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Issue Date:
08/01/2005
In This Issue
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1. Editorial.
Welcome to volume 12, issue 2 of the Journal of Hospitality and Tourism Management. One of the aims of the journal is to provide a ... (PERIODICAL ARTICLE)
2. The role of emotions in destination visitation
intentions: a...
The rote of emotions in consumer attitudes and behaviour has become the focus of much recent research, and no doubt this trend will continue as ... (PERIODICAL ARTICLE)
3. Service quality, strengths and weaknesses within the
four UK conference...
A survey of 3000 UK conference venues took place in 2001 as part of a PhD research program. One aspect of this research highlighted the ... (PERIODICAL ARTICLE)
4. Modern hospitality: lessons from the
past.
This article presents a summary of findings from a continuing investigation into the historical origins of hospitality in the ancient and classical worlds, focusing mainly ... (PERIODICAL ARTICLE)
5. The Southern Regional Organisation of Councils: event
policy 1974-2004.
Governments, as key stakeholders in the development of events, produce policies in an attempt to facilitate the growth and potential of events as a platform ... (PERIODICAL ARTICLE)
6. A case for benchmarking customer service quality in
tourism and leisure...
This article reports on a study at an Australian zoological property to provide a baseline profile of adult customers, their perceptions of service quality at ... (PERIODICAL ARTICLE)
7. Expectations of the service experience offered by
restaurants and cafes in...
Growing competition in the hospitality sector and the need to remain customer focused impose the need to provide excellence in service and quality to retain ... (PERIODICAL ARTICLE) | |
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1-7 (of 7) related articles
Items per page
1-7 (of 7) related articles
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