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Stanton urges industry to adopt goal-based technologies. (Payless Cashways Inc. President and...

Susan Stanton, president and coo of Payless Cashways Inc., urged attendees at the Hardlines Technology Forum to make sure their use of new technology is truly useful - that the extra information it provides will improve business.

Stanton delivered the April 24 keynote address at the Phoenix conference, jointly sponsored by the American Hardware Manufacturers Association and Sterling Software. For more on the forum, see page 76.

Stanton noted that, as retail success has become an exacting science, technological tools and the information they provide have become ess

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