Intraco Systems Engages Zurich Mutual.

Business Editors, High Tech Writers

BOCA RATON, Fla.--(BUSINESS WIRE)--Aug. 2, 2001

Zurich Mutual to Open Strategic Doors for Intraco

Intraco Systems, Inc. (OTC BB: INSY, INSY.OB), a leading provider of advanced speech recognition technology solutions and services, announced the signing of an agreement with Zurich Mutual, Ltd., an international financial services and consulting firm, to facilitate executive level strategic opportunities for the company with global Fortune

Intraco has proven the effectiveness and efficiency of its X-Site(TM) Voice Powered Solutions for cost reduction at call centers with corporate clients such as Federal Express. "In expanding Intraco's strategy globally, we are in a position to facilitate executive level discussions with international telecommunications carriers and other high profile companies that operate their own call centers," said Charles Villeneuve, Managing Director for Zurich Mutual.

Using Intraco's cutting-edge voice-enabling technology, call centers can typically cut costs on handling incoming calls by 50%-90%. Voice-enabled applications can also provide call centers with the ability to expand their revenue base without the high cost of adding brick and mortar. Intraco offers its clients the additional advantages of a specialized and custom-tailored outsource service.

One of the key advantages to the service internationally is the ability to provide the same application in multiple languages. The technology is currently available in over twenty languages, so that Intraco can deliver information to a company's clients all over the world. Furthermore, voice access is particularly valuable in countries where Internet connectivity is a problem, positioning voice-enabled applications to actually become the universal interface for accessing information. For example, in Latin America it is easier for clients to access information using speech recognition and their standard telephones rather than the Internet.

About Intraco Systems

Intraco is the first service provider to offer next generation voice-enabled technologies as services, including a voice-activated outbound dialer, a voice-activated auto attendant, virtual telephony services and voice-enabled information services, all via centralized data centers, over a private, worldwide IP network. Founded in 1990, Intraco Systems, Inc. has built a solid reputation for bringing together converging voice, data and web technologies, with partners including AT&T, Motorola, IBM, Compaq, Microsoft and Cisco. For more information, contact Intraco Systems, Inc. at 3998 FAU Boulevard, Suite 210, Boca Raton, Florida 33431, USA at Tel: 561.367.0600, Fax: 561.367.9376, email them at info@intraco.com, or visit the Intraco website at www.intraco.com.

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