Customer Relationship Management | Operations > Customer Relations | Business solutions from AllBusiness.com
Facebook Twitter You Tube RSS Feed
Related

Newsletter SignUp

Get your business loan online with confidence.Thousands of businesses have received loans to date. Get started now!

Customer Relationship Management

Today's Must Read
By Messmer, Max | Publication: Business Credit | Filed In: Customer Service and Customer Relations
Companies can create incentives, loyalty programs and advertising campaigns to boost their reputation for customer attention, but in the end, superb service is delivered by people--one customer at a time. While credit professionals...
Business Journal
By Tate, William D. | Publication: Business Credit | Filed In: City Government and Regional & Local Governments
Historically rich and rooted in tradition, yet distinctly modern. Culturally diverse and still defiantly proud and patriotic. Texas is forged from contradictions, merging seamlessly to create a unique and spirited destination. We invite...
Business Journal
By Idhammar, Christer | Publication: PPI | Filed In: Manufacturing Output and Economic Indicators
HEADNOTE Companies do not need to make maintenance procedures leading to increased reliability more complicated than they already are Reliability is a term that has become more commonly used in the industry. Many...
Business Journal
James Dodd has accepted a position with Cheyenne Village as the events and volunteer coordinator. He is responsible for all Cheyenne Village events as well as managing the volunteer program. Dodd is currently...
Business Journal
Publication: LexisNexis | Filed In: Customer Service and Customer Relations
The not-for-profit start-up will be New South Wales's first fully-integrated cancer care facility, combining all facets of clinical care such as surgery, oncology, out-patient services, screening programs, diagnosis and treatment, to through-care and...
Business Journal
Mr Bracey has resigned to join Michael Page International plc. He will remain to complete the year end audit and annual report process, and is expected to leave in April 2012. A formal...
Business Journal
Notice of Proposed Rulemaking and Notice of Public Hearing Basis Reporting by Securities Brokers and Basis Determination for Debt Instruments and Options AGENCY: Internal Revenue Service (IRS), Treasury. ACTION: Notice of proposed rulemaking...
Business Journal
PORTLAND, Maine & CHARLOTTE, N.C. -- BlueTarp Financial, the only financial services company dedicated to providing a full-service commercial credit program to the building materials industry today announced it has named Scott Simpson...
Press Release
Publication: Business Wire | Filed In: Customer Service and Customer Relations
Places First in All Three Major US Categories for the 2nd Consecutive Year NEW YORK -- Liquidnet, the global institutional trading network, announced today that it has been ranked #1 for operational performance...
Press Release
Acquisition expands company's position in three important growth areas for the company's small business customers: mobile, loyalty, and consumer WALTHAM, Mass. -- Constant Contact[R], Inc. (NASDAQ: CTCT), the trusted marketing advisor to more...
Press Release
Publication: Business Wire | Filed In: Dividends and Company Earnings
Other specific highlights compared with 2011 Third Quarter: * 3.38% net interest margin, up 4 basis points * 14% annualized growth in average core deposits * 2% annualized growth in average total loans,...
Press Release
Strong Capital Generation With Tier 1 Common Equity Ratio at 9.86 Percent Global Excess Liquidity Sources Remain Strong at $378 Billion, up $42 Billion in 2011 Investment Bank Maintained No. 2 Global Ranking...
Press Release
PADUCAH, Ky. -- Gothenburg State Bank, a more than 100-year-old community bank in Gothenburg, Nebraska, takes pride in "still pioneering" on behalf of its customers. For bank chairman, president and American Bankers Association...
Press Release
Publication: Business Wire | Filed In: Armies and Armed Forces
FAIRFAX, Va. -- ManTech International Corporation (NASDAQ: MANT) has promoted Daniel J. Keefe to executive vice president and general manager of the company's Technical Services Group (TSG). TSG provides technology solutions and services...
Press Release
BOCA RATON, Fla. -- Vantive Media, a digital media company that delivers business technology content through online channels, has released the 2012 CRM Buyers Guide exclusively on http://www.crmsearch.com/. This free research advisory is...
Press Release
New funds to fuel Performance Management applications that enable enterprises to take action from Big Data Founding Partner of Redpoint Ventures Geoff Yang to join Board of Directors; Phil Wilmington named Executive Chairman...
Press Release
Publication: Business Wire | Filed In: Health Care Overview and Health Care
One-year extension valued at approximately $10.1 million, takes effect June 30, 2012 HANOVER, Md. -- Conmed Healthcare Management, Inc. (NYSE Amex: CONM) today announced that Pima County, Arizona has agreed to extend its...
Press Release
Publication: Business Wire | Filed In: Earnings Per Share and Company Earnings
Fourth Quarter Earnings Per Common Share Were $1.84 NEW YORK -- The Goldman Sachs Group, Inc. (NYSE: GS) today reported net revenues of $28.81 billion and net earnings of $4.44 billion for the...
Press Release
Seven-year relationship for communications billing services extended VICTOR, N.Y. -- IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications...
Press Release
Publication: Business Wire | Filed In: Customer Service and Customer Relations
NEWTON, Mass. -- Green Beacon Solutions, a leading provider of Microsoft Dynamics[R] business solutions and business technology consulting and managed services, today announced that they have successfully completed an implementation of Microsoft Dynamics[R]...
Press Release

TRENDING NOW:   Save. Spend. Do.,  Free Downloads!,  Credit Crunch Plagues Small Businesses,  Business Resource Center,
BootCamps

New On AllBusiness

Business Glossary

Definitions for: Customer Relationship Management (CRM) Software
Customer Relationship Management (CRM) Software

software that automates customer service and support. It also provides for customer data analysis and supports e-commerce storefronts. While CRM is constantly evolving, it's already led to some remarkable changes in the way companies interact with customers. For example, Federal Express allows customers to track their packages on the Web. This service is becoming commonplace. Amazon.com uses CRM technology to make suggestions to customers based on their personal purchase histories.

Search the Business Glossary:

Find Pre-Screened Suppliers. VoIP, Web Designers, Credir Card Processing, Online Marketing, Telemarketing, Payroll Services VoIP Web Designers Credir Card Processing Online Marketing Telemarketing Payroll Services View all 100 categories