Don Stallard looks around his company and sees familiar faces among his growing work force.
His senior vice president of new business ventures has been with him since he founded The Reserves Network in 1984. Stallard's senior vice president of business development has been with the company for
more than 12 years. The director of quality assurance has served on the board for 11 years. Several other key management team members have been part of the Reserves team for nearly 10 years.
That, Stallard claims, has helped Reserves sustain annual growth of more than 35 percent, while the temporary staffing industry as a whole has grown only at a 15 percent clip.
"Our infrastructure drives our success," explains Stallard, founder and president of the Fairview Park-based staffing agency. "The long-term retention rate we've achieved is extremely unusual for a 15-year-old company, never mind the fact that we're a temporary staffing agency."
But those same keys to success could have been detrimental to the company's growth, Stallard admits.
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