Using Behavior-Based Interviewing Techniques

Identify Essential Skills for the Job
Understand the type of skills a candidate needs to perform the job. Interview coworkers or brainstorm to develop a list of skills

• Technical — job skills and related knowledge;
• Functional — transferable skills, including managing and organizing people or information;
• Adaptive — personal characteristics, such as dependability or a strong work ethic.

Develop Behavior-Based Questions
Develop questions around the list of skills you've created. For example, should you need to determine if a candidate has project-leadership skills, develop a question that requires them to:

• Recall a specific project on which they worked;
• Discuss their role in the project;
• Talk about specific problems they encountered;
• Ask how they directed people in this situation;
• Describe how they solved the problems.