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The Sun, Port Charlotte, Fla., Mark Mathosian Column.

By Mark Mathosian, The Sun, Port Charlotte, Fla. Knight Ridder/Tribune Business News

Aug. 9--HELP LINE SAVES TIME, AGGRAVATION: There are at least 40 insurance specialists from the state's Department of Financial Services manning toll-free phone lines from 8 a.m. to 6 p.m. everyday. They handle an average of 1,600 calls daily. These ...uestions surface on a regular basis:

QUESTION: I just received notice from my insurance company that they are raising the cost of my homeowner's policy by 20 percent. Can they do that?

ANSWER: Yes. Florida law

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