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Special Supplement: Self-service - A Question Of Identity - The Way To Enhance A Service Is Not...

Designing and developing innovative business solutions is about more than just incorporating innovative technology. In the case of consumer-facing solutions, it is about carefully balancing emerging innovative technologies with general consumer trends, and the overall value added by the new innovation.

Paul Race, innovation marketing manager at NCR Financial Solutions Division, in Dundee, says: "We look for consumer trends and then build a vision for the future and then build technology to fit the vision.

"Our methodology determines the various risks and iss

In addition, make sure to read these articles:

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  • Children in the United States spend a total of around $l0 billion on food each year, according to research firm Mintel. Children in the pre-teen ......
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  • Instant gratification is in. Long lines and slow service just don't cut it.
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