Small Business Resources, Business Advice and Forms from AllBusiness.com

E-Mail Policies for the Workplace

If you use e-mail at your business, consider adopting an e-mail policy. Establishing clear and comprehensive rules helps employees understand that e-mail should be used only for appropriate business

purposes.

If you're on the fence about setting up an e-mail policy, consider the information in Should You Be Monitoring Your Employees' E-Mail and Internet Access?

Employees often consider e-mail informal, and may include comments that could come back to haunt the company. An employee might not think twice about sending a dirty joke to a coworker or using inappropriate language that may offend another employee.

Your e-mail policy should cover certain basic tenets:

  • E-mail should be professional and courteous.
  • E-mail must not contain any illegal, libelous, or offensive statements.
  • All statements meant to harass — sexually or otherwise — are prohibited.
  • E-mail is for business purposes, not for personal use.
  • All e-mail is company property.
  • The company has the right to access e-mail sent to or from every computer.
  • The company has the right to retrieve e-mail stored on its servers that users have deleted from their e-mail programs.
  • Employees who violate the e-mail policy will be subject to disciplinary measures or termination.

Check out the sample E-Mail Policy on AllBusiness.


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