Free frontline compliance training arrives.

Ongoing employee training on bank regulatory compliance has become essential yet difficult to implement because of high turnover and shifting regulation. To address this growing need, ABA has launched the free, members-only Frontline Compliance Training program.

As a part of ABA membership,

banks will receive unlimited access to 73 online courses, which were developed with contributions from senior industry compliance experts. With their help, ABA designed up-to-date and appropriate course content to train tellers, customer service representatives, personal bankers, call center representatives, and consumer lenders.

The training will equip frontline employees with current regulatory compliance information that is needed to work competently in the banking industry.

"We piloted this program for many months, and the bankers who participated were all enthusiastic about it," said ABA President Ed Yingling. "This free offer will relieve banks of the mounting costs typically associated with training."

ABA's Frontline Compliance Training program gives bankers the ability to track and document participants' results, a feature appreciated by bank regulators. The online training will educate employees on a full range of frontline compliance topics such as:

* Bank Secrecy Act for tellers;

* Privacy for customer service representatives;

* Fair Credit Reporting Act for call center representatives;

* Expedited Funds Availability for tellers; and

* Real Estate Settlement Procedures Act for consumer Lenders.

For a full list of compliance training courses or an online preview visit www.abafrontline.com. To enroll, call 1-800-BANKERS or visit our website