The Health Care Compliance Association and Respond Inc. Introduce New Cure for Compliance...

Business and Health Editors

MINNEAPOLIS--(BUSINESS WIRE)--Sept. 27, 2002

Health Care Compliance Association and Respond Inc. Join Forces to Offer Members Issue Tracking Software for Compliance Professionals

Respond Inc., provider of software and services that help companies build

Respond's issue tracking software helps health care compliance professionals make certain that all compliance issues are documented, processed, and resolved in a timely, satisfactory, and secure manner. Respond's issue tracking software enables compliance professionals to keep track of and resolve all compliance issues such as coding and billing errors and hotline complaints.

"Respond has extensive expertise in health care. Their market-proven software solution is easy-to-use, quick-to-implement and will help compliance professionals automate, delegate and simplify their compliance issue tracking," said Health Care Compliance Association chief executive officer Roy Snell. "Through Respond Inc. we are able to offer HCCA members a secure way to document, process, monitor, and report on compliance issue tracking."

HCCA and Respond Inc. will introduce this new offering at the Health Care Compliance Association & American Health Lawyers Association Fraud & Compliance Forum, September 29 - October 1 2002 at the Hilton Hotel in Washington DC.

"HCCA is the definitive forum for health care compliance professionals concerned with issues related to reimbursement, coding, EMTALA, OSHA, Accreditation, and other regulations, licensure and due diligence to prevent and detect violations of the law," said Rich Morrison, president of U.S. operations for Respond Inc. "We are honored to have our software backed by and promoted with this prestigious organization."

About HCCA

The Health Care Compliance Association is the only national, non-profit organization solely dedicated to improving the quality of health care compliance. Its mission is to champion ethical practice and compliance standards in the health care community and to provide the necessary resources for compliance professionals and others who share these principles. HCCA's roles include facilitating the development and maintenance of health care compliance programs; providing a forum for understanding the complicated health care compliance environment; and offering tools, resources and educational opportunities for those involved with compliance in the health care industry. To learn more about HCCA, our services and programs, visit our Website at http://www.hcca-info.org. HCCA's national office is located at 5780 Lincoln Drive, Suite 120, Minneapolis, MN. Telephone HCCA toll free at 888/580-8373.

About Respond Inc.

Respond helps companies build better business through customer feedback. Respond Inc. Health care customers include National Institutes of Health, Southern Ohio Medical Center, Baptist Health Care and Greenwich Hospital. Headquartered in Kettering, England, Respond's U.S. office is located in Wilton, Conn. More information about Respond Inc. issue tracking software for compliance professionals can be found by visiting Company's online Health Solution Center at http://www.respond-inc.com/health/index.jsp or by calling 800/282-0676.