LOS ANGELES -- The 21st Century economy places unique demands on the American workforce and on those who manage workers. The traditional business model is becoming increasingly rare, and both workers and their managers must constantly adapt to a rapidly changing environment. Few managers are trained
Eric Swenson, author of the new book "Managing People in the 21st Century," believes that educators and trainers have let prospective managers down. "Business schools and corporate trainers teach people how to manage a process, a budget, or a job, but not how to manage people," says Swenson.
Managing people under the New Economy requires special skills. Employees are asked to work harder, faster, and smarter, and workplace stress is at an all-time high. The unhappy employee is increasingly inclined to retain a lawyer or file a complaint with the EEOC or state labor board.
Swenson, a veteran manager and corporate trainer, has written an insightful and accessible book on how to manage people in the New Economy. In the book, he makes a compelling case for "Consensus Management," which provides strong leadership and direction while encouraging employees to participate in the decision-making process. "Successful managers inspire those around them to be innovative risk-takers and then guide them to success."
Ultimately, the success of a 21st Century company depends on how well managers develop their workforce. To do this, Swenson writes, great managers must be excellent communicators, instill passion in those around them, encourage employees to take ownership and adapt to change, and coach workers to plan for success and expect to succeed.
"Managing People in the 21st Century" is now available at amazon.com, barnesandnoble.com, and at Borders bookstores.
About the Author
Eric Swenson has nearly 20 years of experience in management, sales, and training, including a Fortune 1000 corporation. He has managed more than 400 sales people, staff, and managers and is a veteran public speaker on topics such as management, motivation, and personal development. Swenson is a graduate of the University of Pacific in Stockton, California, and is a member of the Society of Human Resource Management, the American Society of Training and Development, and the American Management Association.