E-billing: Build in-house or outsource?
Last month, our feature on e-billing looked at the different models for delivering invoices electronically. In this third and final article on e-billing we will explore the trends of outsourcing in general and the merits of outsourcing e-billing in particular.
IMAGE ILLUSTRATION 1The Growth of Outsourcing
To be competitive, companies must remain vigilant. They must be aware of current and developing market conditions, prepare effective strategies for acquiring and building customer loyalty, and develop products and services to grow and retain market share rapidly.
In today's business climate, the ability to move quickly is vital. This requirement explains the recent growth in outsourced service providers. The ability to accommodate change on time and to specification is a critical advantage of outsourcing.