Ten Ways to Improve Your Interpersonal Skills | Management > Corporate Culture from AllBusiness.com - Page 10
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Tip #9: Put yourself in their shoes

An empathetic person can understand how another person feels, and empathy is an important trait when working with others. Always consider circumstances from another person's viewpoint. What may seem like the obvious, correct answer to you could have entirely different implications when seen from another perspective. Above all, keep tabs on your own feelings; people who are unable to tap into their own emotions often have difficulty empathizing with others.

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