Both direct mail and Sunday newspaper color leaflets are the overall leading sources of coupons most preferred by consumers.
Price-conscious shoppers continue to arm themselves with discounts and incentives when they venture into the marketplace, according to the 19th Annual Survey of Promotional
Among key highlights of the survey was the finding that coupons influence where shoppers go (56 percent) and which brands they choose (43 percent). Fifty-eight percent of consumers also see coupons as a way to stretch their family dollars.
The popularity of promotional marketing, coupled with more targeted and category-specific coupon efforts by packaged goods manufacturers and grocery retailers, is positively impacting coupon efficiency and effectiveness.
There is also a positive trend toward product sampling, with in-home distribution cited as the preferred source of product samples (74 percent). Both direct mail (56 percent) and Sunday newspaper color leaflets (65 percent) are the overall leading sources of coupons most preferred by consumers. More than 80 percent of retailers expect their product sampling budget allocations to increase or remain the same in 1997. Almost one-half of consumers say "they would consider switching brands if they like the sample" and 42 percent strongly agree that "they often become aware of new or improved products through samples or coupons." In addition, seven in 10 consumers ranked receiving a sample at home as important in their purchase decision. As a result, grocery retailers outlook for product sampling is very positive with 73 percent expecting their sampling budget allocations to increase in 1997.
The leading source of product information about new grocery/HBC products, product usage or recipes preferred by 61 percent of consumers is in the mail/newspapers, suggesting that consumers prefer more direct, personalized approaches to product communications.
When consumers were asked how willing they would be to take specific actions in order to receive product samples and/or coupons that are relevant to their families, about half of the consumers indicate that they are very willing to: fill in a card requesting sample (57 percent); call an 800-number (50 percent) and provide companies with information about the products their family uses (48 percent). Consumers are less willing to provide companies with information about their families (35 percent).