Firm Again Ranks Among Top 30 in National Survey
CLEVELAND -- In an independent survey of corporate counsel, the law firm Thompson Hine LLP again ranked among the top 30 firms in the country for delivering client service excellence. The Survey of Client Service Performance: The BTI Client Service A-Team 2009, is published by The BTI Consulting Group and summarizes interviews with corporate counsel at Fortune 1000 companies on the key aspects of client relationships. Among the law firms identified by corporate counsel as delivering outstanding client service, the 30 highest-scoring firms each year are named to the "BTI Client Service A-Team." This is the second year in a row that Thompson Hine has been included in the ranks of these elite firms. The firm achieved this distinction by scoring high in the following areas:
* Advising on Business Issues
* Anticipating the Client's Needs
* Breadth of Services
* Bringing Together National Resources
* Client Focus
* Commitment to Help
* Dealing with Unexpected Changes
* Handling Problems
* Keeping Clients Informed
* Legal Skills
* Providing Value for the Dollar
* Quality Products
* Regional Reputation
* Understanding the Client's Business
* Unprompted Communication
"We are pleased to be on this list again," shares David Hooker, Thompson Hine's managing partner. "Client service excellence is an important part of our firm's culture, and it is rewarding to see that our clients recognize our efforts."
About Thompson Hine LLP: Established in 1911, Thompson Hine is a business law firm dedicated to providing superior client service. For the last several years, the firm has been named one of the Best Corporate Law Firms in America (in an annual survey of corporate directors conducted by Corporate Board Member magazine). With more than 400 lawyers, Thompson Hine serves premier businesses worldwide. The firm has offices in Atlanta, Brussels, Cincinnati, Cleveland, Columbus, Dayton, New York and Washington, D.C. For more information, go to www.ThompsonHine.com.
