E-mail and other online technologies are changing the way employees communicate--and providing employers with a powerful new ability to monitor the workplace. Like most tools, they're prone to misuse--which may expose employers to unforeseen liabilities, according to CUNA & Affiliates' Online Laws and Regulations for Credit Unions [1].
An estimated 20 million U.S. employees may be subject to electronic monitoring. However, many employees don't realize e-mail and voice message content is electronically stored and can be reviewed by anyone with access and the right equip