Change Management

I will reject candidates for resume errors, particularly in a job market where responses are plentiful.

Managing talent is an important part of strategic risk management.

“What? We’re not doing CRM any more? Does that mean I don’t have to enter the data….?”

Are You Selling By the Numbers or Selling With a Blindfold On? Discover the Statistical Benchmarks for Success and Self Accountability That Most Organizations Are Still Missing. The questions I list here are...

It's always the people at least twenty years older than the people they're criticizing who author these generalizations about an age group. Fortunately, we're running out of alphabet to catalog the next generations.

Managing risk in a recession is more difficult than in sound economic times. To be successful, an organization must change its paradigm of risk management as simply a cost center.

Employee theft or fraud can wipe out a small company or at the very least cause significant financial difficulties. Small and mid-sized business owners should learn early warning signs and take steps to...

Several of the big SPM vendors offer programs aimed at small and medium-sized businesses.

More businesses are using turnaround consultants these days to help them overhaul their company to make it through the last of the recession as well as to restructure loans. Picking one for your...

I’m glad to see it: Seth Godin, one of the best thinkers of the post-Internet age, suggesting we should rethink the formal business plan assumptions we’ve been using, without change, for far too...

Sales managers with an intimate feel for the selling process succeed because their staff members regard them as part of the sales team -- but coaching the team is just as important as...

A growing number of franchisors are recruiting seniors as franchisees. What’s behind the trend — and what do seniors considering a franchise need to know?

"I’ve tried coaching my team. It didn’t work." Really? Was it the coaching that didn’t work, the manager’s coaching that didn’t work or was it more about how the coaching was delivered that...

It may be time for employers to rethink the ways that they treat job candidates who have criminal histories.

Whether it's a green job or a brown job, Bright Green Talent Founder Nick Ellis advises job hunters to drive a hard bargain during the interview process.

I've just returned from the SBA's National Small Business Week in Washington, D.C. After meeting with some of the nation's best and brightest entrepreneurs, small business owners, and business leaders (and teaching them...

“There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people. Every businessman will always claim that it is the people in...

Your job as a leader is to get things done – to achieve your objectives. Doing this demands that you win, and keep, the goodwill and support of your team. Therefore, get into...