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Survive and Thrive in the Next 5 + 5

By Proctor, John

Monday, March 1 2004
Published on AllBusiness.com

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HEADNOTE

What are the Keys to Success Over the Next 10 years? This HVAC Comfortech Speaker Gives You Four Areas To Watch

What do HVAC contractors need to do to be successful over the next 10 years? There are several areas where an awareness of emerging technologies and customers' changing needs and expectations can make the difference between a good company and a great company.

PERFORMANCE TESTING

As homeowners become better educated about their home comfort systems, be prepared to see more insistence on performance testing in the residential market. Homeowners will want to see objective proof that our systems actually perform as they were designed.

So instead of saying "We're installing a 13 SEER unit," we're going to have to sell the value of our knowledge by saying, "We're installing a 13 SEER unit, and then we'll test it to make sure it has the right amount of refrigerant and the right amount of airflow across the evaporator coil."

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