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1. Burnout and perceived organisational support among front-line hospitality...
This article describes research designed to investigate the relationship between burnout and perceived organisational support (POS) among front-line hospitality employees, Three hundred front-line employees of ... (PERIODICAL ARTICLE)
2. Learning, living and working experiences of
international postgraduate...
International students have, for many years, sought higher education in the United Kingdom (UK) and other major English-speaking destinations (MESDs). Recently, a combination of ... (PERIODICAL ARTICLE)
3. Hospitality degree programs in Australia: a continuing
evolution.
Hospitality management degree programs have changed significantly since they were first introduced in Australia over 30 years ago. This article reviews the development of ... (PERIODICAL ARTICLE)
4. Careers in hospitality management: Generation Y's
experiences and...
This article is founded on Broadbridge, Maxwell and Ogden's (2006) work on the job experiences and career expectations of Generation Y undergraduates who are ... (PERIODICAL ARTICLE)
5. Employee-customer linkages: a social identification
perspective in a hotel...
This article addresses the concept of employee-customer linkage research and proposes the addition of social identity theory as an important consideration in managing employee-customer ... (PERIODICAL ARTICLE)
6. Being somebody else: emotional labour and emotional
dissonance in the...
Hospitality and tourism-based service-providers are subject to negative stress outcomes associated with the performance of emotional labour, such as emotional exhaustion. Research on emotional ... (PERIODICAL ARTICLE)
7. International hotel manager as an emerging concept: a
review of expatriate...
Focusing on the concept of international hotel manager, the overall aim of this article is to build up a connection between issues in the ... (PERIODICAL ARTICLE) | |
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1-7 (of 7) related articles
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