bank Solutions, Inc.

www.leftbanksolutions.com

OrecX

www.orecx.com

(See our enhanced listing in the alphabetical section.)

prairieFyre Software

www.prairiefyre.com

Snowfly Performance Incentives

www.snowfly.com

Symon Communications, Inc.

www.symon.com

(See our enhanced listing in the alphabetical section.)

TASKE Technology Inc.

www.taske.com

Texas Digital Systems, Inc.

www.txdigital.com

Tigerpaw Software

www.tigerpawsoftware.com

UCN, Inc.

www.ucn.net

(See our enhanced listing in the alphabetical section.)

Verint Witness Actionable Solutions

www.verint.com

(See our enhanced listing in the alphabetical section.)

VPI (Voice Print International)

www.vpi-corp.com

(See our enhanced listing in the alphabetical section.)

173. COMPLIANCE TECHNOLOGIES AND SOLUTIONS

Accurate Always

www.accuratealways.com

Cacti, Inc.

www.cacticom.com

(See our enhanced listing in the alphabetical section.)

Calabrio

www.calabrio.com

Cerebit

www.cerebit.com

CobbleSoft International Ltd.

www.cobblesoft.com

CompllanceBridge Corporation

www.compliancebridge.com

Dataupia

www.dataupia.com

etalk Corp.

www.etalk.com

(See our enhanced listing in the alphabetical section.)

KnoahSoft

www.knoahsoft.com

(See our enhanced listing in the alphabetical section.)

Lynk Software, Inc.

www.lynksoftware.com

Mirapoint

www.mirapoint.com

OrecX

www.orecx.com

(See our enhanced listing in the alphabetical section.)

Pegasystems Inc.

www.pegasystems.com

Recollect Recording, LLC

www.recollectrecording.com

TouchStar Software

www.touchstarsoftware.com

Trivium Systems Inc.

www.triviumsys.com

Voice Print International

www.vpi-corp.com

OTHER

811MSi Software 2004 Inc.

www.811msi.ca

Telcom Bill Management

Acredo Technologies, Inc. (Acredo)

www.acredo.us

Hosted Internet Phone Service

ADTRAN, Inc.

www.adtran.com

Managed Ethernet Switches

Advanced Data-Comm

www.advanced-data.com

Inbound/Outbound/CRM

AIM Technology

www.aimtechnology.com

Contact Center Analytics

Alexander Resources

www.alexanderresources.com

Cellular & Wireless Training

Allegiance, Inc.

www.allegiance.com

Enterprise Feedback

Management (EFM) solutions

AMC Technology

www.amctechnology.com

Multichannel integration software

American Teleservices Association

www.ataconnect.org

Teleservices networking, professional & business development, & compliance

americon

www.controlroomsusa.com

Control room furniture, video display systems

AMTELCO

www.amtelco.com

RED ALERT--Rapid Emergency

Deployment system

Asian Training & Development

www.aslantraining.com

Call Center Sales/Customer

Service Training

Attachmate

www.attachmate.com

Unified Desktop / Desktop

Integration Solutions

Cacti, Inc.

www.cacticom.com

(See our enhanced listing in the alphabetical section)

Contact Center Recording & QA

Calabrio

www.calabrio.com

Unified Agent Desktop Software, Quality Management Software

Call Center Consultants

Call Center Prospect Lists

CallCenterClassifieds.com

www.callcenterclassifieds.com

Call center job board

CallCopy

www.callcopy.com

Surveys

CallMiner

www.callminer.com

Speech analytics

Cerebit

www.cerebit.com

Fraud/Identity Theft Prevention

Circumference Technology Services, Inc.

www.circumference.ca

Hosted Contact Center Solutions

CITEL Technologies

www.citel.com

Digital-to-analog voice recording signal translation

Citrix Online (Citrix GoToAssist)

www.gotoassist.com

Hosted Remote Support Solution

Concentric, An XO Communications Service

www.concentric.com

Web Hosting, Email and Domain Name Registration

CosmoCom

www.cosmocom.com

(See our enhanced listing in the alphabetical section)

Unified Customer

Communications IP Contact

Center Consolidation Technology

Customer Insight Group, Inc.

www.customerinsightgroup.com

CRM Strategy

Dataupia

www.dataupia.com

Data Warehouse

Digital Antenna

www.digitalantenna.com

Cell Booster and Antenna Manufacturer

e-Services Group International

www.e-servicesgroup.com

Customer Care

Echopass

www.echopass.com

SAS70 Certified

Endeavor Telecom

www.endeavortelecom.com

CPE Installations, Inside Wiring, Trouble Tickets, Site Surveys

Envision

www.envisioninc.com

Business Intelligence

FOQUEST

www.foquest.com

Biometrics and Data Security

Forum Communications International

www.forum-com.com

Emergency

Conferencing/Converged Conferencing

Genticity

www.customerl.com

CRM for the Call Center

Givex

www.givex.com

Gift Cards, Loyalty Cards, Stored Value, Coupons, Payment Systems

GM Voices, Inc.

www.gmvoices.com

voice and audio recording

HigherGround Inc.

www.highergroundinc.com

Liability Recording, Agent Evaluation

Informiam

www.informiam.com

Proactive Contact Center Management

Ingate Systems

www.ingate.com

SIP-capable Firewalls and SIParators, NAT traversal, SIP Trunking

Intelemedia Communications, Inc.

www.intelemedia.com

Hosted Contact Center

Interactive.com

www.interactive.com

E-mail marketing solution

Interior Concepts

www.interiorconcepts.com

Furniture/Site Design

Kontakto

www.kontaktos.net

Multilingual Contact Center Services

MarketMakers Group, Inc.

Outbound b2b teleservices

Mirabase

www.mirabase.com

Latin American Spanish Adword Campaign Designers

Mirapoint

www.mirapoint.com

Email Security, Email archiving, Email reporting

Money's Worth

www.4yourmoneysworth.com

Interim Management

NetSuite

www.netsuite.com

Accounting, Ecommerce

Nordia Inc.

www.nordia.ca

(See our enhanced listing in the alphabetical section)

Customer care services (outsourcing)

OAISYS

www.oaisys.com

(See our enhanced listing in the alphabetical section)

Call Recording and Voice Documentation

Onyx Software

www.onyx.com

Business process management software

Pegasystems Inc.

www.pegasystems.com

Business Process Management Software

Phone Pro

www.phonepro.com

Customer Service Training

RAD Data Communications

www.radusa.com

TDMoIP gateways

RED ALERT by AMTELCO

www.redalertsystem.com

Emergency notification Systems

snom technology AG

www.snom.com

IP Telephones

SoundBite Communications

www.soundbite.com

(See our enhanced listing in the alphabetical section)

Automated Voice Messaging Service

Spanlink Communications

www.spanlink.com

IP Communications Consulting

Spectrum Corp.

www.specorp.com

Wallboards, IP Wallboards

SpringCM

www.springcm.com

Content Management Software

StarTek

www.startek.com

Call Center Integration, Directory Services, Prepaid Calling Cards

TARGUSinfo

www.targusinfo.com

Real-time inbound call center services

TASKE Technology Inc.

www.taske.com

Telephone reporting software for call centers and general business environments

Tel-Assist

www.telassist.com

1st level help desk Service, Email Response

Telecorp Products, Inc.

www.telecorpproducts.com

Quality monitoring, Real-time Recording

TeleDirect International, Inc.

www.tdirect.com

Customer campaign management Software & Services

TeleTech

www.teletech.com

Customer Relationship Management and Business Process Outsourcing

TheTelework Coalition

www.telcoa.org

Work at home contact center solutions

Thomas L. Cardella & Associates

www.youdonthavetosettle.com

E-mail marketing Campaigns

Tigerpaw Software

www.tigerpawsoftware.com

Professional service Automation (PSA) Software

Toshiba America Information Systems, Telecom Systems Division

www.telecom.toshiba.com

Video comm, IP Phones, VoIP, digital phones, wireless phones, softphones

Trivium Systems Inc.

www.triviumsys.com

Call recording

UCN, Inc.

www.ucn.net

(See our enhanced listing in the alphabetical section)

eLearing and Communications

Ulysses Learning

www.ulysseslearning.com

Simulation-based e-Learning for CSRs, sales reps and managers

Upstream Works Software

www.upstreamworks.com

Agent Desktop & Automation

VERBIO Technologies S.L.

www.verbio.com

Voice speaker verification system and voice -enabled web interaction

Verint Witness Actionable Solutions

www.verint.com

(See our enhanced listing in the alphabetical section)

Call recording solutions

Virtual Hold Technology

www.virtualhold.com

Virtual Queuing Solution

Voxbone

www.voxbone.com

VoIP origination services

West at Home

www.westathome.com

Home-based Agents, Remote Agents

Xceed

www.xceedcc.com

(See our enhanced listing in the alphabetical section)

Business Process Outsourcing