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Hospitality

The latest news, views, and resources for small businesses in the hospitality industry, including restaurants and hotels.

Today's Must Read
You will need to plan your marketing campaign well in advance of your busy season or seasons.
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Jonathan Farrington
Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.
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By  | Filed In: Hospitality and Industries
New Year's resolutions are great, but it may take more than one resolution to keep your business on track and your staff focused on success.
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Tim Devaney - Tom Stein
Killing time at the airport? Here’s where to find the best food, whatever city you’re in.
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By  | Filed In: Hospitality and Industries
Great books about being in the kitchen come along every few years. Gabrielle Hamilton's best selling chronicle is one of them.
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The holidays aren't just about maximizing sales, they're also about contributing to your community. That's good for everyone, including your business.
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Bistro Jeanty shines bright in a town of culinary stars. Its secret ingredient: Hands-on ownership and a keen eye for perfection.
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A great evening and a profitable holiday season can turn dismal if you fall prey to a robbery or restaurant invasion. Here's how to avoid being a target.
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By  | Filed In: Hospitality and Industries
As more people begin to watch their weight, dessert sales may be slipping. Adding savory items to the dessert category can help restore this tradition and boost sales.
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By  | Filed In: Hospitality and Industries
Holiday bonuses are a gesture of caring and appreciation. The generosity is in the giving, however, not the amount you give.
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Peter Suciu
This Thanksgiving, a lot of people will sneak a peek at their work email. And that's just fine.
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Extra charges and fees eat away at a restaurant owner's profits. Reviewing your bank and cedit card statements could mean extra cash for you.
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By  | Filed In: Hospitality and Industries
As restaurants continue to struggle, many owners are considering the food-truck route instead of regular brick-and-mortar eateries.
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Black Friday is almost upon us. Are you ready to turn a mob of hungry customers into a killer marketing advantage?
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Ken Walker
There are a zillion ways for hotels and airlines to lose track of your rewards points and your frequent flier miles. It's up to you to keep them in line!
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By  | Filed In: Finance
The Godfather's CEO says he has a plan to revive the economy. But if Cain really wants to prime the pump, he should pump some cash into the restaurant industry.
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Forget theoretical advice: Fredric Paul, Rich Sloan, Scott McDonnell and Scott Gerber share the real-world secrets of small business success.
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By  | Filed In: Hospitality and Industries
Helping the needy -- and those numbers are mounting -- not only makes you feel better but may be the perfect way to relieve business-related stress.
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By  | Filed In: Hospitality and Industries
Faced with an uncertain financial future, restaurateur Nick Sarillo chose to put his life in his customers' hands. His sincere email may be the perfect ingredient for success
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By  | Filed In: Franchising
Successful resturants change with the times. If they don't, they won't stay successful for very long.
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