EMPLOYEE TRAINING CAMP.

A Guide to Developing Effective Retail Employees

Successful retailers understand that their people make the difference. Their employees ability to interact with customers and solve problems helps differentiate their stores from the competition.

However, it is ancongoing challenge to recruit, screen, hire, train, develop, motivate and retain the best employees. That's why the Russell R. Mueller Retail Hardware Research Foundation decided to focus on employee issues with its latest project. The foundation has published the Human Resource Handbook, a desktop gui