Business Credit Business Travel Franchising Personal Finance Sales & Selling Technology Women in Business Careers E-Commerce & Internet Finance & Accounting Labor & Employment Management Marketing & Advertising Operations Starting a Business > See All

by Title A-H by Title I-P by Title Q-Z > See All

Business Intelligence Small Business Blog Business Planning E-Commerce & Internet Finance & Accounting Home-Based Business Human Resources & Employment Management & Leadership Marketing & Advertising Operations Sales Technology Women in Business > See All

Hiring & Firing Intellectual Property Internet & Technology Legal Mergers & Acquisitions Money & Fundraising Real Estate/Landlord-Tenant Sales & Marketing Starting a Business Business Guides Forms Kits > See All

Construction Medical Practices Restaurants Retail Trade Manufacturing Real Estate Wholesale Trade > See All

Accounting Advertising & Marketing Computers & Software Financial Services Human Resources Internet & Online Management Small Business > See All

Business Exchange Business Answers Buyer's Guides Franchise Opportunities Glossary White Papers Trials & Downloads Partner Resources Podcast Library Quote Center Video Library Web Site Tools > See All

'Intellectual Capital' and Struggles over the Perceived Value of Members' Expert Knowledge in a...

By Lyon, Alexander
Publication: Western Journal of Communication
Date: Friday, July 1 2005

HEADNOTE

This case study analyzes the ways in which members struggled over the perceived value of their expert knowledge, or 'intellectual capital,' in the uncertain, ambiguous, and changing environment of a knowledge-intensive organization.

Using Bourdieu's notion of symbolic capital, this qualitative study analyzes the specific communicative processes by which some individuals' and groups' expert knowledge came to be considered more valuable than that of others. The study shows that employees and executives routinely shaped the perceived value of their expert knowledge in self-serving ways and often did so at the organization's expense.

Keywords: Intellectual Capital; Expertise; Knowledge-Intensive; Bourdieu; Symbolic Capital

It's hard to measure intellectual output. ... In a factory you can count how many widgets go by in an hour, and you can put a screw on every one, or whatever. It's a very different world with this intellectual stuff. And I haven't seen any company amaze me with the way they chart it because it's tough. (Employee, personal communication, October 29,2001)

To read all of this article, sign in or sign up for membership. It's quick, simple, and free.

In addition, make sure to read these articles:

Selecting critical business processes: A case study

HEADNOTE Summary Organizations often struggle with assessing the impact their HEADNOTE critical business processes makes on their overall competitiveness. Often, critical processes that perform at ......

Organising haute-cuisine service processes: a case study.

One of the essential aims of service process organisation is to increase the added value for the customer, thereby increasing customer satisfaction and stimulating consumption....

Back to fund-amentals: the business realities of funding for performance support projects.

SUMMARY * Provides general guidance on how to build a realistic and persuasive business case * Presents a detailed case study to demonstrate how to ......

Conversion Anxiety

When it comes to determining which courses to convert to e-learning, a lot of training professionals just shoot from the hip.

Places, Everyone!

In less than 18 months, Ernst & Young trained a cast of thousands , 24,000, to be exact , in 110 cities. And that's just ......

Why Americans Eat Less Fish: It's Lack of `Perceived Value'.

Why are people in the United States eating less fish? Higher prices, demographics, failure to develop more convenient products, fewer full-service retail seafood departments -- ......

Knowledge is a noun learning is a verb

HEADNOTE By the end of the article you should understand: the concept of the knowledge-based corporation and the significance of intellectual capital; the difference between ......

Raise your brand's perceived value.

Consumers are looking for extra value--the most bang for their buck--during these tight economic times. How can you raise the perceived value of your brand ......

In Search of Subject Matter Excellence

What do you get when you cross a management scientist with a failed folk singer? The answer: Stanford professor Sam Savage. He's of a rare ......

Content Convergence: One Network, One Box; Intellectual Capital Associates Announces Its...

Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--March 18, 2002 Intellectual Capital Associates' publications arm The ICA Syndicate (http://www.icasyndicate.com) today announces the initiation of its coverage of ......

Research and Markets: Measuring Knowledge and Intellectual Capital.

DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com) Has Announced the Addition of Measuring Knowledge and Intellectual Capital to Their Offering A comprehensive review of tools, ......

Research and Markets: Measuring Knowledge and Intellectual Capital.

DUBLIN, Ireland -- The Measuring Knowledge and Intellectual Capital Report Gives a Comprehensive Review of Tools, Techniques and Models to Measure and Manage Knowledge, Intellectual ......

VeriSign -- Driving IP/PSTN Convergence; Intellectual Capital Associates' Analysis of...

Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--Jan. 24, 2002 ICA Competitive Intelligence, an event-driven research offering of Intellectual Capital Associates (http://www.intellectualcapitalassociates.com), today announces the publication of ......

HelloBrain.com Helps Software Start-Up Enter NewMarket; InterVideo Goes To Intellectual...

Business Editors & High Tech Writers SANTA CLARA, Calif.--(BUSINESS WIRE)--July 11, 2000 Software start-up InterVideo Inc. is entering a new market, with help from intellectual ......

Subject: Knowledge, Organizations

T T T

Digg It

del.icio.us

Related Resources

Press Releases

Bersin & Associates Releases Update on Rapid e-Learning Market.

OAKLAND, Calif. -- Bersin & Associates: --Study Shows 80% Growth over Last Year and Projects $410M Market in Products and Services by 2006 --Study ......

Training's Brightest Honored at the Brandon Hall Excellence in Learning Awards Ceremony.

LONG BEACH, Calif. -- Outstanding courses, technology, and initiatives in corporate training were honored last night at the annual Brandon Hall Excellence in Learning ......

New Study Seeks Exemplary WebCT Courses: Courses WillBe Judged On Academic Rigor and Content Robustness.

Business Editors NORTH MIAMI BEACH, Fla./PEABODY, Mass.--(BUSINESS WIRE)--Feb. 7, 2000 WebCT today announced its has agreed to underwrite a study that seeks to identify exemplary ......

'Intellectual Capital' and Struggles over the Perceived Value of Members' Expert Knowledge in a...

To read all of this article, sign in or sign up for membership. It's quick, simple, and free.

In addition, make sure to read these articles:

Related Resources

Press Releases

Sponsored Links