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Issue Date:
10/01/2005
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1. First Assist sells its PMI arm
Health and wellbeing solutions provider FirstAssist's sale of its private medical insurance (PMl) business to Standard Life Healthcare, complete with the transfer of 280 employees, ... (PERIODICAL ARTICLE)
2. NU combats FSA threats
The FSA principles directed at brokers focus heavily on treating the customer fairly, and conflicts of interest and integrity. Norwich Union has tackled the threat ... (PERIODICAL ARTICLE)
3. Towergate events
Keeping up with the 'fun' theme mentioned earlier, my favoured deliberate faux pas on occasion is to attend a function armed with say, the corporate ... (PERIODICAL ARTICLE)
4. Putting back the fun
Judging by the wall decorations in the accompanying photo, Markerstudy Group wasted no time in personalising the hospitality box it acquired at White Hart Lane. (PERIODICAL ARTICLE)
5. Reinsurance guru
There's not much time for taking notes when you lunch with David Forcey, deputy chairman, reinsurance at Aon. Reinsurance, I hear you cry? A bit ... (PERIODICAL ARTICLE)
6. SYSTEMS SCENE
HEADNOTE * Misys weekly update facility * Sirius 21 system * TEn goes live with CDL Strata * Perkins Slade now live with Sirius IMAGE ... (PERIODICAL ARTICLE)
7. Customer service in the spotlight
Measurement of customer service and relative customer satisfaction is nowadays common practice in most service industries. Indeed, customer service has become the elusive 'holy grail', ... (PERIODICAL ARTICLE)
8. A ten year perspective
HEADNOTE As Rural Insurance celebrates its tenth anniversary this month, Brokers' Monthly asked Lance Harvey to look back and pick out the major character of ... (PERIODICAL ARTICLE)
9. Let's make road-charging work for us
Transport secretary Alistair Darling's pay-as-you-go transport plan proposes replacing car and fuel tax with road charging as a means of reducing congestion. The scheme would ... (PERIODICAL ARTICLE)
10. So, what is PR all about?
HEADNOTE PR is sometimes thought of as a means to 'paper over the cracks' in the deficiencies in a firm's customer culture. Elizabeth Holt of ... (PERIODICAL ARTICLE) | |
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1-10 (of 28) related articles
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1-10 (of 28) related articles
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