Search engine optimization (SEO) and search engine marketing (SEM) are two important ways to promote your business to online customers. SEO requires making your site search engine-friendly, and SEM involves targeting potential customers by purchasing relevant keyword ads on search engines such as
SEO: There are many ways to optimize your site so that search engines will list your site higher in their rankings. Start with the following:
SEM: The more targeted your advertising, the higher your "conversion rate." Conversion rate refers to the percentage of ads that actually convert to sales or some other desired action (such as registration). One way to ensure that your prospective customers are qualified is to buy ads according to specific search engine keywords that a user might submit. For example, if you're selling a Minolta 60X digital camera, buying the keyword ad "Minolta 60X digital camera" will most likely give you better results than buying the keyword "camera."
Some terms get bid up quickly — for instance, you'll pay a lot more for a technology keyword than a knitting keyword. SEM, however, has a higher conversion rate than other online marketing methods, so it can still be a cost-effective route to take.
Make sure that you have compelling ad copy luring people to your site. Provide a call to action to prospective customers to encourage them to click on your link. Also, make sure that you send prospective customers to a targeted page on your site. Your home page will convert fewer customers than a page describing the exact service that you promote in your keyword ad.
You generally pay for keyword ads on a cost per click (CPC) basis. Review the keywords you've purchased to ensure you're getting a good return on your investment. If not, try a different word or phrase. You can also try different ad copy or landing pages on your site to see what's more attractive to prospective customers.
Companies offering CPC programs include Google, Yahoo (Overture), Ask.Com, FindWhat, Kanoodle, Industry Brains and LookSmart.
Once you've exhausted your SEO and SEM options, there are a couple of other routes that will produce results. You can put together an online ad campaign by either buying advertising on sites that appeal to your demographic or trading ads with other sites. In addition, you can send out email newsletters. Encourage customers to provide their email addresses so you can contact them with useful information and promotions.
For specifics on setting up a Web site and an Internet marketing plan, check the AllBusiness.com Sales Marketing Center and Internet Technology Center, which provide articles that can steer you in the right direction.